White River Toyota

Prompt and courteous assistance over the phone and in person. Incredibly clean, heated, and enclosed drop-off area. The car was treated gently (there was a pre-appointment walk-around, and floor and seat person. Incredibly clean, heated, and enclosed drop-off area. The car was treated gently (there was a pre-appointment walk-around, and floor and seat covers were placed to protect the interior). The work was completed on time and labor was pro-rated appropriately. The waiting area was quiet and comfortable (there was a separate noisy waiting room). More

I have been a Toyota owner for almost thirty years. I I have been a Toyota owner for almost thirty years. I was passing through the area this fall since my daughter attends college nearby. I woke u I have been a Toyota owner for almost thirty years. I was passing through the area this fall since my daughter attends college nearby. I woke up on my first chilly morning and noticed the tire pressure warning light on in my Camry. I was very nervous since I had to travel four hundred miles that day to return home. I stopped at a gas station; of course, the machine to inflate the tires wasn't working. Since I was dressed for an appointment with little time to waste, I just decided to take a chance and drive to the local Toyota dealer I had noticed nearby. Although they knew I wasn't from the area, they were most accommodating and immediately took care of checking all four tires and putting some air in the tire(s) which needed air. All of this was done within ten-fifteen minutes (I wasn't late for my appointment....how accommodating they were!) Furthermore, it was done as a courtesy (I asked for the bill, and there was none). As a single woman travelling alone, the piece of mind that this offered me for my long journey home was priceless. From the assistant service manager who handled my request immediately, to the technician who checked the air pressure and even reset the gauge, to the management who maintains a clean and wellrun facility, I can't thank you enough for saving the day for me. It was just a little thing to you, perhaps, but it made all the difference to me. I guess every Toyota dealership is different, depending on its location, size, customer base, etc.; but, assuming this experience is typcial, White River Toyota is doing everything right from the customer's point of view and has an outstanding. customer service oriented service department. Thank you!!!! More

I ALWAYS receive excellent customer service from this dealership and I highly recommend it to everyone. The people are extremely friendly and professional. They take time to explain things to you and ar dealership and I highly recommend it to everyone. The people are extremely friendly and professional. They take time to explain things to you and are very reasonable. The facility is clean and well organized. More

It was my pleasure to purchase my 2010 Yaris at White River Toyota. My salesman, Jude Abruiso was knowledgeable about the product he was selling and did not pressure me in any way to make a purchase. He River Toyota. My salesman, Jude Abruiso was knowledgeable about the product he was selling and did not pressure me in any way to make a purchase. He gave me as much time as I needed to make my decision. Since my purchase he has assisted me whenever I have a question about my new Yaris. I went to the orientation session at the dealership a week later and met other new Toyota buyers and learned more about service opportunities and equipment for my car. Thank you White River Toyota for making my purchase of a new car a pleasurable experience. More

Background: I had been to 5 other Toyota dealerships, Background: I had been to 5 other Toyota dealerships, over the course of two weeks, in New Hampshire and Massachusetts before contacting White Riv Background: I had been to 5 other Toyota dealerships, over the course of two weeks, in New Hampshire and Massachusetts before contacting White River Toyota. I had been jerked around by almost all of them to the point where I was very defensive and felt all the “fun” had been cut out of the buying process. The most common scenario was: I had found a car in the Dealer's inventory (internet ad) and called them to confirm that they still had it available for sale. However when I arrived at several of these "Sleaze Merchants", I was told the vehicle I came for had “just been sold”. "But don't worry we have plenty of cars for you to look at". I checked back on several of these internet ads and even after 2 weeks the “sold” vehicle was still listed for sale online. White River Toyota, White River, Vermont – Tom Spalding Right from the outset.. this experience was different. Their motto is "It's All About People". From the moment you enter this Dealership, you get the feeling of a small town dealer. No frills, no ties, laidback attitude, no pressure, and FRIENDLY. Tom was straightforward and honest, no games. White River VT is a 90 minute drive for us. I was able to negotiate the price over the phone, made the trip, (the vehicle was actually there!) test drove (alone) and bought. All transacted within about an hour. I now have Tom searching for a second vehicle for me! Repeat business is the best testament of all! I emphatically recommend Tom Spalding and White River Toyota. More