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White River Toyota

White River Jct, VT

4.9
3,389 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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303 Sykes Mountain Avenue

White River Jct, VT

05001

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Showing 3,389 reviews

May 09, 2013

Talk about a dealership that truly looks out for the customer! I came to Hugh Lorrey with a tough situation, I explained what I needed and what I could afford, and he found it for me. Due to extenuating More

by lgrigelevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

White River Toyota responded

lgrigelevich, First, I'd like to thank you for choosing White River Toyota and for leaving us this wonderful review on DealerRater - we really appreciate it. I'm very happy to hear that Hugh and Joe were able to work the deal so you ended up in the vehicle you wanted at a price that you are comfortable with. It's very good to hear that Joe and Hugh were able to ease some stress from the process - as buying a car can be extremely intimidating and stressful. Again, thank you for choosing White River Toyota and for this wonderful review. If you ever have any questions or concerns, please feel free to call or stop by! Sincerely, Pete Stoddard General Manager White River Toyota

May 06, 2013

This is our first time dealing with White River Toyota we spent at most 25 mins on the phone with Joe Ferrara telling him we wanted the lease special on the 13 Highlander the only question he had was what c More

by 37shields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

White River Toyota responded

37shields, Thank you for sharing your experience with Joe and the White River Team on DealerRater, we really appreciate when our customers leave us reviews. I'm glad to hear that working with Joe was a good fit for your needs and that he was able to get you into the Highlander you wanted at a price you were comfortable with, and with a higher trade in value. Thank you for such high praise and the kind words; we truly appreciate your business. If you ever have any questions or concerns regarding your Highlander, please do not hesitate to call or stop by. Sincerely, Pete Stoddard General Manager White River Toyota

May 03, 2013

Today, I took our Rav-4 in for service and to have the summer tires put back on. Dana Raney quickly let me know my old tires were questionable, but made it clear I could probably make it a few more months More

by stapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Raney, Todd Peck
May 15, 2013 -

White River Toyota responded

stapes, I'd like to first thank you for sharing your recent experience with our service department on DealerRater, we truly appreciate it. I'm very glad to hear that everything during your visit was exceptional, and we were address the issues with your tires and that you didn't feel pressured into unnecessary upgrades. You're right - at White River Toyota, "It's All About People," and we couldn't do what we do without customers like you. Again, thank you for sharing your feedback and thank you for choosing White River Toyota for your automotive needs. We look forward to seeing you again! If you ever have any questions or concerns, please do not hesitate to call or drive in the service lane. Sincerely, Pete Stoddard General Manager White River Toyota

April 30, 2013

I have leased my last two Toyotas from Hugh - he's a great guy and always does his best for me. I even bug him for service calls and he schedules them for me! Talk about service..... Can't get that anyw More

by Jennifer0375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2013 -

White River Toyota responded

Thank you Jennifer for taking the time to review us on Dealerrater. I am very happy that Hugh has been there for you, for both your leasing and service needs, and his actions have kept you coming back to us at White River Toyota. I hope that you are enjoying your new car, and look forward to your next lease. Thank you again for the review, and for your continued business. Sincerely, Pete Stoddard General Manager White River Toyota

December 29, 2012

I have been buying cars and pick-ups since 1970. Michael Rutkovsky was the best sales person I have every dealt with, with no exceptions. He was straight forward and could joke when appropriate and be seri More

by Vermont Bunko
Price
Recommend Dealer
Yes
Dec 31, 2012 -

White River Toyota responded

Thank you for taking the time to share your feedback on your recent visit to our showroom. I am pleased to hear that Michael made your purchase process so enjoyable. On behalf of Michael and all of us at White River Toyota, I would like to thank you for choosing White River as the place to buy your new vehicle. We look forward to seeing you in the service lane for your first scheduled maintenance visit, Yours, Pete Stoddard General Manager White River Toyota

December 26, 2012

Bought new over the phone and email. Went to pick the Tacoma and we were in and out in less than an hour!! The parts department was great also...bought a bed cover and Chris installed it for us!! More

by Page1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Killmer
Dec 27, 2012 -

White River Toyota responded

Page1989, Thank you for taking time out of your day to review us online, we really appreciate it. I'm glad to hear that you had an enjoyable experience working with Chris and that he was able to get you into a Tacoma. Thanks for the parts recommendation as well, glad Chris could help you out with the installation! Again, thank you for choosing White River Toyota and for sharing your feedback with us. If you have any questions or comments, please feel free to call or stop by the showroom. Sincerely, Pete Stoddard General Manager White River Toyota

December 22, 2012

Overall, the experience of buying my 2007 certified used Toyota Prius was positive. It certainly went much quicker and more smoothly than my last car buying experience at a dealer. The saleswoman, Carol More

by FieldsJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2012 -

White River Toyota responded

FieldsJ, Thank you for taking the time out of your day to share your feedback with White River Toyota on DealerRater, we really appreciate it. I'm glad to hear Carol was a good fit for your needs and she ended up getting you into a vehicle. Thank you for the honest feedback regarding finance, we will be going over this review with our finance department and making sure everyone is being as clear as possible so this does not occur again. If you have any additional feedback or concerns, please do not hesitate to call of stop by. Thank you, Pete Stoddard General Manager White River Toyota

December 11, 2012

I recently purchased a new Tacoma truck from Hugh. I wanted a very specific model and options and he had to search around all New England to find the truck. He got exactly what I wanted, beat the price More

by nhorster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Lorrey
Dec 11, 2012 -

White River Toyota responded

nhorster, Thank you for taking the time to share your feedback with us, we really appreciate it. Thank you for such kind words regarding your experience with Hugh and the rest of the White River Toyota team, we're glad you've had such a great experience. If you ever have any questions or concerns, please do not hesitate to call or stop by. Thank you again for your purchase, we look forward to working with you in the future. Sincerely, Pete Stoddard General Manager White River Toyota

December 04, 2012

I have purchased six new vehicles from White River Toyota, three Camry's and now my third Rav4. I had been in touch with Chris Killmer during the summer indicating I would be looking for a new Rav co More

by pwcghc82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Killmer, Chris Killmer
Dec 04, 2012 -

White River Toyota responded

Gabrielle, Thank you for taking the time to share your feedback from working with Chris. I am pleased to hear that he has continued to make the purchase of a new vehicle a smooth and enjoyable experience for you. On behalf of Chris and all of us at White River Toyota, I would like to thank you for your kind words, and I hope you enjoy your new Rav4. We look forward to seeing you in the service lane again soon, Yours, Pete Stoddard General Manager White River Toyota

October 01, 2012

Michael Savery is one of the most honest car salesmen that I have ever met in my life. He tells it like it is. He listens to what you want. He is personable, respectful and not pushy. WOW!! What a t More

by priscillahutchins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Savery, John Elliot
Oct 01, 2012 -

White River Toyota responded

Priscilla, Thank you for your kind words, and for taking the time to share your feedback from working with Michael. I am pleased to hear that you enjoyed working with Michael and that he was able to answer all your questions. On behalf of all of us at White River Toyota, I hope you enjoy your new Rav4, and we look forward to seeing you in the service lane soon, Yours, Pete Stoddard General Manager White River Toyota

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