White River Toyota
White River Jct, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:30 PM
Sunday Closed
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Business Manager too agressive Update: Mr. Stoddard's response to my original post is not true. I have not been "privately contacted" regarding this issue. My hope is the business Update: Mr. Stoddard's response to my original post is not true. I have not been "privately contacted" regarding this issue. My hope is the business manager will not persist if a customer says he/she does not want to purchase extra warranties etc. Thanks in advance for your attention to this issue. Original post: Would not take no for an answer on extended warranties etc until I got angry and he finally backed down. Disappointing...soured the buying experience. More
Great buying experience Would love to express the comfort and ease of buying my new/used Highlander from David Bennett! Love the car and loved the hard work that David put in Would love to express the comfort and ease of buying my new/used Highlander from David Bennett! Love the car and loved the hard work that David put into helping me. Definitely was a no hassle and no pressure purchase. Thank again David and the rest of the team that made it happen!! Will be back!! More
We made "buying local" work! I came in and met Daniel Kirby- my son and daughter in law wanted a new Tundra and I wanted to keep the sale local (My son works at LaValleys in west I came in and met Daniel Kirby- my son and daughter in law wanted a new Tundra and I wanted to keep the sale local (My son works at LaValleys in west Lebanon).My son and his wife are "internet kids" and had researched pricing from several dealers online- including Berlin City. Dan showed me options and I agreed to bring my son/daughter and in law in the next day- Friday. We did that, and they drove two trucks- that test drive and looking at the vehicles in person defined what John and Kori wanted. A 2014 Tundra Crew Max with TRD and SR%. Dan got some pricing from someone at the dealership and it was as we expected- about 1500-2000 higher than the dealers on the internet.we left Dan with the task of getting BEST prices on three vehicles- one of which was at Heritage Toyota. Dan was to get back to us Saturday. Later that night I went onto a website that was labelled 2014 closeout deals on Toyota. I got suckered in as it never gave me prices it just sent my info to everyone. By Saturday morning I had 4 dealerships contacting me- so I played along and got the best price for what John and Kori wanted. BUT- one of the calls I got was Jason Kelley from White River Toyota and I told him the story- he even remembered us from the night before. I gave him the best price we had gotten and assured him that the Silver one at Heritage Toyota would work. Jason went from there and in less than an hour had the sale wrapped up. He asked the right questions, gave the right answers, and by the time we picked the truck up he had added to the sale by making John and Kori a deal on O.E.M. running boards and remote start. John and Kori represent the next generation (as does Jason) and could not be happier with their decision. I am calling Pete Stoddard as I've used WRT for service for my 4 runner and my wife's Lexus for years and always had good experiences. We need to shop local. Bob Jackman More
New car-awesome job! Bill helped us and he was great, no pressure, found what I needed within my budget. Overall best car buying experience I've had! Thanks so much!!!!!! Bill helped us and he was great, no pressure, found what I needed within my budget. Overall best car buying experience I've had! Thanks so much!!!!!! More
First time buyer It was my first time buying a car, let alone financing one! Kelly Morrissette had been corresponding with me via email over a few days and had several It was my first time buying a car, let alone financing one! Kelly Morrissette had been corresponding with me via email over a few days and had several cars ready and waiting for me when I got to the dealer. Even though I thought my budget laughable (I'm a recent college grad paying off loans, rent and utilities,) she was so honest, respectful, courteous and personable throughout my entire experience. Never once did I feel less than considering my current status in life. In fact, we looked at three cars, test drove two, and I walked out of there with an awesome, perfect-for-me Toyota Corolla. I'm so glad I went through White River Toyota to finance MY FIRST CAR! I'm so excited to drive it, and will recommend White River Toyota to anyone. Their extraordinary customer service skills, knowledge of inventory, honesty and encouragement were so refreshing and relieving. You could tell they really worked together as a happy and helpful team. Thanks White River Toyota and Kelly Morrissette for providing me with an awesome experience and an awesome car! ~Allison in WRJ More
Service Experience Dan Rock is a superb service advisor. He is pleasant, professional, knowledgeable, and quietly ensures the customer’s service experience is positive f Dan Rock is a superb service advisor. He is pleasant, professional, knowledgeable, and quietly ensures the customer’s service experience is positive from beginning to end. I was recently lucky enough to have him take care of our Rav-4, and I wholeheartedly recommend him to anyone who wants a car serviced properly with the least amount of fuss. The old ad: “Leave the driving to us” could be paraphrased: “Leave your service in the hands of Dan Rock.” Well done! More
Best buying experience EVER!!! Bill, was very friendly and extremely knowledgable. He worked hard to get me exactly what I needed and wanted. I didn't feel pressured in any way. He Bill, was very friendly and extremely knowledgable. He worked hard to get me exactly what I needed and wanted. I didn't feel pressured in any way. He made me feel comfortable and explained the how to use all the options very well. I would recommend buying a car from Bill Severance! More
Great experience with leasing It was supposed to be a shop around trip and our first stop was White river junction Toyota. We worked with Dan O'Brien and gave him our options. He f It was supposed to be a shop around trip and our first stop was White river junction Toyota. We worked with Dan O'Brien and gave him our options. He found us the right vehicle in the right price range and features. He is very knowledgable and experienced. Everything went smoothly and we left the dealership with a toyota corolla 2014 at an unbeatable price the same day. The overall experience has definitely been commendable. I would highly recommend White River Toyota, and Dan O'Brien, to anyone looking for buying or leasing a new car. More
W.R,TOYOTA JUST LIKE TO ADD MY NAME TO THE OVER THE TOP GREAT EXPERIENCE I HAD[AGAIN]DEALING WITH THE FIND STAFF AT WHITE RIVER TOYOTA.BILL SERVENCE IS A C JUST LIKE TO ADD MY NAME TO THE OVER THE TOP GREAT EXPERIENCE I HAD[AGAIN]DEALING WITH THE FIND STAFF AT WHITE RIVER TOYOTA.BILL SERVENCE IS A CREDIT TO HIS JOB AND HIS SALESMANSHIP IS TOP-NOTCH,.FROM THE TIME I WALKED IN THE DOOR,TO MEETIING BILL ,TO THE TEST DRIVE,TO PUTTING MY NAME ON THE DOTTED LINE FOR MY 2014 CAMERY ,FELT VERY RELAXED IN DEALING WITH BILL AND THE OTHER STAFF. THIS WAS MY 15TH CAR [OR TRUCK] THAT I 'VE OWN AND WILL NEVER BUY ANOTHER CAR ANYWHERE ELSE. WOULD ALSO LIKE TO ADD DEALING WITH W.R.TOYOTA BEFORE THEY SEEM TO BE MORE THEN FAIR ON YOUR TRADE IN.THE SERVICE DEPT.IS ALSO VERY GOOD AND TAKES T'S TIME TO GO OVER ALL YOUR ? More
Great Used Car Buying Experience I just drove home in my low-mileage 2013 RAV4. Working with Dan O'Brien was a pleasure. It was an unexpected purchase and he listened to what we nee I just drove home in my low-mileage 2013 RAV4. Working with Dan O'Brien was a pleasure. It was an unexpected purchase and he listened to what we needed and found the right vehicle for us. This was our second car-buying experience with White River Toyota and we came away from each sale feeling like we had been treated fairly. The atmosphere there is friendly and they go out of the way to make sure a customer is getting the attention that s/he needs. I would highly recommend White River Toyota, and Dan O'Brien, to anyone looking for a new or used car. More