White River Toyota

We had email contact with Chris, sales contact with Seth, and invoice/financial conversation with Alan in the store. All were very friendly and helpful. Seth was very thorough in showing us the car's many fe and invoice/financial conversation with Alan in the store. All were very friendly and helpful. Seth was very thorough in showing us the car's many features. Alan explained the warranties and protection options in detail. Our overall experience was very positive. We highly recommend White River Toyota to anyone shopping for a new car and would not hesitate to purchase another car from them in the future. More

White River Toyota is my favorite dealership to go to. They are very friendly and there are great deals frequently. I have bought all 3 of my Toyota vehicles there. They are very friendly and there are great deals frequently. I have bought all 3 of my Toyota vehicles there. More

I set up an appointment for the next morning. When I met Chris, I told him about the options and the installment range I was looking for. He showed me a 2010 Toyota Yaris. The car was in excellent shape. I Chris, I told him about the options and the installment range I was looking for. He showed me a 2010 Toyota Yaris. The car was in excellent shape. I took a test drive and I just loved it. It fit my budget exactly. Tim helped me with all the paper work and also gave me a lot of suggestions about the car. As I am new to the place, he also advised me the nearby areas that are worth visiting. I just loved the friendly behavior of both Chris and Tim. I haven't been to other dealers, but I would say that if you are looking for a new or a used car, this is the absolute place to go!!!!! More

I walked into the dealership, knowing who I would work with. Several people greeted me and asked if they could help. When I said who I was there to see, there was no change in tone, just "let me go find h with. Several people greeted me and asked if they could help. When I said who I was there to see, there was no change in tone, just "let me go find him for you." The site itself is very, very clean. The service people are competent and willing to look up anything they do not know, inspiring confidence that the answers you get are those you can "go to the bank" on. They make fair and compassionate deals. The service area is also very clean and the service providers knowledgable and friendly. Who could ask for anything more? Chris is always a pleasure to work with. I would recommend him - and White River Toyota in general, to anyone I love. More

If you want a honest dealership & a honest man, deal with Mitch Piper @ White River Toyota. This will be our 4th Toyota my wife and I have bought from Mitch. The service is great too. We have bought a S with Mitch Piper @ White River Toyota. This will be our 4th Toyota my wife and I have bought from Mitch. The service is great too. We have bought a Seinna, Tocoma and a Rav4, now we are looking to get another Rav4. We have a 94 mile round trip, but it is definitely worth the trip. Dave More

Excellent work by Dana Raney, both from the customer service and the technician p.o.v. This was an emergency visit, yet they treated it with the same readiness, speed, and aplomb as if I had scheduled service and the technician p.o.v. This was an emergency visit, yet they treated it with the same readiness, speed, and aplomb as if I had scheduled it a month in advance. It showed me that you don't have to be in the platinum club to get a fair shake and be helped in a timely fashion. How to go, White River Toyota! More

Eric Hard of White River Toyota’s service department is the ultimate professional. He is usually able to diagnose a car’s problem right at the counter, and he always manages to get the vehicle repaired in the ultimate professional. He is usually able to diagnose a car’s problem right at the counter, and he always manages to get the vehicle repaired in a timely and complete manner. Best of all, he treats his customers like real people and bends over backwards to make sure they are inconvenienced the least possible. Yesterday I took in my old Tacoma truck that had developed a suspicious drip. Within minutes of my arrival, Eric confirmed the oil pan had rusted out and needed to be replaced - a major repair. When he learned I would have to wait, having no means of getting a lift, he somehow found me a “loaner” which gave me back a full day of my life. To me, this is going “above and beyond,” but it is typical of the extra care Eric gives to his customers. The service department at WRT has several excellent advisors (Alicia and Dan come immediately to mind), but if you are lucky enough to get Eric, you can have complete confidence that you will receive the best and most personal attention possible. Having to deal with the inconvenience of a car repair is, at best, annoying, but knowing you can rely 100% on Eric Hard is priceless. Congratulations and thank you! More

I have brought my car here for 10 years. I now have 214,400 miles on the car and feel safe driving it with White River Toyota servicing it. They do a great job and working with Aletia makes the experie 214,400 miles on the car and feel safe driving it with White River Toyota servicing it. They do a great job and working with Aletia makes the experience that much more pleasant. She listens to my issues and gets them taken care of. I particularly enjoy the fact that they not only do what needs to be done but also check the car for other issues, while it is there and keep me informed of what needs to be done as well as how much it will cost before they do any work on my vehicle. My car is in tip top shape due to them. This is my 4th Toyota and I would buy another one and bring it to be serviced at White River Toyota. More

I found the customer service in the Service Center very poor. They didn't seem to care, didn't remember I had made an appointment, didn't care that I had to drive for 2 hours to get there, didn't express a poor. They didn't seem to care, didn't remember I had made an appointment, didn't care that I had to drive for 2 hours to get there, didn't express any concern for the status of my car's problem - a problem which even Toyota shook its head over. One part was available - in Boston and when I called to check 24 hours later they STILL didn't know if it would be available. No loaner car. All in all, I was in quite a fix and they could have cared less. A magic sentence would have cured so much, "Gosh, it sounds like you're in a fix. Come down this afternoon at X o'clock and lets see how we can help you." Service at this dealership is not what is was. I have owned 8 Toyotas, 7 of them purchased from this dealer. I am looking at other brands now. More

I travel 500 miles a week to and from work. There has been more than one time that I have had a major issue with my car while on my way to work at 6AM. White River Toyota is close to my job and when thes been more than one time that I have had a major issue with my car while on my way to work at 6AM. White River Toyota is close to my job and when these issues came up, I just showed up at the garage "looking pitiful" in the hope that they would be able to not only fit me in without an appointment , but also get me to my job as a nurse in the next town over. Both times, I was greeted with a smile and an assurance that they could in fact fit me in at some point during their day. Of course this could Never happen on a slow day...... It happened on a Monday morning and a Friday morning, yet I was not turned away or looked at like I was a crazy person for asking for same day service. Neither of these jobs were quick or easy ones , yet this dealership was more than willing to take me in. The price for the work was more than reasonable and they even offered to pick me back up at the hospital where I work later in the day in order to get my car back. I particularly enjoy the fact that they not only do what needs to be done but also check the car for other issues, which I have not had, while it is there and keep me informed of what needs to be done as well as how much it will cost before they do any work on my vehicle. I live 50 miles from this dealership and while I have a Toyota dealer in my town, I would not hesitate to take my car to White River Toyota if it ever needed service. While my local dealer also does a good job, it is often difficult to get in for an appointment. I would highly recommend White River Toyota to anyone looking for honest, reliable service for their car. Deb Goodrich More