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White River Toyota
White River Jct, VT
3,546 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer.
Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:30 PM
Sunday Closed
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Showing 3,546 reviews
February 03, 2016
major problem ID'd and repaired same day Front end noise appeared suddenly- the kind that always goes away as soon as the car enters the service garage. Barely audible but of sufficient volu Front end noise appeared suddenly- the kind that always goes away as soon as the car enters the service garage. Barely audible but of sufficient volume that both drivers were aware of it. Turned out to be front wheel bearings. Happily, the service department seems to have room in the schedule to repair such problems on the same day they are determined. More
by HatlndFamah
Employees Worked With
Mike Savery, et. als
February 02, 2016
Great service I have had my Toyotas serviced here for 25 years because they take great care of my vehicle and treat me with the utmost respect. I have had my Toyotas serviced here for 25 years because they take great care of my vehicle and treat me with the utmost respect. More
by martha
Employees Worked With
Dana
February 02, 2016
The dealership is like "family" This dealership has always been friendly, courteous, and efficient. I have never questioned what was done to my car. I have bought at least 4 cars fro This dealership has always been friendly, courteous, and efficient. I have never questioned what was done to my car. I have bought at least 4 cars from them over a period of 15 years. I have recommended them to friends and they agree, after purchasing a car. My only problem is when to get my car in for a full service. I work all day and don't want to rent a vehicle and I am too far for a lift. Now they are open until 7 and that helps some. It is difficult to get from working all day, drive the 15 miles and then wait for several hours, then drive another 20 miles home. A loner program or Sat. full service hours would be wonderful. More
by Nina
Employees Worked With
John McKeon
February 01, 2016
Lift gate Jammed We shut a strap in the lift gate of our '06 Highlander and could not open it. WRT Service fixed the problem in about 30 minutes. All Service personnel We shut a strap in the lift gate of our '06 Highlander and could not open it. WRT Service fixed the problem in about 30 minutes. All Service personnel were very helpful and courteous. More
by repski
Employees Worked With
I do not remember the name of the Service Coordinator.
February 01, 2016
happy customer The service desk staff are friendly, knowledgeable, and informative. The work is done quickly and efficiently. Pains are taken to address customer con The service desk staff are friendly, knowledgeable, and informative. The work is done quickly and efficiently. Pains are taken to address customer concerns. I feel I get good value for my $$. More
by Prius owner
Employees Worked With
Misty Sun
February 01, 2016
Jammed Lift Gate We shut a strap in the lift gate of our 2006 Highlander jamming the lift gate shut. The problem was repaired in 30 minutes, the lift gate works fine. We shut a strap in the lift gate of our 2006 Highlander jamming the lift gate shut. The problem was repaired in 30 minutes, the lift gate works fine. More
by repski
Employees Worked With
Dan Rock, Service Advisor
February 01, 2016
very good Very impressed that toyota was able to schedule me for an appt that same day. That was wonderful!And now my car is running so much better. Very impressed that toyota was able to schedule me for an appt that same day. That was wonderful!And now my car is running so much better. More
by maryann
Employees Worked With
none had service
January 28, 2016
Side view mirrors Plow truck ripped off my side view mirror. WR Toyota got the part quickly, got me a rental, and fixed within a week. Great job! Plow truck ripped off my side view mirror. WR Toyota got the part quickly, got me a rental, and fixed within a week. Great job! More
by loship
Employees Worked With
Dan Rock, Nicki Sanborn-Diaz
January 27, 2016
First Toyota Truck This is my first Toyota truck. So far I am very pleased with the truck, and all the options that it has. I am very happy with the salesman, ( Bill Sev This is my first Toyota truck. So far I am very pleased with the truck, and all the options that it has. I am very happy with the salesman, ( Bill Severance ), and will do buisness with him again. I was very impressed with the whole dealership. More
by Frosty
January 27, 2016
2015 Sienna Fast response time to initial inquiry, questions and closing the deal. Good price with great customer service. Day of pick up, drove off one hour late Fast response time to initial inquiry, questions and closing the deal. Good price with great customer service. Day of pick up, drove off one hour later. Never had that efficient an experience with any dealership before. More
by New Sienna Owner
