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White River Toyota

White River Jct, VT

4.9
3,554 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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303 Sykes Mountain Avenue

White River Jct, VT

05001

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Showing 3,554 reviews

May 16, 2018

75,000 Mile Service + Tire Change + Check Noise My experience at White River Toyota is always high quality and pleasant. On this particular time, I had three separate issues, and they were all handl More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Raney
May 17, 2018 -

White River Toyota responded

BJ, That's wonderful to hear! Thank you for sharing your experience on Dealer Rater. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 16, 2018

Sales & Service The sales people are always helpful and responsive to my questions and automotive needs. The service people, although my Toyotas rarely need service b More

by Jazzcat51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Elliot, Joe Jarvis
May 17, 2018 -

White River Toyota responded

It's fantastic that you've received top notch service from both our sales and service teams! We appreciate your business. Thank you for posting! Nora Krom Customer Relations Specialist White River Toyota

May 16, 2018

Dishonest! At first I was really impressed when they sent me a video of the truck that I was interested in I told them of the experience I was having with the ot More

by Goelsewhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Adams
May 30, 2018 -

White River Toyota responded

I know we have spoken privately, but again, I sincerely apologize for your disappointing experience. The wait you experienced was unprofessional and not the way we typically do business. We are reviewing procedures so that kind of thing can be avoided in the future. White River Toyota does not make any decisions regarding, or have any influence on, financing decisions. This part of purchasing a vehicle is the sole responsibility of Toyota Financial Services (TFS), or other financing chosen by the customer. TFS makes a determination based on the information provided by the customer and credit reporting agencies. Credit scores can change daily and life events can have an effect on your score. The dealership and the sales representative have no incentive to lie about your credit score. It only creates unhappy customers. We want customers to receive good financing so their purchase can be paid for. I'm glad you were able to get a better rate through your credit union. It is likely that this was because they have more personal history with you. Nora Krom Customer Relations Specialist White River Toyota

May 12, 2018

Very professional, honest and fair My experiences with Toyota over 30 years have impressed me with the company's integrity in standing behind its products: under warrantee, they rebuilt More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Jessiman
May 15, 2018 -

White River Toyota responded

Andy, Thank you for your very nice review! It's wonderful that you've received such excellent service over the years. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 12, 2018

Very professional The experience was handled in a very personal and professional manner. This is the way I would want my friends treated and so would not hesitate to More

by RMS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John McKeon, Tim Baptie
May 15, 2018 -

White River Toyota responded

Thank you for your recommendation! It's excellent that our sales team provided such a fantastic experience purchasing a new car. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

May 09, 2018

Excellent Service that matched budget and needs Came into WR Toyota after an unexpected loss of an older vehicle. Marty worked with me to find a Highlander within my budget and despite a very busy d More

by Deboatboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Adams
May 15, 2018 -

White River Toyota responded

It's very nice to hear that you enjoyed working with Marty! Thank you for choosing White River Toyota. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 09, 2018

Easy car buying experience I went to white river toyota for a used car. Marty adams made it easy finding a good car with the right price and with great customer service. More

by Aaron O
Recommend Dealer
Yes
Employees Worked With
Marty Adams
May 15, 2018 -

White River Toyota responded

Aaron, We appreciate you posting. It's very nice to hear that Marty make your experience so easy. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

May 06, 2018

great purchase experience, great servicing We paid a competitive price for our car. The dealership employees are very helpful and available for questions. Their servicing department is equall More

by PriusProud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
May 08, 2018 -

White River Toyota responded

It's fantastic to learn that you've received such excellent service from both our sales and service teams! We appreciate you taking the time to post. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

May 05, 2018

HAPPY! hAPPY! HAPPY! I came in for a wash of my Rav4 and drove away in a Highlander hoohoo!. I`m happy relax and feeling proud once again. Thanks Gage..... Best Sales Pers More

by lovely#1girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cole, Joe Jarvis, Gage Eastman
May 08, 2018 -

White River Toyota responded

Thank you for your kind words about Gage and the rest of our team! We appreciate your continued business. Enjoy your new Highlander! Nora Krom Customer Relations Specialist White River Toyota

May 04, 2018

Outstanding service I arrived an hour and a quarter early and although WRT had a full service schedule, they were able to fit me in sooner. I also appreciate the wash an More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Jessiman, Gage Eastman
May 08, 2018 -

White River Toyota responded

It's wonderful to learn that our team was so accommodating! We appreciate you taking the time to post a review. Thank you for choosing White River Toyota. Nora Krom Customer Relations Specialist White River Toyota

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