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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,947 Reviews

3,947 Reviews of White Bear Acura Subaru - Service Center

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January 16, 2023

Friendly staff. Waiting area is always clean and the snacks and coffee are such a nice perk. More

by Gardenfools2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Wood
Jan 17, 2023 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you and that you enjoy the refreshments! Thank you for your continued support!

January 15, 2023

Easy to schedule and drop off. Snacks and drinks while you wait in a nice open waiting area. More

by SHOP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you enjoyed the refreshments! Thank you for your business!

January 15, 2023

Knowledgeable friendly and helpful. They had me in and out in the time they had said. More

by MTPAUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

January 15, 2023

Great service! The staff was very knowledgeable and really nice. They helped me out pretty quick too! More

by SLSKAVNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to help you promptly! Thank you for your business!

January 14, 2023

Always helpful and pleasant to work with. I hate bringing my car in, but I trust they will only do what’s needed, keep me informed, and be transparent with cost. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kong Vang, Jesse Wood
Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

January 13, 2023

Swapped my winter tires and changed my oil before I finished my coffee. Thank you! More

by Nick TSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Brummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
Jan 16, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to get you back on the road in a timely manner! Thank you for your business!

January 12, 2023

Dan the Advisor was excellent in his engagement with me. He was thorough, patient with my many questions and thoughtful in his approach. The reception area was well-stocked, comfortable for almost the 3 hrs More

by magh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

White Bear Acura Subaru responded

We're glad Dan provided a good experience for you and that he was able to answer all your questions! Thank you for your business!

January 12, 2023

This dealership is in general great. I was in with my 2023 outback for a recall repair and installation of an item that was missed at the factory. It took about 2 hours longer than I was More

by gramjulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the sign in person's name
Jan 13, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good overall experience for you! We apologize that the service took longer than was quoted and we would like to clean the grease spots if you haven't already. We are always looking for ways to improve so this information is invaluable to us. Thank you for your business!

Jan 13, 2023 -

gramjulie responded

I have not had time to clean the spots. If you contact me so I can set up a time to come in for cleaning that would be great. Thank you, Julie Nelson

January 10, 2023

Working with Nena was great. She communicated throughout the time my car was there. She also answered all my questions. More

by Edlmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

White Bear Acura Subaru responded

We're glad Nena provided a good experience for you and that she was able to answer all your questions! Thank you for your business!

January 10, 2023

Excellent service, they did what they said in the time they quoted. I waited in a very comfortable lounge until they were complete. More

by RAMBERGHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

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