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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,946 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,946 Reviews of White Bear Acura Subaru - Service Center
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March 19, 2023
We were heading up to Canada from Michigan and White Bear's service center was able to squeeze us in to do a diagnostic check to verify that we were able to continue on our way because the car was actin Bear's service center was able to squeeze us in to do a diagnostic check to verify that we were able to continue on our way because the car was acting strange in the severe cold weather we were traveling in. The people could not have been more helpful. Thank You! More
by rkbradish
Verified CustomerEmployees Worked With
Just worked with the service department.
March 18, 2023
Overprice on labor. Told the lady I would opt out of what they found wrong and yet they still proceed to go with it and charged me for it Told the lady I would opt out of what they found wrong and yet they still proceed to go with it and charged me for it More
by Touchinouvang
Employees Worked With
March 18, 2023
Professional, willing to talk things through. I like the feeling being taken care by people who know my vehicle. I like the feeling being taken care by people who know my vehicle. More
by Gnsnbn
March 17, 2023
Alex and Peter did a wonderful job. Alex was super patient with us since we were undecided on what we wanted. He also took the time to show us what our monthly payment would be, so we k Alex was super patient with us since we were undecided on what we wanted. He also took the time to show us what our monthly payment would be, so we know what to expect. We would definitely recommend Alex and white bear lake Acura to our friends and family. Thank you! More
by pyang_28
March 17, 2023
The service was quick. Someone was there to help me right away, which I really appreciate. Someone was there to help me right away, which I really appreciate. More
by JUSTINMOUA
Employees Worked With
March 15, 2023
great service convenient time to get car in good communication. friendly service people got car wash communication. friendly service people got car wash More
by jbadowich
Employees Worked With
March 14, 2023
The recall inspection was completed quickly. I will continue to use them for my service needs. I will continue to use them for my service needs. More
by JALEIBOLD
Employees Worked With
March 14, 2023
Appreciate the support trying to address the issues with the front end clunking. Having access to a loaner car was helpful. the front end clunking. Having access to a loaner car was helpful. More
by KRSCHOENHERR
Employees Worked With
March 14, 2023
The floor service people (not the advisors) didn't really understand the recall. They downplayed the issues the car was having. I actually had to show them the service bulletin itself! They didn't know a understand the recall. They downplayed the issues the car was having. I actually had to show them the service bulletin itself! They didn't know about it, or couldn't find it. Disappointing. They also forgot to wash the car and it had to be run through, delaying things. But the biggest issue is that the car problems weren't really fixed - maybe a problem more with Subaru than the dealer. But the dealer was dismissive of the problem - told me to call Subaru and complain, and to get a battery trickle charger installed. How about actually fixing the problem instead? Overall, disappointing experience with the dealer and Subaru. More
by Bob
Employees Worked With
not sure
