White Bear Acura Subaru - Service Center

It's apparent with every visit to the service department that the staff wants to make my experience positive. In this case when I took my MDX in for a routine oil change and brake inspection I wasn't prepa that the staff wants to make my experience positive. In this case when I took my MDX in for a routine oil change and brake inspection I wasn't prepared for the Service Advisor to point out a chip in my windshield and his suggestion to have it fixed the same day. He (and staff) took over with the process of contacting my Insurance Co. and getting the claim approved for the new windshield. He located a courtesy car for me to use so I wouldn't have to sit and wait at the dealership and I was able to be on my way within 1/2 hr! This is just an example of how my husband or I am treated with every visit. More

Was treated as if I was only customer. While I waited for my car to be repaired/maintenance the White Beat Acura dealership gave me a loaner 2012 MDX to use for no charge. Simply amazing! When I couldn for my car to be repaired/maintenance the White Beat Acura dealership gave me a loaner 2012 MDX to use for no charge. Simply amazing! When I couldn't get in to pick up my car until several days later, they were fine with it. Car always is returned with a wash. Have never had any problems with their service and I'm so glad I bought my car from them many years ago. My next vehicle will be from them as well. Would recommend them to anybody. Special thanks to Reed for taking such good care of me from the moment I walked in the service door. More

Accurate estimates Service advisers were not hurried Accurate estimates Service advisers were not hurried answering questions Prompt check-in Appreciated home drop off service Service done promptly Accurate estimates Service advisers were not hurried answering questions Prompt check-in Appreciated home drop off service Service done promptly Excellent explanation of final invoice More

Very easy to make appointments online, however, you usually need to do this in advance as they fill up quickly. Staff is extremely friendly. Nice clean waiting room and it even has a TV and toys for ki usually need to do this in advance as they fill up quickly. Staff is extremely friendly. Nice clean waiting room and it even has a TV and toys for kids. I am always treated as a valued customer and they are right on with their estimates for cost and time. Though I don't like taking my car in for service, White Bear Acura is a great dealership with quality service and workers. More

I brought my car in for service check on the engine and to replace a bad speaker. received a call that after the diagnostic check on the engine was fine and the speaker was replaced, which was under warra to replace a bad speaker. received a call that after the diagnostic check on the engine was fine and the speaker was replaced, which was under warranty. Great experience. Professioanl service techs. More

White Bear Acura is willing to go the extra mile to ensure that their clients are pleased. I have had issues, but it is because of those issues that I have been able to determine that the service pers ensure that their clients are pleased. I have had issues, but it is because of those issues that I have been able to determine that the service personnel and General Manager Dan Moen are trustworthy, respectful professionals who know what they are doing and run a quality establishment. I recommend this dealer and the Acura brand. More

I was very pleased with the time that Reed took with me today (at the first oil change on my new Outback) to discuss my interest in the pros and cons of using synthetic oil, and also to discuss the time/mi today (at the first oil change on my new Outback) to discuss my interest in the pros and cons of using synthetic oil, and also to discuss the time/mileage recommendations for "severe service" maintenance on my vehicle. More

Had repairs to power steering and torque converter under re-calls from manufacturer of my 2007 MDX. Appointment was on time and repair done in timely manner while I waited. Very happy with the service and re-calls from manufacturer of my 2007 MDX. Appointment was on time and repair done in timely manner while I waited. Very happy with the service and though I incurred no charges, you even washed my vehicle!! Thanks for excellent service. More

The people were very friendly and efficient. I needed to have a headlight replaced and the oil changed. Since it would take about an hour, they offered to drive me to a restaurant where I had breakfast, an have a headlight replaced and the oil changed. Since it would take about an hour, they offered to drive me to a restaurant where I had breakfast, and they then picked me up for return. It was a verynice experience. More

I encountered some issues with White Bear Acura. I was disappointed for a couple different reasons. The dealership contacted me and attempted to resolve the issues I encountered. I applaud them for disappointed for a couple different reasons. The dealership contacted me and attempted to resolve the issues I encountered. I applaud them for working to correct the issues. More