White Bear Acura Subaru - Service Center

Fantastic experience. Reed was not only "professional" but also helpful and conscientious. I left the car all day for brake work and other stuff and he kept me informed during the day regar "professional" but also helpful and conscientious. I left the car all day for brake work and other stuff and he kept me informed during the day regarding progress. the cost was less than I expected, in part because he helped me take advantage of special offers that were available. Couldn't be happier with my experience--thanks to Reed and the mechanics! More

I came in for a brake pad replacement and was told that the brakes were in good working condition and that some of the parts only needed some lubricant. I was very impressed with the honesty of the servic the brakes were in good working condition and that some of the parts only needed some lubricant. I was very impressed with the honesty of the service writer. He could have easily sold me front and rear brake pads. More

I brought my car in to be looked at AGAIN. They worked on my car for over a week and replaced quite a few parts but never fixed the problem. I brought it back and they said it was a wheel bearing and told me my car for over a week and replaced quite a few parts but never fixed the problem. I brought it back and they said it was a wheel bearing and told me it would be okay and they would not want to have me pay to fix it yet!! There is no charge it's under warranty!!! Also Sean actually asked me if my 2011 Subaru was AWD!!!!...yes he did. More

It's apparent with every visit to the service department that the staff wants to make my experience positive. In this case when I took my MDX in for a routine oil change and brake inspection I wasn't prepa that the staff wants to make my experience positive. In this case when I took my MDX in for a routine oil change and brake inspection I wasn't prepared for the Service Advisor to point out a chip in my windshield and his suggestion to have it fixed the same day. He (and staff) took over with the process of contacting my Insurance Co. and getting the claim approved for the new windshield. He located a courtesy car for me to use so I wouldn't have to sit and wait at the dealership and I was able to be on my way within 1/2 hr! This is just an example of how my husband or I am treated with every visit. More

Was treated as if I was only customer. While I waited for my car to be repaired/maintenance the White Beat Acura dealership gave me a loaner 2012 MDX to use for no charge. Simply amazing! When I couldn for my car to be repaired/maintenance the White Beat Acura dealership gave me a loaner 2012 MDX to use for no charge. Simply amazing! When I couldn't get in to pick up my car until several days later, they were fine with it. Car always is returned with a wash. Have never had any problems with their service and I'm so glad I bought my car from them many years ago. My next vehicle will be from them as well. Would recommend them to anybody. Special thanks to Reed for taking such good care of me from the moment I walked in the service door. More

Accurate estimates Service advisers were not hurried Accurate estimates Service advisers were not hurried answering questions Prompt check-in Appreciated home drop off service Service done promptly Accurate estimates Service advisers were not hurried answering questions Prompt check-in Appreciated home drop off service Service done promptly Excellent explanation of final invoice More

Very easy to make appointments online, however, you usually need to do this in advance as they fill up quickly. Staff is extremely friendly. Nice clean waiting room and it even has a TV and toys for ki usually need to do this in advance as they fill up quickly. Staff is extremely friendly. Nice clean waiting room and it even has a TV and toys for kids. I am always treated as a valued customer and they are right on with their estimates for cost and time. Though I don't like taking my car in for service, White Bear Acura is a great dealership with quality service and workers. More

I brought my car in for service check on the engine and to replace a bad speaker. received a call that after the diagnostic check on the engine was fine and the speaker was replaced, which was under warra to replace a bad speaker. received a call that after the diagnostic check on the engine was fine and the speaker was replaced, which was under warranty. Great experience. Professioanl service techs. More

White Bear Acura is willing to go the extra mile to ensure that their clients are pleased. I have had issues, but it is because of those issues that I have been able to determine that the service pers ensure that their clients are pleased. I have had issues, but it is because of those issues that I have been able to determine that the service personnel and General Manager Dan Moen are trustworthy, respectful professionals who know what they are doing and run a quality establishment. I recommend this dealer and the Acura brand. More

I was very pleased with the time that Reed took with me today (at the first oil change on my new Outback) to discuss my interest in the pros and cons of using synthetic oil, and also to discuss the time/mi today (at the first oil change on my new Outback) to discuss my interest in the pros and cons of using synthetic oil, and also to discuss the time/mileage recommendations for "severe service" maintenance on my vehicle. More