White Bear Acura Subaru - Service Center

Summer White Bear Acura has helped me keep my 2001 Acura MDX with over 256,000 miles on it in great shape. I like their professional, honest, knowledgable, White Bear Acura has helped me keep my 2001 Acura MDX with over 256,000 miles on it in great shape. I like their professional, honest, knowledgable, friendly service. More

I was rear ended in my new Forester The gents in sales even called my home to see if I was OK. They had me bring the car into their service area and then had someone from Luther Collisi The gents in sales even called my home to see if I was OK. They had me bring the car into their service area and then had someone from Luther Collision and Glass pick it up, since driving to the Collision center was quite a hike for me. Since I was no way at fault, they even offered insurance suggestions so I didn't have to pay any money out of pocket. I was having difficulty getting the garage door device on the rear view mirror to work - John actually came to my home and helped me until we got it to work. Everyone in the dealership is focused on the customer, and makes them feel important. I can't say enough nice things about the staff! More

Great Experience I brought my car in for knocking noise - every person I dealt with from the service tech to the shuttle drivers were very professional. I would recom I brought my car in for knocking noise - every person I dealt with from the service tech to the shuttle drivers were very professional. I would recommend the dealership to anyone. More

Great Service Experience I had my vehicle in for service to have several maintenance services performed. Everyone was very nice from the moment I pulled into the dealership th I had my vehicle in for service to have several maintenance services performed. Everyone was very nice from the moment I pulled into the dealership through the follow up on what they found during the inspection. I will continue to take all of my service needs to them. More

Great service department I brought my mom's car in for service. The car had not been serviced for a long time. The service department did a full inspection of the car and to I brought my mom's car in for service. The car had not been serviced for a long time. The service department did a full inspection of the car and took great care of me by telling me what work I needed completed right away and what could wait. Great sThanks for your integrity. Great service and price. More

Incorrect repair for front wheel noise Last September I had the service department check a noise coming from my front wheel on my 2003 Acura CL. The service Technician told me that it was Last September I had the service department check a noise coming from my front wheel on my 2003 Acura CL. The service Technician told me that it was caused from the calipers and brake mechanism needing lubrication. I went there for an oil change on April 6th 2015. I told Jordan Sprandel (manager?) to go ahead and fix the front wheel noise problem. He did. He "replaced a pin in the caliper" so he claimed. It still makes the noise. Of course they charged me about a hundred dollars. Out of frustration, I took my car to a Certified Mechanic. He checked out the entire wheel assembly and said the problem was not the caliper or anything else in the assembly. It was the tire. Now, why couldn't the mechanics at this dealership do the same thing? Oh, that's right, no money in that. I sent an e-mail to Mr. Sprandel regarding this. Never heard back. More

OK place to buy but horrible service department I bought a 2015 Forester last year. Pia Vang was the salesman and was very laid back, no pressure to buy. He connected my phone to the car and answe I bought a 2015 Forester last year. Pia Vang was the salesman and was very laid back, no pressure to buy. He connected my phone to the car and answered all my questions. However, once you get to the service department, people are not nice. The wait times are quite long. It's nice that they have a lounge with drinks and cookies, but that doesn't mean I want to wait 90 minutes for an oil change. They have refused to look at a flashing warning light - told me to ignore it. The fuel efficiency has dropped 30% - they told me it happens. The brakes squeak - they said it's because of winter. Saturday the service guy was so hostile he scared my daughter. Never going back. More

They lost a costumer I had a full inspection done here and after a confirmation call of what was recommended to be repaired (I refused to repair for it was minor), I was t I had a full inspection done here and after a confirmation call of what was recommended to be repaired (I refused to repair for it was minor), I was told they would call me back to pick up my car. I waited for 6 hours to just pick up my car when nothing was repaired. When I called, I kept getting placed on hold and automatically disconnected. Overall I really just needed to know if my car was ready for pick up. I kept calling back to know the status of my car and was given rude remarks. I would not return to get any services here done. I still ended up paying $135. More

They Saw Me Coming I bought a 2007 Buick Lacrosse 1/13. To date I have had to invest approx $1,500.00 in repairs an am looking at another $800.00 - $900.00 in brake rep I bought a 2007 Buick Lacrosse 1/13. To date I have had to invest approx $1,500.00 in repairs an am looking at another $800.00 - $900.00 in brake repair. The whole purpose of buying this car was reliability. Also since I bought the car there have been alot of body imperfections appearing. They did however offer me a generous 30 day warranty!! What a load of CRAP!! More

I brought my legacy for oil change and check for engine rattle noise, they took my car in less than 10 minute, one service person came to me and told me they found the problem on my car it was a bad belt t rattle noise, they took my car in less than 10 minute, one service person came to me and told me they found the problem on my car it was a bad belt that need to be replaced so I gave them the ok. After an hour the vehicle was done and they charged me $156.00 including oil change. I walked out and start the engine and the noise from the engine still there, I circle the car back inside the garage and told them that they didn't really fix my car correct, they recheck the vehicle and told me that it was something els and it will cost me $2,800 this time. I told them how come they didn't tell me that at the beginning? All they told me was sorry and sorry again. We'll... I just want to let's all the people out there to know that this is not a good place to go fix your car. More