White Bear Acura Subaru - Service Center

Treated like treasured family How do you express what it feels like when you drive in to the service bay, it has been 4-6 months since the last vist and the service tech, Greg Nich How do you express what it feels like when you drive in to the service bay, it has been 4-6 months since the last vist and the service tech, Greg Nichols, walks up to you, shakes your hand and says it is nice to see you again. We talked about his baby and how the little one has changed his life. I was in for an unscheduled oil change/tire rotation and they had me out of there in less than two hours. That is what I call service. Don More

A good service experience Considering I did not buy my car from WB Subaru, hey have been more than helpful with warranty work and misc small repairs. I have really enjoyed wo Considering I did not buy my car from WB Subaru, hey have been more than helpful with warranty work and misc small repairs. I have really enjoyed working with them. More

Great Customer Service Jordan Sprandel was great to work with. He was very informative and helpful. Really showed he cared, addressed all my questions, awesome customer se Jordan Sprandel was great to work with. He was very informative and helpful. Really showed he cared, addressed all my questions, awesome customer service. Thanks! More

Great Service Went in for a standard oil change, which was done efficiently and effectively. They also discussed my 60K service and the more important items and les Went in for a standard oil change, which was done efficiently and effectively. They also discussed my 60K service and the more important items and less important items. Not pushy and willing to provide the services that I needed. More

Service Manager Jordan Sprandel is a great Service Advisor, and I have never had any issues with him. My concerns are always addressed. As an HR Director with employe Jordan Sprandel is a great Service Advisor, and I have never had any issues with him. My concerns are always addressed. As an HR Director with employee experience, you are fortunate to have Jordan as an employee. More

Fantastic service managers I have only taken our Acura's to White Bear Acura for service and one of the main reasons are the top notch service managers they have their, in parti I have only taken our Acura's to White Bear Acura for service and one of the main reasons are the top notch service managers they have their, in particular, Jordan Sprandel and Greg Nichols. More

Excellent service and experience over the years I have taken one of my vehicles to Acura White Bear for service for many years. I've been pleased with the quality of the work. The timeliness and r I have taken one of my vehicles to Acura White Bear for service for many years. I've been pleased with the quality of the work. The timeliness and reasonable cost are also pluses. I have used the shuttle service, had loaners, and waited during the service. All have worked well for me depending on the type of service needed. I expect to continue with the service department for the foreseeable future. I recommend them. More

Informed Recommendations/Timely Maintenance Completion Went in on a snowy day, although I was there early, they took my car immediately. Worked with me to understand the type of miles that I put on my car Went in on a snowy day, although I was there early, they took my car immediately. Worked with me to understand the type of miles that I put on my car and varied the recommended maintenance accordingly. Maintenance was completed in exactly the amount of time stated. More

Service to deal with squeal Problem was diagnosed and resolved quickly. Service personnel were efficient and personable my wife and I have used them for at least eight years with Problem was diagnosed and resolved quickly. Service personnel were efficient and personable my wife and I have used them for at least eight years with excellent results. More

Excellent Customer Service I recently purchased a 2016 Subaru Forester. I had a great experiencing buying my first brand new vehicle, working with Scott. And just last week I I recently purchased a 2016 Subaru Forester. I had a great experiencing buying my first brand new vehicle, working with Scott. And just last week I took it in for the first oil change, and again had a flawless experience. Everyone was friendly and thorough and I also appreciated that they have a nice waiting room. Thanks for the awesome customer service! -Jennifer More