White Bear Acura Subaru - Service Center

Great! Thank you so much Jordan! Great service! I was informed about issues and told can call anytime if had more questions on top of that! Very pleased t Thank you so much Jordan! Great service! I was informed about issues and told can call anytime if had more questions on top of that! Very pleased that my service rep was willing to take that extra time out for me. More

No appointment, great service! Luke, thanks so much for taking care of my punctured tire on Friday afternoon. I so appreciate you finding a loaner car late on a busy Friday for me t Luke, thanks so much for taking care of my punctured tire on Friday afternoon. I so appreciate you finding a loaner car late on a busy Friday for me to get home, and as promised, the new tire was installed on Saturday morning, even though you weren't working that day. You're fantastic--thanks! More

Quick efficient service Went in for a noise my car was making. I didn't have much time during the week so the one day I had off, I was able to get services within the hour I Went in for a noise my car was making. I didn't have much time during the week so the one day I had off, I was able to get services within the hour I called! Very quick and convenient especially with my busy schedule every day. More

Always top notch Whenever i bring my subis to this dealership there's is no one id rather bring it to then Dee he has good advice we chat about my car but businesses i Whenever i bring my subis to this dealership there's is no one id rather bring it to then Dee he has good advice we chat about my car but businesses is his focus always i was in and out very quickly even went out of his way to recommend how to adjust an aftermarket part. im impressed More

Great Service from WBL Subaru I had my car in this week for an oil light check. The employees were courteous and the work was done in a very timely way. Checking in and out went sm I had my car in this week for an oil light check. The employees were courteous and the work was done in a very timely way. Checking in and out went smoothly. Dee went above and beyond to make sure I was completely satisfied More

Great customer service I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait, and what service maintenance/repair is needed & why, as well as itemized costs estimates. I am always given the option to decline or accept any service suggested or costs...upfront before any work is done! I highly recommend Whie Bear Acura Subaru. Sebastian More

RDX appointment On our recent service appt. Jordan Sprandel gave us courteous and prompt service on our RDX. We intend to return in the future for our future service On our recent service appt. Jordan Sprandel gave us courteous and prompt service on our RDX. We intend to return in the future for our future service appointments. More

Excellent Matt made my first experience at Subaru, easy going. His relax. confident approach to my problems, was quickly and efficiently resolved. He was very p Matt made my first experience at Subaru, easy going. His relax. confident approach to my problems, was quickly and efficiently resolved. He was very patient and explain in detail what was wrong with my vehicle and offer solutions that do not necessarily meant expending unnecessary moneys, Very satisfy with this gentleman! More

Dead Battery on 2016 Outback.... 2nd time in 6 weeks. 2016 Outback with 15K miles battery dead for 2nd time in 6 weeks. Called White Bear Subaru and Greg said bring it right in. Got it jumped, drove to 2016 Outback with 15K miles battery dead for 2nd time in 6 weeks. Called White Bear Subaru and Greg said bring it right in. Got it jumped, drove to WBS and 90 minutes later walked out with a new battery. There are so many gizmos (computers) on these newer Subarus requiring more battery power and I don't think the factory installed batteries are large enough to handle it. We've owned Subarus for 40 years and have never had dead battery issues before buying this car. Greg was understanding, easy to work with, and made sure the problem was looked at asap. They didn't have any loaner cars available so I waited in the lounge. WBS has always been courteous and friendly people to work with. More

Subaru will try to correct the problem I've had my 2015 Subaru Legacy into the Service Department 3 time for the same issue; a hesitation when accelerating from a stop or near stop. The fi I've had my 2015 Subaru Legacy into the Service Department 3 time for the same issue; a hesitation when accelerating from a stop or near stop. The first two times I was told the computer needed to be updated. The update temporarily solved the problem. Within a few weeks, the hesitation was back. The last time I came in with this same problem, the computer was updated and the problem, again, was resolved. Greg asked me to contact him if this problem occurs again. Subaru will call in a District Specialist to review the problem and try to come up with a resolution. Greg assured me Subaru would work with me to get the problem fixed to my satisfaction. More