White Bear Acura Subaru - Service Center

Respectful Service Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very pr Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very prompt and polite..waiting room is clean and comfortable. Free coffee and snacks are appreciated. Always in and out within scheduled time.. More

Great Service I took my Subaru Outback to this dealer for a service appointment because a left head gasket oil leak was found at my last oil change. The service p I took my Subaru Outback to this dealer for a service appointment because a left head gasket oil leak was found at my last oil change. The service person, Dee, took my car in right on time, provided me with warranty information, and oversaw the assessment of the leak. We decided that I would have the leak repaired in a month or so since it was a minor problem but I would still be within the warranty period. There was no charge for the assessment and they washed and vacuumed my vehicle. Talk about excellent service - I am very pleased with this service experience! More

Consistent top quality service and attention to detail I have been happy with every aspect of my dealings with White Bear Acura (from purchase from Dave Ringsred through almost 3 years of service). (We we I have been happy with every aspect of my dealings with White Bear Acura (from purchase from Dave Ringsred through almost 3 years of service). (We were also very satisfied with the dealership regarding a previously purchased Subaru Legacy). No surprises, straight talk. Very trustworthy. Service Advisor Jordan Sprandel rocks. Very "can do" approach More

Excellent service I recently took my car in for its first (free) oil change. Everyone was very friendly and helpful. We were taken to the very comfortable waiting room I recently took my car in for its first (free) oil change. Everyone was very friendly and helpful. We were taken to the very comfortable waiting room and invited to help ourselves to refreshments wile we waited. The service manager cam and got us when the oil change was done and I was delighted to see that the car had been washed and vacuumed. We were informed that the service tech had thoroughly checked the car to make sure everything was in tip-top shape. We had a couple of questions about the car that they were very happy to answer. I feel that White Bear Acura Subaru does everything possible to assure that you have a positive experience with them and with your car. More

Awesome! I have been happy with the experience every time. Professional, personable, and helpful. Love the complimentary wash and vacuum. The waiting area is c I have been happy with the experience every time. Professional, personable, and helpful. Love the complimentary wash and vacuum. The waiting area is clean and welcoming. More

Consistent Great Service Over the last 15+ years and 3 cars I've continued to frequent this dealership for all of my service needs. They're easy to work with, flexible, the fa Over the last 15+ years and 3 cars I've continued to frequent this dealership for all of my service needs. They're easy to work with, flexible, the facility is nice, and the only time I've ever had a problem with a service performed, they corrected it immediately and without hassle. I continue to drive out of my way to use this dealer. More

Won't return calls--not interested in warranty work I've ben dealing with this dealership for 4 years, it's the closest to where I live. CONS: * Won't call back or try to schedule warranty work. I've ben dealing with this dealership for 4 years, it's the closest to where I live. CONS: * Won't call back or try to schedule warranty work. PROS: * I've always been given a free loaner. * professional looking staff, techs. and building. * great waiting room with a good assortment of free snacks. * Clean restrooms. * Good location. More

Great Personal Attention Jordan S. took great care of my car . . . and me. He and Jose, the mechanic brought to my attention tire wear that I did not detect. All around great Jordan S. took great care of my car . . . and me. He and Jose, the mechanic brought to my attention tire wear that I did not detect. All around great experience with very nice people. Thank you. More

Greg:great service advisor Greg has helped me several times with routine service on my 2011 Forester. This time was a little less than routine--a seal failure on the cam carrier Greg has helped me several times with routine service on my 2011 Forester. This time was a little less than routine--a seal failure on the cam carrier. He helped me schedule the appointment at a time that would work, and we got it done under warranty, as promised, on time, and done right. I like this guy! More

Premature rust spot Spoke with Matt and sent photo of my problem area. He said to bring it in to service, Greg made an appointment with John ( Luther body shop) he apprai Spoke with Matt and sent photo of my problem area. He said to bring it in to service, Greg made an appointment with John ( Luther body shop) he appraised it Greg contacted subaru my problem was resolved within 10 days! Thank you Greg and Matt for correcting the problem. More