White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,952 Reviews of White Bear Acura Subaru - Service Center
not a good review I was asked if I wanted car vacuumed. This was not done. The floor was still covered with sand & dirt. When I pointed this out they did offer to ha I was asked if I wanted car vacuumed. This was not done. The floor was still covered with sand & dirt. When I pointed this out they did offer to have it done, but I needed to leave. There was also a mix up with me and another customer... so not sure if the work on our cars was also mixed up? Because my oil change sticker says the my next oil change is at 44,000 miles. I had 52,000 miles on the car when I brought it in. This makes me wonder about their service department and how competent they are. More
This was the best service I have had in a long time. I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had thi I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had this kind of service in a long time. They discovered what the noise was and fixed it right away. And with a SMILE. I will recommend this place to a lot of people. More
Very nice service department Nice new facility. Prompt and courteous service. Was not a complicated issue...just maintenance but went well. Purchase was via Sam Basho who was g Nice new facility. Prompt and courteous service. Was not a complicated issue...just maintenance but went well. Purchase was via Sam Basho who was great. More
Service Department The finest service department that I have had to deal with. Their response is immediate and helpful. They actually display a concern for your problem The finest service department that I have had to deal with. Their response is immediate and helpful. They actually display a concern for your problem and will die nothing to fix it. They always go above and beyond what you actually want them to do. More
Awesome Service was excellent, but the new lounge is like being in an elegant hotel..............wonderful new building and excellent service. Love that when Service was excellent, but the new lounge is like being in an elegant hotel..............wonderful new building and excellent service. Love that when talking to the workers, it will be inside rather than outside with the elements.........a great design of the building. More
good service, with the exception of the greasy boot prints. Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof; fix Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof; fixed a key fob and other various items. I was genuinely satisfied with the work but as you can see from the attached photo greasy boot prints were left in my beige carpet. This was quite a surprise to me and a disappointment since in the past I've had my vehicle in for service the exterior and interior was found to be cleaned and care taken. Patricia Kandkai More
Excellent Professional Service Department White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If something g White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If something goes wrong with a part order or delay in the service, they handle it immediately and make things easy and pleasant for you as a customer. More
Excellent, Very professional Great service provided by a professional staff. Open and honest about the cost, the service required and the time involved to perform the service. Cou Great service provided by a professional staff. Open and honest about the cost, the service required and the time involved to perform the service. Couldn't be happier with the services provided. More
150,000 general maintance One of the main reasons I keep coming back to this dealer is the great service I get when I bring my car in. Actually, an important reason I purchase One of the main reasons I keep coming back to this dealer is the great service I get when I bring my car in. Actually, an important reason I purchased my second TL was because of the service team. I have brought my 2003 & 2009 Acura TLs to this dealer for service since my first purchaser in 2003. They have been great to explain the service done to my cars and do not try to "up sale" me with things I really don't need. They have been a trusted partner in the service of my vehicles and when I have comparison shopped various things, I have found them to be competitive for COMPARABLE services. Also, being a woman, I am treated with respect and the technicians have never "talked down" to me as if I don't know what they are talking about. Thanks Jordan for your excellant service and help. More
Service for the 125000 mile plus I had the 125000 mile service done on my 2004 Acura RL and received wonderful service from Jordan. Although it took three day because of parts not bei I had the 125000 mile service done on my 2004 Acura RL and received wonderful service from Jordan. Although it took three day because of parts not being available, I was informed about all the problems, changes and needs of my vehicle. I have loved dealing with tgus dealership and have been a patron for over 25 years. More