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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,952 Reviews

3,952 Reviews of White Bear Acura Subaru - Service Center

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May 26, 2017

not a good review I was asked if I wanted car vacuumed. This was not done. The floor was still covered with sand & dirt. When I pointed this out they did offer to ha More

by me69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
not sure
May 22, 2017

This was the best service I have had in a long time. I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had thi More

by Brian1Milwaukee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017 -

White Bear Acura Subaru responded

Thank you Brian, for the 5 star review and the recommendation! We appreciate the time taken to share your experience! - White Bear Subaru Team

May 18, 2017

Very nice service department Nice new facility. Prompt and courteous service. Was not a complicated issue...just maintenance but went well. Purchase was via Sam Basho who was g More

by 17Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Basho
May 19, 2017 -

White Bear Acura Subaru responded

Thank you for choosing White Bear Subaru and giving us 5 stars! Your feedback is very important to us. Please let us know if there is anything that would make your visit even better! -White Bear Subaru Team

May 16, 2017

Service Department The finest service department that I have had to deal with. Their response is immediate and helpful. They actually display a concern for your problem More

by TL Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick did all the work!
May 16, 2017 -

White Bear Acura Subaru responded

Thank you for the five star review and sharing your service experience! Thank you for choosing White Bear Acura for your service needs. We look forward to seeing you again!- White Bear Acura Team

May 13, 2017

Awesome Service was excellent, but the new lounge is like being in an elegant hotel..............wonderful new building and excellent service. Love that when More

by Owner Subaru Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
May 15, 2017 -

White Bear Acura Subaru responded

Thanks for the great review! We are glad to hear you like the design of our new facility. We are excited about being able to offer a higher level of service with all of the improvements and look forward to your next visit! - White Bear Subaru Team

May 12, 2017

good service, with the exception of the greasy boot prints. Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof; fix More

by sportmodel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2017 -

sportmodel responded

White Bear Dealer had my car pick-up and cleaned the next day. I am totally satisfied with your service. Thank you for being so attentive to your customers. .

May 16, 2017 -

White Bear Acura Subaru responded

Thank you for bringing this matter to our attention. We are committed to an exceptional customer experience and apologize for any inconvenience. We sincerely hope we were able to make things right and look forward to your next visit! - White Bear Subaru Team

May 11, 2017

Excellent Professional Service Department White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If something g More

by MarkZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Brummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love
May 11, 2017 -

White Bear Acura Subaru responded

Thank you Mark! for the 5 star review and for choosing White Bear Subaru for your service needs! We look forward to your next visit!- White Bear Subaru Team

May 11, 2017

Excellent, Very professional Great service provided by a professional staff. Open and honest about the cost, the service required and the time involved to perform the service. Cou More

by jgunn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't recall, sorry
May 15, 2017 -

White Bear Acura Subaru responded

Thank you for taking the time to provide feedback and the great review! We appreciate your business and look forward to your next service visit. White Bear Acura Subaru Team

May 10, 2017

150,000 general maintance One of the main reasons I keep coming back to this dealer is the great service I get when I bring my car in. Actually, an important reason I purchase More

by Two time TL owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sprandel
May 11, 2017 -

White Bear Acura Subaru responded

Thank you for the wonderful review! We are committed to providing exceptional customer experience and you feedback is very important. Please let us know if there is anything we can do to make it even better. We appreciate your business! - White Bear Acura Team

May 08, 2017

Service for the 125000 mile plus I had the 125000 mile service done on my 2004 Acura RL and received wonderful service from Jordan. Although it took three day because of parts not bei More

by Happy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sprandel
May 08, 2017 -

White Bear Acura Subaru responded

Thank you for the 5 star review! and sharing your Acura RL story! We look forward to seeing you again! - White Bear Acura Team

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