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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,957 Reviews

3,957 Reviews of White Bear Acura Subaru - Service Center

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August 01, 2017

Service for 2016 Subaru Legacy Everything that I brought the in for service was handled quickly and effectively. Thanks for the good service. I will bring the car in for future serv More

by rockhound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

White Bear Acura Subaru responded

Thank you for the great review and choosing White Bear Acura for your service needs. - White Bear Acura Team

August 01, 2017

Airbag recall replacement Acura This service center was exceptional at taking vehicle in efficiently, being courteous about that and installing the new airbag quickly. Jordan was ve More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Sprandel
Aug 03, 2017 -

White Bear Acura Subaru responded

Thank you for the great review and sharing your experience. Your feedback is an important part of helping us improve. We are disappointed and concerned that our sales staff did not provide you the same level of service. We apologize for this and hope you will give us another chance. - White Bear Acura Team

July 31, 2017

Speedy, courteous, and comfortable. My service manager James was speedy. That is he got right to work with me on arrival, explaining every step on the process. He was courteous in that More

by quodsequodnos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Aug 01, 2017 -

White Bear Acura Subaru responded

Thank you for the 5 star review and taking the time to provide feedback. Please be sure to let us know if there is anything we can do to make your visit even better! - White Bear Subaru Team

July 31, 2017

Great experience Great experience. Staff is very friendly and welcoming. Very professional and a great environment. Tv area is nice for kids too it kept them occupied. More

by Mindymntn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Larson
Aug 01, 2017 -

White Bear Acura Subaru responded

Thank you for the 5 star review and choosing White Bear Acura for your service needs, We look forward to seeing you again!- White Bear Acura Team

July 31, 2017

Great! This is a beautiful brand new facility. The service staff are friendly, courteous and attentive. After looking over our vehicle, we received a comp More

by Cara Willis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

White Bear Acura Subaru responded

Thank you Cara, for the wonderful review! Please let us know if there is anything else we can do to help! - White Bear Subaru Team

July 30, 2017

RDX Worse Off than before I went in for service A simple recalled air bag replacement damaged my car's steering returnability. I noticed a severe problem as soon as my vehicle was returned, drove a More

by Paul J Kleczka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donovan Brummond
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

White Bear Acura Subaru responded

We're very disappointed to hear about your experience and we apologize for any confusion about your recent recall service. Our service manager personally made sure there was no issue or problem with your vehicle. If you still feel there is something wrong, please let us look at it again. - White Bear Acura Team

July 27, 2017

Great Service When I moved to Minnesota I came with a Subaru Outback and for service I chose White Bear Acura Subaru. I always had great service from them so when More

by subaruluver
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

White Bear Acura Subaru responded

Thanks for the wonderful review and choosing White Bear Subaru! We appreciate you letting us know how we are doing and providing valuable feedback. We look forward to your next visit! - White Bear Subaru Team

July 24, 2017

2 Hours For an Oil Change? Scheduled an oil change. They got me in right on time and said it would be about an hour and a half. They would have come close to that estimate as More

by Goldtucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2017

Made auto damage repair a painless quality experience Worked very hard to keep me informed about the progress of the job. Did everything possible to keepisode the cost down. Did quality work.Treated me wi More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

White Bear Acura Subaru responded

Thank you for the 5 star review! and choosing White Bear Subaru and Luther collision for your service needs. We look forward to working with you again in the future! - White Bear Subaru Team

July 22, 2017

fast service I arrived 20 min. early for a 15,000 mile check up and was taken in right a way. Service was fast and the service representative very informative. He More

by best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2017 -

White Bear Acura Subaru responded

Thank you for the great review and taking the time to provide feedback! We look forward to your next service visit! -White Bear Subaru Team

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