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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,946 Reviews

3,946 Reviews of White Bear Acura Subaru - Service Center

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April 12, 2023

Prompt and non-pressure service by a friendly staff member. I would do business with you again. More

by fsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

April 11, 2023

Great assistance and fair pricing. Jesse was prompt and knowledgeable about the services. Got more services than I planned for lol! More

by asbah.hadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Apr 11, 2023 -

White Bear Acura Subaru responded

We're glad Jesse provided a good experience for you! Thank you for your business!

April 11, 2023

Excellent work and very efficient. The team was really great about getting everything done well and quickly. More

by le.cuong.jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

April 10, 2023

Did not know about battery issue or settlement, but found out from service staff. No charge. My clumsy mistake in rating this service so low. Should be a 5. More

by petematson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Christopherson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
Apr 12, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that there was no charge! We understand you'd like to change the star for your review. Please contact our Public Relations Manager at 651-621-1179 if you need help doing so. Thank you for your business!

Apr 12, 2023 -

petematson responded

It is rare - in my world - for a business to voluntarily do something good that benefits their customers. The Subaru maintenance team found an issue that saved me from a problem, and did so at no cost, saving me money. Great work, prompt and efficient.

April 10, 2023

Clean. Efficient. Drive right in and there is someone to help you. But, very few cars in stock. More

by KENC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

White Bear Acura Subaru responded

We're glad everything went well for you! The lack of inventory is due to a supply chain shortage but it's slowly starting to ramp back up! Thank you for your business!

April 10, 2023

Everything was done correctly. Great service. I would recommend anyone who needs service for their vehicle to come here. More

by russell.zentic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Chang
Apr 11, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

Apr 13, 2023 -

russell.zentic responded

My pleasure.

April 10, 2023

Luke has been my Acura advisor for several years. Never disappoints. Always friendly and takes the time to process my service needs with good attention to detail. More

by JBMLVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

White Bear Acura Subaru responded

We're glad Luke has always provided a good experience for you! Thank you for your continued support!

April 10, 2023

Luke has consistently provided great service over the last few years of my Acura ownership (two vehicles - 2014 RDX and 2011 TL). Highly recommend him to anyone considering Acura service or used vehicles More

by JBMLVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles, Jake Buckles
Apr 11, 2023 -

White Bear Acura Subaru responded

We're glad Luke has always provided a good experience for you! Thank you for your continued support!

April 09, 2023

Had an appointment for diagnostic check for battery failure. Was promptly taken care of on arrival. I was informed that it woould take aout 2 hours to handle the checkl and thjis was done within that More

by WINTONF3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

White Bear Acura Subaru responded

We're glad Dee provided a good experience for you and that he was able to explain the battery issue to you! Thank you for your business!

April 08, 2023

Great! Nena has great customer service skills and it was a pleasure to work with her. More

by mkula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

White Bear Acura Subaru responded

We're glad Nena provided a good experience for you! Thank you for your business!

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