White Bear Acura Subaru - Service Center

James at WBA James is always the best service manager with a focus on making the entire experience truly outstanding and extraordinary. This extra great fantastic James is always the best service manager with a focus on making the entire experience truly outstanding and extraordinary. This extra great fantastic service is from the beginning to the end culminating in my car being serviced accurately. More

Employees are always very welcoming, friendly and knowledgeable. The waiting area is clean and comfortable with many areas that have charging ports. Appreciate the coffee and snacks offerings. T knowledgeable. The waiting area is clean and comfortable with many areas that have charging ports. Appreciate the coffee and snacks offerings. The most recent service was for an extremely loud metallic banging while driving. Ue Vang (and a couple other of the service people) found a small rock that had gotten into the brake area, and we all had a good laugh about how much noise and trouble this small rock had caused! More

Pleased with car and service. They proactively addressed a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. More

Happy customer I was pressed for time, the day I arrived for my appointment to have my oil changed. My car was finished early which made me happy! Doug did a grea I was pressed for time, the day I arrived for my appointment to have my oil changed. My car was finished early which made me happy! Doug did a great job. He was kind, and efficient. I really appreciated Doug, his knowledge, and efficiency. More

Manya was awesome. She was prompt, helpful, and understood what. We needed. We look forward to coming back. It was a real pleasure to get that kind of service. understood what. We needed. We look forward to coming back. It was a real pleasure to get that kind of service. More

New Suby needed update to computer Subaru sent me a recall on my new car. Contacted WBS and they said how soon do you want to come in. I had a couple things the week I got the notice so Subaru sent me a recall on my new car. Contacted WBS and they said how soon do you want to come in. I had a couple things the week I got the notice so I said the following Thursday and they said what time. Got in and out and the oil change that was needed also. More

The service I experienced was excellent! Doug was professional, friendly, and knew what he was doing. He even put up with my dad's "dad jokes" about blinker fluid, haha! The services I came in for in professional, friendly, and knew what he was doing. He even put up with my dad's "dad jokes" about blinker fluid, haha! The services I came in for involved multiple recalls (three came in back-to-back in Dec/Jan), an oil change (just moved across the country), and a general inspection for the upcoming lease return. Doug even threw in a complimentary wiper blade change since I brought my own new ones. I got my vehicle back with all the service completed, and was pleasantly surprised to see my car had all the snow/salt washed off too. Above and beyond service, I was truly impressed!! More

Best Car Dealership Around In our 50+ years of driving, my husband & I have bought many new cars. I can honestly say that White Bear Subaru is right at the top in terms of pric In our 50+ years of driving, my husband & I have bought many new cars. I can honestly say that White Bear Subaru is right at the top in terms of pricing, customer service, and excellence. All of the employees, from sales to parts to service, are cheerful, friendly, helpful & professional. Even though we live 25 miles away, I wouldn't have my Outback serviced anywhere else. During our recent service visit for routine scheduled maintenance, Ue went so far as to check for coupons for discounts, saving us $40. He didn't have to do that, but he did - unasked. Things like that are what set White Bear Subaru apart from other dealers. More

Excellent service especially by Matt. He went above and beyond all things expected I would always use this company for any service needs. rate them the best beyond all things expected I would always use this company for any service needs. rate them the best More

Quick Responses-Above & Beyond I reached out the morning of a long trip because my new Subaru was shaking on the freeway. I got a text back right away from a representative recommen I reached out the morning of a long trip because my new Subaru was shaking on the freeway. I got a text back right away from a representative recommending I clean out my wheel wells. When that didn't work, they saw me the same afternoon, checked my wheels and axles, washed my car, and cleaned the all weather mats. They also did a vehicle inspection and found some issues from an oil change. I was very impressed with the level of care, and the attention to my concern. I will definitely go back! More