White Bear Acura Subaru - Service Center

This was an unnecessary trip for me. The recall had already been done. I told the caller this but he insisted this was a new recall. When I got to the dealership I was given a car wash and my car was v already been done. I told the caller this but he insisted this was a new recall. When I got to the dealership I was given a car wash and my car was vacuumed. Ue was very apologetic and I know it was just a mixup. The dealership is not particularly close to me and I have better things to do. More

Did not reset car system, no one wearing masks. The computer system was not reset when I received my service, and now each time I turn on the car I get the message that Inspection and Maintenance Re The computer system was not reset when I received my service, and now each time I turn on the car I get the message that Inspection and Maintenance Required Immediately. I was surprised and disappointed that no one working was wearing a mask, including the people that were inside my car. More

This is our second time at the dealership and the staffs are friendly and helpful. The place is clean and nice. Got what we want. are friendly and helpful. The place is clean and nice. Got what we want. More

Superb Service From All Member Of White Bear Acura Subaru I receieved Superb service from White Bear Acura Subaru. Starting with James Burton through the technicians and including the Service Manager. The I receieved Superb service from White Bear Acura Subaru. Starting with James Burton through the technicians and including the Service Manager. They went well above and beyond to make sure all of the issues I had were completely addressed and fixed and ALL issues resolved! I've worked as a Customer Service Technician for Apple Inc and so I very much appreciate quality customer service - And they definitely provided QUALITY service and more. I would highly recommend WB Acura Subaru and will definitely be using them if I ever need service again!!! Please Give Full 5 Stars to all that worked on my vehicle!! Thanks. Thanks James and Team! Best Regards, Daniel Lissick 2015 Acura MDX. 9542-818-5322 More

Fast, quality service. The appointment was easy to make and they got me in and out very fast. Took safety measures with the virus stuff and did want I needed them to do and The appointment was easy to make and they got me in and out very fast. Took safety measures with the virus stuff and did want I needed them to do and got me out of there in less than 60 minutes. More

Long, slow oil leak finally solved. My 2007 Subaru Legacy GT had a slow oil leak for over a year. We couldn't figure out where it was coming from. The service personnel took a much close My 2007 Subaru Legacy GT had a slow oil leak for over a year. We couldn't figure out where it was coming from. The service personnel took a much closer look and suspected maybe the head gasket was the problem. That caused them to pull the engine out and then the true problem was spotted. Now there is no more oil leaking onto my garage floor. More

Friendly service crew. Great work. I only trust Acura dealership to work on my vehicle. Always quality service, clean, timely and courteous. It's nice to be remembered to. Much appre I only trust Acura dealership to work on my vehicle. Always quality service, clean, timely and courteous. It's nice to be remembered to. Much appreciated. More

Attentive service! Dee ensured he knew the problem. He communicated updates as they became available to him. I enjoyed the level of service provided to me. communicated updates as they became available to him. I enjoyed the level of service provided to me. More

Quick service with routine maintenance. Friendly, effective, knowledgeable, attentive. I had a very good experience for oil change and inspections after one year of the new car. That is al Friendly, effective, knowledgeable, attentive. I had a very good experience for oil change and inspections after one year of the new car. That is all. More

Best experience! I highly recommend James! I own an Acura MDX and a Mercedes class S. Usually when you bring a luxury car to the dealership you have the impression that they want to get the mo I own an Acura MDX and a Mercedes class S. Usually when you bring a luxury car to the dealership you have the impression that they want to get the most money out of your pocket but James was different! He was very receptive, professional, communicative, honest. Delivered in timely manner at a reasonable price. More