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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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September 24, 2020

Prompt excellent service. Waited out of doors given COVID precautions. Finished when promised. Friendly, courteous etc etc etc etc etc etc etc etc etc etc. More

by TULLOCH.ANN
Recommend Dealer
Yes
Employees Worked With
James Burton
Sep 26, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us. We try our best to get our guests back on the road as quickly as we can while also being thorough and efficient. Thank you for your support.

September 23, 2020

Excellent communication, response, workmanship, and consideration for a vulnerable Senior during Covid 19. Thank You. Sorry not sure but I thin it was Jake that helped me. More

by GLORIASCHMID20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 25, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad you had a good experience with us. Our guests' health and safety have always been our top priority and is especially so during these times, so it's nice to know when our efforts are paying off. Thank you for your support.

September 22, 2020

Had my car in for wheel bearings that was under warranty, then a week later brakes went bad and I don’t understand why this wasn’t caught when it was in shop for wheel bearings so it was a big expe More

by WKANOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Sep 25, 2020 -

White Bear Acura Subaru responded

We're sorry you had this experience with us. Would you be able to provide us with your name and phone number in a private response so we can look further into this situation?

Sep 25, 2020 -

WKANOWITZ responded

William Kanowitz 651-233-8834

September 22, 2020

This was the third time for this failed part to be repaired. Also, had two make two visits to get last repair completed the free tire, brakes, etc. Check was not performed during first visit. Upon my More

by SRKOLA
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Manya Love
September 21, 2020

Great service, pleasant to deal with. I had trouble with the online scheduling tool, but someone got on the chat immediately and I was able to get scheduled into the slot I wanted. I waited at the dealersh More

by mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that someone was able to help you with online scheduling. With as much work that needed to be done, we're glad our team was able to get you back on the road in a timely fashion. Thank you for your support.

September 21, 2020

Brought in 05 Outback for oil pan. Tech ran into problems doing the install and asked for additional time to remove rusted parts. I agreed. Tech did a great job getting the part out within the requested time More

by Rick in MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience and that the technician was able to fix your vehicle. Thank you for your support.

September 21, 2020

Great! I will return for service again. Waited for my car. Service was performed in a short time as promised. Explained to me what needed to be done. More

by nazure28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Sep 23, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and we look forward to seeing you again. Thank you for your support.

September 20, 2020

I’ve been coming here for years and have alway had exceptional service, from sales to service, White Bear Subaru is truly a 5 star dealership. More

by torvo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 22, 2020 -

White Bear Acura Subaru responded

Thank you so much for your kind words, we really appreciate them. We're glad our team has always been able to provide an exceptional experience for you. Thank you for your support.

September 20, 2020

All service was completed well and on time. My loaner car was the latest model and initiated me to the new options. My $50 coupon was accepted so my final bill was lower than my estimate. More

by SGMAD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our team was able to get you back on the road in a timely fashion. It's always nice when the price is lower that expected. Thank you for your support.

September 19, 2020

Our vehicle was in for service needs. Luke and the service team provided great customer service, communication, etc. It was also helpful to communicate with your team via text. We will be back for f More

by Ah
Customer Service
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad Luke and our team were able to provide a good experience for you and that you found the text communication helpful. Thank you for your support and we look forward to seeing you again in the future.

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