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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,943 Reviews of White Bear Acura Subaru - Service Center
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October 04, 2020
I came in for an airbag replacement and to fix a rear dome light. Total time in the dealer was 90 minutes! They exceeded my expectations. dome light. Total time in the dealer was 90 minutes! They exceeded my expectations. More
by Joe H
Verified Customer
October 03, 2020
Nicole was very kind and helpful and a younger guy buffed out small scratches without issue! So grateful for the easy and wonderful service! I feel like I can go to Subaru for ANYTHING! out small scratches without issue! So grateful for the easy and wonderful service! I feel like I can go to Subaru for ANYTHING! More
by JESSICA.L.REAGAN
October 03, 2020
In on time and out sooner than expected. Great service people and nice waiting room with everyone wearing masks. No snacks but I understand. Good job. people and nice waiting room with everyone wearing masks. No snacks but I understand. Good job. More
by mainsailhr
Employees Worked With
October 03, 2020
Luke Lien has taken care of my service needs in the very best manner. The appointment was easy to make, the work done quickly and efficiently, and the wash is always bonus! I highly recommend the service best manner. The appointment was easy to make, the work done quickly and efficiently, and the wash is always bonus! I highly recommend the service team. More
by hugojeanie
Employees Worked With
Luke Lien
October 03, 2020
In this time of coronavirus, I really appreciated the concierge service. I that that it was actually quicker that if I had taken my car in for express oil change. concierge service. I that that it was actually quicker that if I had taken my car in for express oil change. More
by Carbuyer Mark
October 02, 2020
I have sent my Acura cars for service ever since I owned them This last service I told them to check everything because I am going on a trip to Philadelphia and DC. My son found the car not running smooth them This last service I told them to check everything because I am going on a trip to Philadelphia and DC. My son found the car not running smoothly. He found the air Filter was dirty and brakes not feeling good Thank you Lydia Hatterschide More
by lydiahatterschide
October 01, 2020
I’m only giving two stars due to the fact that no one responds to the concerns regarding my last visit. Why have them.. Don’t bother me if you are not going to take action. That’s not customer service. responds to the concerns regarding my last visit. Why have them.. Don’t bother me if you are not going to take action. That’s not customer service. More
by tlannier
Employees Worked With
October 01, 2020
Always great service and support. One glitch with tire rotation. Tech found a nail or screw in tire and because of location "unable to patch". So new tires were needed owing to AWD, claimed tech. Tire rotation. Tech found a nail or screw in tire and because of location "unable to patch". So new tires were needed owing to AWD, claimed tech. Tire was leaking they claimed. I took to another auto service center to verify. Lo and behold, it was a very small screw which only penetrated a small distance into tread. No leak before or after was demonstrated. That saved me at least $600 based on my verification . Not sure why White Bear did not pick this up. More
by psmith58fl
September 30, 2020
Ue did a great job listening to my concerns about the car and keeping me informed as to its progress during the checkup. The work was done in no time flat. and keeping me informed as to its progress during the checkup. The work was done in no time flat. More
by WOstlie
Employees Worked With
September 30, 2020
The issue with my Forester was diagnosed immediately and the vehicle was ready to go an hour later -- washed and vacuumed -- and the bill was less than I expected! the vehicle was ready to go an hour later -- washed and vacuumed -- and the bill was less than I expected! More
by Jon
Employees Worked With
