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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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November 01, 2020

Ongoing excellent service from the time the door opens up. Keep doing what you are doing, and, all of you stay hopeful And healthy! Grateful for all of you working during these difficult times. Joann More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EVERYONR, Jake Buckles
Nov 03, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words Joann, we really appreciate them. We hope that you stay healthy through these troubling times as well and we thank you for your support.

November 01, 2020

This is the best and most service-oriented dealership I’ve ever experienced. Always honest and willing to work you in for an appointment. Both sales and service staff have been great to work with. More

by jeffkorsmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo , Moe Hawili, Matt Hanson, Peng Lee
Nov 03, 2020 -

White Bear Acura Subaru responded

We're glad our team were able to provide a good experience for you and that you're always able to get worked into the schedule. Thank you for your support.

November 01, 2020

Everyone was so nice. The waiting area was clean and neat. It was large enough to socially distance, and I felt safe even though I usually do not go into stores or restaurants for this length of time. I More

by VICKIMYATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love, Manya Love
Nov 03, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that you felt safe in our waiting area. Our guests' health and safety have always been our top priorities and are especially so during these trouble times. Thank you for your support.

October 31, 2020

Very pleased with my car and the care it gets at Subaru. I love having a Subaru. It's been just a great car. And the dealership has been very good to me. More

by bjbabs2z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson, Peng Lee, Manya Love
October 31, 2020

Great service and really great customer service people. I LOVE my 2013 Acura RDX and after it’s routine service, I love it even more; runs fantastically! More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Nov 02, 2020 -

White Bear Acura Subaru responded

We're glad our team were able to provide a good experience for you and that they were able to get your vehicle running well. Thank you for your support.

October 31, 2020

Needed oil change and had window wiper issues...He worked diligently until issues were resolved!!😁😁 They even had to give me a car to drive home, a lovely new Outback, until my car was done... nice touch!! More

by nkaldor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

White Bear Acura Subaru responded

We're glad our team were able to get your oil changed and you wipers fixed. The loaner vehicle really is nice. Thank you for your support.

October 30, 2020

The transmission cracked shortly after you serviced and fully inspected the Acura:(( Had to be towed. Guess the SUV was not looked over very thoroughly ?? More

by CMWAHLIN
Recommend Dealer
No
Employees Worked With
Jake Buckles
October 30, 2020

Great job got all my recall done. No problems. Great job on my service. Looking forward to getting more work done on my car. Tlv More

by tonyvang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

The repairs were done in a reasonable amount of time, transparent about costs, comfortable waiting area. I felt that I was able to stay safely distant from my fellow waiters. More

by sirid1000
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

White Bear Acura Subaru responded

We're glad our team were able to provide a good experience for you and that they were able to get you back on the road in a timely fashion. Thank you for your support.

October 28, 2020

Matt Hanson was my representative. He is genuine, honest, and capable of making sure my car is serviced and taken care of. Never had a bad experience at this dealership. Definitely coming back agai More

by Mattb223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson
Oct 30, 2020 -

White Bear Acura Subaru responded

We're glad Matt was able to provide a good experience for you. Thank you for your support and we look forward to seeing you again in the future.

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