Back

White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

Sort by
January 11, 2021

I did oil change with multiple inspection. However, I realized that they didn't look carefully my car and didn't inspect well since I have some problem of my car. This makes me suspicious all of their wo More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Hanson
January 10, 2021

We have had three Acuras since 2003. always serviced at WBA. Oil changes, tires and all maintenance, price is always competetive, Luke Lien provides remarkable service. We do xxxx few repairs at WBA, afte More

by WEBB.white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad Luke has always provided a good service experience for you. Thank you for your continued support.

January 10, 2021

I bought my 2020 Outback from White Bear and continue to have all my maintenance done there. I like feeling confident with the service crew there. More

by mado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad you fell confident with our service team. Thank you for your support.

January 10, 2021

Not exceptional last visit merely average.Every service Not exceptional last visit merely average. Every service department staff is better or worse. My last service left me feeling I could of gone to a c More

by mnangels08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
January 09, 2021

On January 4th, Matt helped us with routine maintenance on our 2019 Subaru Outback. He was very thorough in making sure all preparations were in order and that the service was done right and promptly. Very More

by CCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad Matt was able to provide a good experience for you and that he was able to get you back on the road in a timely manner. Thank you for your support.

January 09, 2021

Matt figured out the technical issues I was having with my phone contacts when I brought my Ascent in for an oil change. He was very customer service oriented! More

by BJEANHANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad Matt was able to provide a good experience for you and that he was able to help you with your phone as well as your oil change. Thank you for your support.

January 08, 2021

I appreciate the honesty and friendliness of all the staff at WB Subaru. As a dedicated Subaru owner I appreciate the patience of the staff when I have very detailed questions. More

by JMLATTE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manya Love
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that you felt they were honest and friendly. Thank you for your support.

January 08, 2021

The man who helped me was friendly, efficient and professional. Service was completed quickly, and a loaner car was ready for me when I arrived to drop my at off More

by cherylfreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that they were able to get you back on the road in a timely manner. Thank you for your support.

January 08, 2021

Good service but slower then told to me. The service area and waiting area are very clean. They only real complaint I have is they stated 1 week later by mail that I had a oil leak from the oil plug. T More

by Mark 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
January 08, 2021

The customer service was outstanding! Greg in the service department made sure my car was fixed correctly, and timely. I appreciated the option of using a loaner vehicle. More

by melissa.singleton62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

White Bear Acura Subaru responded

We're glad Greg was able to provide a good experience for you and that he and our service team were able to get you back on the road in a timely manner. Thank you for your support.

...
138
...