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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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February 05, 2021

Oil change and update in about 45 minutes. 6th Subaru 3rd from third from this dealer. Onyx is the best I have owned. If I am in the need of another vehicle I will return. I also have a 2014 from here. More

by Wiskota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you've always had a good experience with us. Thank you for your continued support.

February 05, 2021

A dealership that, for me, has always delivered EXCELLENT service. We now have a new Subaru dealership that's really closer but I'm sticking with White Bear. Great sales experience and great service. More

by gerry.wasiluk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love, Matt Hanson, Peng Lee
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you've always had a good experience with us. Thank you for your continued support.

February 05, 2021

Very knowledgeable and professional! The vehicle was completed on time and cleaner than it arrive! I greatly appreciate how the Luther team treats their customers! More

by BABYSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

W're glad you had a good experience with us and that our team was able to get you back on the road in a timely manner. Thank you for your support.

February 05, 2021

Accommodating, professional, courteous, thorough, competent-every person involved-both face to face and behind the scenes! I been going to this dealership for over 15 years. More

by f.patrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you've always received a good experience with us. Thank you for your support through the years.

February 04, 2021

My experience with the service department was wonderful! They spent the time to look over my Forester carefully to make sure that I was leaving safely. Excellent customer service! More

by ASPEN319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Service was quick and great. I'm very thankful the service advisor at my oil change told me about the recall on my car. Great More

by lak_55119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Manya Love
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that your service advisor informed you about the recall on your vehicle, we hope they were able to address that. Thank you for your support.

February 03, 2021

Overall, I was very pleased with the service. I had fog lights installed and oil/filter replacement. I particularly liked the multi-point vehicle inspection check list. I would have given 5 stars excep More

by rbennett7587
Recommend Dealer
Yes
Employees Worked With
Ralph Nash, technician, Peng Lee
February 01, 2021

WB Subaru service people are efficient, knowledgeable and courteous. I had no problem getting an appointment when I wanted one. They reminded me that I had a lift gate problem that would be taken care of a More

by Redhead422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Excellent services; my concern was that it took longer than usual to do the service due to the volume of customers that morning . My appointment was at 7:30. More

by FAJARDO.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
February 01, 2021

We've had our 2018 Forester serviced here for the past few years and have always had a good experience. We appreciate the clear communication and that their waiting room is dog friendly. More

by Someone
Recommend Dealer
Yes
Employees Worked With
Peng Lee
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