White Bear Acura Subaru - Service Center

Excelent Dealership - They take care of their people in the service department Even when they are busy they take time to understand and resolve issues the service department Even when they are busy they take time to understand and resolve issues More

Everyone I have encountered has been extremely friendly and helpful. It’s just been really frustrating with lack of answers diagnosing my car. I feel listened to, respected, and that my concerns are valued and helpful. It’s just been really frustrating with lack of answers diagnosing my car. I feel listened to, respected, and that my concerns are valued. I definitely feel comfortable coming to the dealership and that the space is very welcoming. More

Always kind, professional and up front on pricing, what needs to be done and when to come in next! I appreciate all they do. Thanks needs to be done and when to come in next! I appreciate all they do. Thanks More

Terrible, after 6+ years of service I’m never going back. What was to be couple hours of quoted work turned out to be minutes but I was still charged outrageously for a job I could have done my self if I’d k What was to be couple hours of quoted work turned out to be minutes but I was still charged outrageously for a job I could have done my self if I’d known. I feel taken advantage of and will be bringing my Subaru somewhere I feel I can trust my mechanics. More

I am always impressed with the service I receive at White Bear Subaru. The staff is knowledgeable and very professional. The waiting area is very nice and welcoming and large enough to socially distance if Bear Subaru. The staff is knowledgeable and very professional. The waiting area is very nice and welcoming and large enough to socially distance if you are going to wait for your vehicle while it is being serviced. More

The one star review is because they keep sending me email and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since t and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since this is a survey about the dealership and not the Subaru, which i really liked, a one star for not listening seems appropriate. More

During the years of owning my Subaru Outback that I purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the d purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the dealership continues to make is their failure to showcase in their TV commercials the fine features and benefits that their amazing Service Department provides their customers. During one of my scheduled service visits, a man, whose last name is Luther, approached me and apologized for how the back bumper of my Outback had been lightly dinged while it was awaiting an oil and filter change. He then instructed the Service Department to replace the entire bumper at no cost to me. They should have Nicole Love, one of their many loyal and talented Service Department associates, appear in their many TV commercials, to tell her personal story about why years ago she chose White Bear Acura Subaru to be her place of employment. You can buy a Subaru from any one of many dealerships. But when you have it serviced, you can always trust that White Bear Acura Subaru will properly service it in a manner that gives you true peace of mind and well-being. - Paul Johnson, Columbia Heights More

Update was to take 45min took two hours . Oil change another hour. Everybody was apologetic but way to long. Not mad just disappointed. People were very nice. another hour. Everybody was apologetic but way to long. Not mad just disappointed. People were very nice. More