Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,943 Reviews of White Bear Acura Subaru - Service Center
Sort by
Verified Customer
March 02, 2021
Greg, Ue, and their service team were able to help with the check engine light on my vehicle so I can get on my way. Thanks for all your hard work guys! the check engine light on my vehicle so I can get on my way. Thanks for all your hard work guys! More
by vngmaria
March 01, 2021
I came for an oil change. I called before to ask about a new emblem since mine was stolen. The service guy (who was very nice and friendly) said $60. When I dropped the car off, I forgot to mention it thoug new emblem since mine was stolen. The service guy (who was very nice and friendly) said $60. When I dropped the car off, I forgot to mention it though. So when I got the text that my car was ready, I replied, also asking about the emblem. I was told it was $80. Maybe I should have said, “I was quoted $60,” but I didn’t; I just said not to bother. I ended up ordering one online from some dealership in Colorado for $43 including shipping. I do understand a markup for services performed, but come on, the thing just pops right in. I think if I’d been told $60 the second time, I’d have said to do it, even though I knew I could find it cheaper online, simply because it would be the immediate answer to my problem. I guess I’m glad I didn’t, because a 100% markup for popping in a new emblem is kind-of crazy. But the lack off consistency in quotes from White Bear Subaru is really a problem. Other than this, I’ve never had a bad experience with you guys, and I’ll be coming back for whatever service I need next. More
by KATYWINKLER
Employees Worked With
Peng Lee
February 27, 2021
Great service! Car was in and out. White bear subaru is the only place I will go for car service and for cars! Thank you for the great service! the only place I will go for car service and for cars! Thank you for the great service! More
by Julie
Employees Worked With
February 27, 2021
Extraordinary service! They had me in & out in under an hour, plus the car washed & floormats cleaned... All from friendly & helpful people who didn't seem in a hurry to move on to the next customer. Thank hour, plus the car washed & floormats cleaned... All from friendly & helpful people who didn't seem in a hurry to move on to the next customer. Thanks! More
by ScottMP
Employees Worked With
Matt Hanson
February 27, 2021
Was able to get me in quickly and had service covered under warranty. Staff was friendly and knowledgeable. Had me back on the road in a couple hours. under warranty. Staff was friendly and knowledgeable. Had me back on the road in a couple hours. More
by THOMASMOORE850
Employees Worked With
February 27, 2021
The service was absolutely fantastic. Nice and polite people and very quick. The seating area was clean and comfortable to wait in. All around excellent experience! people and very quick. The seating area was clean and comfortable to wait in. All around excellent experience! More
by JENNY.BERNATZ
Employees Worked With
Matt Hanson
February 26, 2021
Servicer Center is good but they send you email to ask how your experience was and when you give a feedback nobody responded to it. I take the time to express my concern over a charge but nobody Se how your experience was and when you give a feedback nobody responded to it. I take the time to express my concern over a charge but nobody Service depart good but they send out email asking about your experience. I took the time to fill ourt with a concern about a charge but they don't take the time to respond. I sent it twice & no comment if your not going to answer don't waste my time asking. More
by MAGOEBEL4
Employees Worked With
February 23, 2021
Once again I have received topnotch service from White Bear Subaru service department! Whether the service is routine or something serious, they take care of it and treat me with courtesy and respect keep Bear Subaru service department! Whether the service is routine or something serious, they take care of it and treat me with courtesy and respect keeping me informed and getting me back in my vehicle as quickly as possible. Thank you! More
by Scout
Employees Worked With
February 22, 2021
Always professional. Always great service and honest experience, Fast and reliable Clean facilities. Friendly and knowledgeable staff.. i can always count on these guys to do their best and do right by experience, Fast and reliable Clean facilities. Friendly and knowledgeable staff.. i can always count on these guys to do their best and do right by me. More
by naomiwcaseb
Employees Worked With
