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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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March 22, 2021

They always provide good service with a friendly atmosphere. Their waiting area is top shelf and they had good social distancing with all of their employees wearing masks. I definitely would buy a More

by HAMMESJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us. Our guests' safety has always been our top priority and is especially so during these trying times. Thank you for your support.

March 22, 2021

Just came in to have my tires inflated and they addressed it promptly. Even had my car washed! Always been treated quickly without any problems. More

by anbroth1544
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Buckles
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our service team was able to get you back on the road in a timely manner. Thank you for your support.

March 22, 2021

both gregory nichols and grace who took my initial phone call did an excellent job . extra words do not improve the submission. it might even discourage respones. More

by JOHNPTITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : grace at phone center
Mar 22, 2021 -

White Bear Acura Subaru responded

We're glad Greg and Grace were able to provide a good experience for you. Unfortunately, we cannot change the word limit for reviews as we do not impose that on the dealership level.

March 22, 2021

Service Center drop of the night before the staff was phenomenal. It was during bad weather in MN and I felt like I was a VIP. Amazing Experience. Thanks. More

by Chappy58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shouman , Pia Vang, Peng Lee
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that your were able to utilize our drop-off program. Thank you for your support.

March 21, 2021

Nice place to go buy a car. Good company. Easy to make Nice place to go buy a car. Good company. Easy to make an appointment. I highly recommend it! They answered all questions that I asked! More

by AYEMAYOO2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that the appointment process was easy for you. Thank you for your support.

March 20, 2021

You always go above and beyond when it comes to customer service in all areas. Thank you! You are over the top. This time, I came in for new tires because I had blown a tire that was not able to be fixed. O More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician, Kisnat Tamang, Matt Hanson
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you and that they explained the different options that were available when getting your tires replaced. Thank you for your support.

March 20, 2021

For the past eleven years, all the service and maintenance needs of our RDX have been with this dealership. Luke together with the entire service crew always provide great and awesome service! More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad Luke and the rest of our service team have always been able to provide a good experience for you. Thank you for your support through the years.

March 19, 2021

Confusing checking in, someone used to come to car. Getting a loaner was nice since there was a recall on my vehicle. Convinced me to buy a new 2021! More

by ljpete929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good overall experience and that they were able to provide a loaner vehicle. Thank you for your support.

March 19, 2021

The best dealership, great customer service. Fast and efficient. Also a great place to buy a car. I have bought 2 so far! My sister also has a Subaru from Luther White Bear! More

by Kelly Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love
Mar 26, 2021 -

White Bear Acura Subaru responded

Thank you for your kind words and your continued business, we really appreciate it. We thank your sister as well!

March 19, 2021

Fast turnaround for my first oil change. Comfortable waiting area with a tv. They even washed my car, so overall I am a delighted customer! More

by DASWENSON73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you and that they were able to get you back on the road in a timely manner. Thank you for your support.

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