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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,928 Reviews

3,928 Reviews of White Bear Acura Subaru - Service Center

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April 25, 2021

Service staff is professional, informative and courteous: explaining choices, the attendant costs and how the immediacy of the need affects both, then realistic timing for completion of the tasks agreed upon More

by billlyon45@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you. Thank you for your support.

April 25, 2021

I am always treated with the best service and upfront advice. I feel very confident that the work done on my car is quality and will last. I am a very happy customer. Staff is friendly, professional and More

by heathervsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad our team has always been able to provide a good experience for you. Thank you for your support.

April 24, 2021

The front end continues to make the same noise that has been "fixed" multiple times. This is beyond frustrating! If it weren't for the fact that this is something that should be covered under warranty, I w More

by JCNOSLRAC
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donovan Brummond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

It appeared to be a very busy but efficient and well coordinated service area with vehicles constantly coming and going. Staff presented themselves well acting both friendly, knowledgeable, and professi More

by JOHNWACHLAROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson, Peng Lee
Apr 24, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you despite being very busy. Thank you for your support.

April 23, 2021

Good for my first time. I was a bit lost on how to get my car serviced and had to ask a desk personnel where to go. Would've been nice to have been asked if I needed assistance. More

by exudez1
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Apr 24, 2021 -

White Bear Acura Subaru responded

We're glad you had a good first time experience with our service department. Thank you for your feedback and for your support.

April 23, 2021

Quick service and they cleaned my car inside and out. They found some things that needed work that l was unaware of. There was a safe place for me to wait. More

by MARYKLEMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that they were able to get you back on the road in a timely manner. Thank you for your support.

April 22, 2021

They put in wrong oil but did give me a loaner. Did not reset the oil change sensor. Said there was a leak but did not do anything about it and told me to take it in to have it looked at. But I did bring i More

by JESSIEXIONG26
Recommend Dealer
No
Employees Worked With
Jake Buckles
April 22, 2021

Easy to schedule, friendly service. Drop off was fast and simple. Work was done while I did errands. Returned to pick up car and had easy check out. More

by jolsen4338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hanson
Apr 23, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you and that they were able to get you back on the road in a timely manner. Thank you for your support!

April 21, 2021

The oil change for my RDX went great. The service department told me they fixed my Apple Car Play but it still doesn't work. Hasn't worked since a month after I bought my car back in July. I guess More

by MICHELEVPALME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Apr 26, 2021 -

White Bear Acura Subaru responded

We are sorry to hear that you are having problems with the RDX. Acura is continually working on issues with the infotainment system, and coming out with updates. Please contact our service department so that we can assist in getting the condition corrected.

April 21, 2021

I do not want to write a review. In the future I will not be able to fill out this. So unfortunately I will not be able to comment at all More

by jwslms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
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