White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,945 Reviews of White Bear Acura Subaru - Service Center
I hate these surveys but love your service. Get rid of these stupid surveys please Get rid of these stupid surveys please More
They had fast service and were able to give advice and answer questions. When there was something wrong with the car they got me in to the service techs to fix it quickly. answer questions. When there was something wrong with the car they got me in to the service techs to fix it quickly. More
Very disappointed. I scheduled an appointment online for Thursday at 7:15. When I showed up at 7:10 I waited in line for 10 minutes in the line I was told to. After 15 I scheduled an appointment online for Thursday at 7:15. When I showed up at 7:10 I waited in line for 10 minutes in the line I was told to. After 15 minutes I went to the express lane and saw that there was an unattended loaner car that was blocking the initial lane I was in causing the back up. Once I checked in I waited 10 more minutes to talk to someone about my car. It's now 30 mins past my appointment time and I'm going to be late for work. I got my loaner vehicle and went over my cars issues then was told my car wouldn't be looked at until Friday! Why did I have an appointment for Thursday if they weren't looking at it until Friday? Now I needed to make arrangements for Friday as well. This cost me extra money I didn't plan on spending! That is really upsetting. I would have liked to know before showing up on Thursday that my car was getting bumped. I would have rescheduled. It seemed to me that the workload was more than could be done in a day, so maybe that needs to be addressed. I have never brought my car to the dealership for work, always assumed the prices were high. Now I don't think I'll ever bring it back... too unpredictable. The people were helpful and friendly the issue seems to be the scheduling. More
Always treats me with the utmost respect and friendly service regardless of the reason for stopping in. service regardless of the reason for stopping in. More
The servicing is always done in a timely manner, Jake is thorough and swift and takes time to review any concerns and explain the service in detail. thorough and swift and takes time to review any concerns and explain the service in detail. More
Love the people. Nice facility. Quickly completed the repairs. Website site is easy to use Nice facility. Quickly completed the repairs. Website site is easy to use More
I was very impressed with the courtesy and professional treatment. The car is running like a top and I have confidence with the service performed. treatment. The car is running like a top and I have confidence with the service performed. More
Very professional and knowledgeable staff. Came in looking for a certified vehicle but after discussing the pros and cons of used vehicles versus a new vehicle with the sale rep, we ended up g Came in looking for a certified vehicle but after discussing the pros and cons of used vehicles versus a new vehicle with the sale rep, we ended up getting a brand new vehicle! We are happy and excited about the new vehicle! More
Came in for an oil change and it was done in the time expected along with the inspection and checking something extra I had requested. Also received a complimentary car wash--very nice. Freiendly and kn expected along with the inspection and checking something extra I had requested. Also received a complimentary car wash--very nice. Freiendly and knowledgeable employee. More