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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,928 Reviews

3,928 Reviews of White Bear Acura Subaru - Service Center

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May 22, 2021

Dee did a great job verifying the right part has been ordered prior to installation after a previous visit it was not. He was great to work with and very accommodating. More

by jessica.roach61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

White Bear Acura Subaru responded

We're glad Dee was able to provide a good experience for you and that he ensured the part needed for your car was available before your arrival. Thank you for your continued support.

May 22, 2021

I have always done my own car maintenance and oil changes. I’m frugal and a wrench xxxxxx. This was the first time I had anyone do an oil change on any of my vehicles. I have been so busy with wor More

by SGRIPPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Peng Lee, Doug Hanson, Jake Buckles, Jesse Wood
May 24, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that they were able to earn your trust in servicing your vehicle. Thank you for your support and we look forward to working with you again in the future.

May 21, 2021

Good customer service and had my vehicle done earlier than expected. They also gave me a free rental, which was very helpful. A little pricey but good service More

by PATTIFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
May 24, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. We do price competitively according to other Subaru dealerships, but we will definitely take your feedback into consideration moving forward. Thank you for your support.

May 19, 2021

Despite waiting at the dealership for service, no one came out to tell about an issue that would require further investigation nor was I offered an appointment to address this new issue. More

by ckennedy
Recommend Dealer
No
Employees Worked With
Greg Nichols
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

White Bear Acura Subaru responded

Hi there. We have talked to our service director and he said that Greg tried to contact regarding your situation. Please reach out to either Greg or Donovan, our service director, regarding this issue. Thank you.

May 16, 2021

Yvonne did a great job with helping to get into a new vehicle and get started in a new car that I really love! Thank You! More

by thunderbird0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

White Bear Acura Subaru responded

We're glad Yvonne was able to provide a good experience. Thank you for your support.

May 15, 2021

Outstanding customer service makes it worth my while to drive the distance from south Minneapolis. Everyone is friendly and professional. Service people made sure I understood everything that needed to b More

by KLAMPLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Bwabye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
May 17, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that they made it worth trip up here. Thank you for your support and we look forward to working with you again in the future.

May 14, 2021

This dealership is convenient to my home. Appointments are easy to arrange. The service department, customer waiting area, and new vehicle showroom are clean and pleasant. Service technicians on my last v More

by JOERZ16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. Thank you for your support and we look forward to working with you again in the future.

May 13, 2021

White bear Acura Service is professional, fairly priced and reliable. I recommend you servicing your Vehicle with them. I have had 100% of my service done here and my MDX has 175,000 and runs like brand n More

by cheryl.invie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hanson
May 15, 2021 -

White Bear Acura Subaru responded

Thank you for your kind words and for your continued support!

May 13, 2021

White Bear Subaru as a whole does a fantastic job. We love purchasing our vehicles from this dealership and their service department is second to none! More

by hass.shou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peng Lee
May 15, 2021 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We look forward to working with you again in the future.

May 12, 2021

Dee has helped me more than a handful of times, including some great help when I needed to deal with Subaru Corporate due to an issue with my trunk. Every encounter has been helpful and informative. He kno More

by jniemand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

White Bear Acura Subaru responded

We're glad Dee has always provided a good experience for you. Thank you for your continued support.

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