White Bear Acura Subaru - Service Center

As always, personnel were pleasant and professional. The oil change was accomplished without problem. However, they failed to fix a problem I presented to them; indeed, they made it worse. Some time ago, I oil change was accomplished without problem. However, they failed to fix a problem I presented to them; indeed, they made it worse. Some time ago, I had my windshield replaced (by Luther Glass). Since that time, the covering for wiring behind the rear view mirror has been loose, and I could not get it to stay in place. The service advisor (I believe it was Jake) told me that Luther Glass would have to fix it. When I next got into the car, the whole covering fell completely off, so now I drive with those very ugly wires exposed and on view until I can hook up with Luther Glass. I am almost positive that White Bear Acura worked on the windshield issue. More

Fast and efficient service. Very friendly crew. Waiting room clean and spacious. room clean and spacious. More

Great customer service in general. Appreciate that I was kept informed thoughout the process of having my Outback repaired. kept informed thoughout the process of having my Outback repaired. More

Very nice and friendly people, I do not go in for service much, I do my own car repair. But this was a recall. I was very surprised how nice everyone was. It made the 140 miles (round trip) drive a little much, I do my own car repair. But this was a recall. I was very surprised how nice everyone was. It made the 140 miles (round trip) drive a little better. Thanks Tony More

A convenient appointment time combined with friendly and efficient service. Thank you efficient service. Thank you More

Once again awful service. 2 trips to get a tires changed. Had to order two times. They had no idea what tire to order for a 2018 wrx, even tho they are a Subaru dealer. Took 2 months to get a tire. Got the Had to order two times. They had no idea what tire to order for a 2018 wrx, even tho they are a Subaru dealer. Took 2 months to get a tire. Got the wheel back and the perfect timing has scratches on it. Will not do business with wb Subaru anymore. It’s been one issue after another More

So disappointed. We have come here for over 15 years, but will never come back. We brought our car in for a recall and we’re told our brakes needed to be repaired. We asked to have them repaired, but t but will never come back. We brought our car in for a recall and we’re told our brakes needed to be repaired. We asked to have them repaired, but the tech didn’t have them fix the brakes. Then when we told them that we still wanted the brakes repaired they said that the techs had all gone home. We would have to take another day off of waits to fix our car. Goodbye White Bear Subaru. More

Scheduled an install of a remote The system was not tested before returning my car to me. Remote system does not work. tested before returning my car to me. Remote system does not work. More