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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,945 Reviews

3,945 Reviews of White Bear Acura Subaru - Service Center

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July 22, 2021

It was good and better than then I expected.. they answered all the questions and concerns that I got.. and the staffs are very professional and friendly.. More

by aidenninh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Jul 23, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to address all your concerns. Thank you for your support!

July 21, 2021

Brought the car in for a recall for loose/missing bolt. Bolt was fine. Friendly, knowledgeable, patient - did their jobs very well. Even washed the car. Thanks, guys! More

by The Cat Rancher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

White Bear Acura Subaru responded

We're glad to hear everything was fine with the recall. Thank you for your support!

July 19, 2021

Had bad service issues a year ago and will not bring our car there again. I did bring it in last month because of a recall but thats it. Back in 2016 our salesman was not very customer friendly but we bough More

by GALGA961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ue Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
July 18, 2021

I was in for routine maintenance on my 2020 Subaru Outback Premium. It was without an appointment in their oil change line. It was a Friday and I expected to be waiting. That is how it works. No issue More

by BOLTSOUTHEDOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Jul 19, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to work you into our schedule on a busy day and that they were even able to inform you of a brake pad issue that you may have in the future. Thank you for your support and we look forward to seeing you again.

July 18, 2021

Great experience on annual overall checkup of my 2014 Forester in June. Everyone was super professional, knowledgeable, and friendly. As usual, I waited in the reception area, but no cookies this year - More

by sothe001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Jul 19, 2021 -

White Bear Acura Subaru responded

Thank you for your continued support, we really appreciate it. We look forward to seeing you again in the future and hopefully next we'll have cookies!

July 17, 2021

Great experience. Done on time ! appreciated the loaner. Then you will never get a review from me. forget the 25 words! Now you have 25 words but maybe my last review! More

by billvanesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Wood
Jul 19, 2021 -

White Bear Acura Subaru responded

We're glad you had a great experience! Unfortunately, the word limit is enforced by DealerRater and not on the dealership side. We apologize for any inconvenience this may have caused.

July 16, 2021

Dan always greet us with a smile and kindness! Gives honest time quotes for service and makes sure it get something done for me ASAP when I need it most! So appreciated! Nothing better than wonderful cu More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

White Bear Acura Subaru responded

Thank you for the kind words Amy, we really appreciate them! We're glad Dan is always able to provide a good experience for you. Thank you for your support and we look forward to seeing you again!

July 16, 2021

Too expensive. Had the air conditioner charged. They said they couldn't find a leak but on a road trip the next day we quickly found the air conditioner blowing hot air. 95 deg and humid made for a miserable More

by JEFFCC933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know
July 16, 2021

Work was done on time and the cost was very reasonable. I wouldn't have either of my Acura's serviced anywhere else. Luke is easy to work with and very responsive. More

by BUD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

White Bear Acura Subaru responded

We're glad Luke is always able to provide a good experience for your. Thank you for your continued support and for trusting us to work on your vehicle, we really appreciate it!

July 16, 2021

I own two Subaru SUVs (Crosstrek and Forester) and have always been completely satisfied with their service center. The shop is neat and organized. The staff are friendly and courteous. I really appreci More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

White Bear Acura Subaru responded

That's good to hear Stave. Thank you for trusting us to work on both your Crosstrek and Forester!

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