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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,945 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,945 Reviews of White Bear Acura Subaru - Service Center
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July 26, 2021
Great at getting you in and out as quick as possible. I had an issue with last service and no-one called me back. I left a detailed message and nothing returned. My drain plug had started to back out and had an issue with last service and no-one called me back. I left a detailed message and nothing returned. My drain plug had started to back out and leak oil. My husband was able to tighten the bolt and stop the leak. 1 quart of oil lost, but more concerned as to how the bold loosened and if it needed to be brought back in right away or if it could be checked on next oil change. The bolt looks like it is missing a rubber washer, but unsure.. Again could get no answer from a service manager. Sad. I expected more... More
by JANDKPHELPS
Verified CustomerEmployees Worked With
Peng Lee
July 26, 2021
Had an appointment for 10 am was told it would take longer than the 1 hour I was told due to the type of recall and people ahead of me. I thought I made the appointment so I wouldn’t have people ahead longer than the 1 hour I was told due to the type of recall and people ahead of me. I thought I made the appointment so I wouldn’t have people ahead of me. The job was completed 2.5 hours later with a giant stain on the seat which has not come out. More
by Johnsonra3122
Employees Worked With
Jesse Wood
July 26, 2021
This is the second time in a row we’ve been in and you have been “unable to find” our tire warranty. What a scam. The communication between departments is so poor. I will never come to this Subaru dealers have been “unable to find” our tire warranty. What a scam. The communication between departments is so poor. I will never come to this Subaru dealership ever again. Amateur hour. More
by baronvonsnack
Employees Worked With
July 25, 2021
Infotainment center froze to on position and threatened to ruin my battery. Acura, first, reset it, then put it on critical list and got new part within days. Great, fast service! to ruin my battery. Acura, first, reset it, then put it on critical list and got new part within days. Great, fast service! More
by elizabo48
Employees Worked With
Doug Hanson
July 24, 2021
I recently had my car serviced at the White Bear dealership quick lane. I got in right away, the service was completed early, the staff was very pleasant and professional. dealership quick lane. I got in right away, the service was completed early, the staff was very pleasant and professional. More
by Jnahimes
July 23, 2021
Great service.. easy to make an appointment.. good pricing.. because it took longer than they said I got a discount which was appreciated. The waiting room is great too!0 pricing.. because it took longer than they said I got a discount which was appreciated. The waiting room is great too!0 More
by debbyhlee
July 23, 2021
Very satisfied with everything. Service was handled promptly, cost of work done was reasonable, car was clean when it was returned and the charges were explained. promptly, cost of work done was reasonable, car was clean when it was returned and the charges were explained. More
by richards27
Employees Worked With
Jesse Wood
July 23, 2021
The White Bear Subaru Team is always professional and helpful. The store is nicely laid out and they provide great service. I would definitely recommend this facility to my Friends and Family! Thank helpful. The store is nicely laid out and they provide great service. I would definitely recommend this facility to my Friends and Family! Thank You! More
by OVIONE23
July 23, 2021
Have your dealer listed financing person name Kevin in the survey. The salesman Sam was very knowledgeable about the cars and provided the service for us. the survey. The salesman Sam was very knowledgeable about the cars and provided the service for us. More
by GAONVANG
July 23, 2021
I had my appointment in June & was very pleased with the service I received. Doug went above & beyond & took care. I would recommend Doug to others. service I received. Doug went above & beyond & took care. I would recommend Doug to others. More
by chitra_burju
Employees Worked With
Doug Hanson
