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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,945 Reviews

3,945 Reviews of White Bear Acura Subaru - Service Center

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August 07, 2021

Providers were timely and professional. They were polite and able to answer any questions. They did not up sell any items. Clean and inviting environment More

by twwitte826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
Aug 09, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to address all your concerns. Thank you for your support!

August 04, 2021

I normally am very pleased with the service. The last time I was there for an oil change I discovered after I got home. The oil leak left a stain on my driveway. Called and the oil leak was corrected. More

by MIKE SCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Aug 11, 2021 -

White Bear Acura Subaru responded

Mike, I am very sorry to hear that you had an issue with the vehicle after it was serviced. We would like the opportunity to correct the issue with the items that are still a concern. Please let us know a good number to reach out to you and our Service Director will contact you.

Aug 17, 2021 -

MIKE SCHULTZ responded

Mike Schultz 651-210-6584 The oil leak was corrected and I took care of the battery myself. I filled out the survey and these are the items I found. It was an inconvenience in both instances.

August 02, 2021

We had a rather unique "computer" issue with our vehicle and the service team followed a logical process to identify the problem and procured the correct part to repair the problem. More

by dick.kruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
Aug 03, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to identify this unique issue and get it fixed promptly. Thank you for your support! We look forward to seeing you again!

August 02, 2021

Always a pleasure to go for service. The crew takes care Always a pleasure to go for service. The crew takes care of you and gets you back on the road driving without any worries. Thanks! More

by elephantpaws3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Aug 03, 2021 -

White Bear Acura Subaru responded

That's good to hear. Our team is always here to help! Thank you for your support and we look forward to seeing you again!

August 01, 2021

The service department treated me incredibly well. They answered my questions. They were able to give me a borrow vehicle at a moments notice. They answered all my questions and the service was under warra More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee, Doug Hanson
Aug 02, 2021 -

White Bear Acura Subaru responded

That's good to hear Brett. We're glad you were able to get a loaner vehicle and that everything was covered under warranty. It's always nice when you don't have to pay!

July 31, 2021

Excellent service. Highly recommend dealership with efficient and reliable work. Employees are helpful and keep you informed as you wait for service to be completed. More

by Rebecca Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Aug 02, 2021 -

White Bear Acura Subaru responded

That's good to hear Rebecca! We're glad you were kept informed throughout the process. Thank you for your support!

July 29, 2021

went in to have 2 year maintenance performed. As usual very polite upon arrival. I have said this before that I appreciate their " friendly and attention to detail attitude". I just know they will do a go More

by Jim and Joan
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
Aug 02, 2021 -

White Bear Acura Subaru responded

That's good to hear! Thank you for your continued support and we look forward to working with you again!

July 28, 2021

Love my Subaru Crosstrek! Great service too, brought my vehicle in for a recall and they repaired it then they rebalanced my tires. Checked everything out and called me for pickup when finished. Thanks ag More

by garylimborg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to fix your recall. Thank you for your support!

July 28, 2021

To be honest I think this dealership as a whole is an amazing choice because of the great service and customer first mentality they make sure you are taken care of and that your needs are heard! More

by BRANDON.LINDNER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Peng Lee, Doug Hanson, Jake Buckles, Jesse Wood
Aug 02, 2021 -

White Bear Acura Subaru responded

It's true that we definitely try to put our customers first, so it's nice when that is recognized. We're glad you had a good experience with us and we thank you for your support.

July 28, 2021

Was in and out faster than expected with great service as per the usual. Wouldn’t trust my vehicle at any other dealership in the metro area. More

by WAAMBELANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Jul 28, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to get you back on the road in a timely manner. Thank you for your support and for trusting us with servicing your vehicle!

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