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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,952 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,952 Reviews of White Bear Acura Subaru - Service Center
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January 23, 2025
Service department is great, very personable and knowledgeable. But, the marketing staff are non-approachable. knowledgeable. But, the marketing staff are non-approachable. More
by JM
Employees Worked With
January 18, 2025
Service was quick and efficient. The worker who helped me was kind and got me situated promptly. The worker who helped me was kind and got me situated promptly. More
by lauren.thompson2228
Employees Worked With
January 07, 2025
Coupon saved me $20 on oil change. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. More
by rfcampbell
Employees Worked With
December 24, 2024
They are too busy looking for high cost repairs to do. I paid over $2500 and the dealer did the 90k service, but didn’t even address the TPMS tire light. The service representative said that since I didn’ I paid over $2500 and the dealer did the 90k service, but didn’t even address the TPMS tire light. The service representative said that since I didn’t mention it to him, he didn’t think it was worth his time to look into. What kind of multi point inspection is this? Then, he said that the TPMS sensor needed to be replaced and quoted me $250 for replacing 1 sensor. I went to a tire shop today and they said there is nothing wrong with the tire sensors. The TPMS light is off and I did not have to pay for anything. More
by Kimx2933
Employees Worked With
December 06, 2024
I really appreciate the mechanic doing an actual video that they send to my phone as he inspects the car and does measurements on brake pads, etc. that they send to my phone as he inspects the car and does measurements on brake pads, etc. More
by jackjava
Employees Worked With
November 27, 2024
I needed some special consideration due to heavy care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of im care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of immense stress for me will not be forgotten. This is yet another reason (among many) I continue to do all my servicing at White Bear Lake Subaru. They not only cared about my car but they cared about me. More
by k2019
November 26, 2024
Service Director was personable, knowledgeable, and provided practical recommendations for servicing my vehicle. I liked the video review of the vehicle's undercarriage and engine compartment. Also, a provided practical recommendations for servicing my vehicle. I liked the video review of the vehicle's undercarriage and engine compartment. Also, appreciate the alignment check when registering the vehicle for service. More
by KiaSorentoOwner
Employees Worked With
Melanie 5 Star
October 25, 2024
The text updates and the video diagnosis from the service department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. E department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. Everyone was very friendly and provided great customer service. More
by tdawn1977
Employees Worked With
October 03, 2024
First service for my 2024 Forester for 6 thousand mile oil change albeit a bit early (3,000 miles) since I don't drive a lot. Was impressed with the video walk around with the technician who explained a oil change albeit a bit early (3,000 miles) since I don't drive a lot. Was impressed with the video walk around with the technician who explained a simple fix with an exterior mirror. In and out in a reasonable time. More
by Bob
Employees Worked With
