White Bear Acura Subaru

I've purchased many new vehicles in my life, but I have never been moved to write a review until now. My experience with White Bear Subaru has been, dare I say, perfect. Of course, the 2013 Outback I purch never been moved to write a review until now. My experience with White Bear Subaru has been, dare I say, perfect. Of course, the 2013 Outback I purchased is phenomenal, but no matter where you purchase a Subaru you can count on getting a great car. What you cannot count on, however, is getting a great sales agent. I was most fortunate to work with Matt Fox, and he is the sole reason I ultimately purchased there as opposed to buying locally in Hermantown. It would have been much more convenient to buy close to home, but there was no comparison in customer treatment. Matt is a genuinely friendly and respectful person. He spent a great deal of time talking with me at the dealership and then communicating with me on the telephone and via email prior to me deciding to purchase. He was totally patient with me regarding my many inquiries, and he never once made me feel like I was asking too much or like I was taking too much of his time. In fact, when I made a last minute decision to drive down after work on a week night, Matt stayed quite late at the dealership to make sure my entire purchasing process went smoothly. From my very first encounter with Matt Fox I have felt valued not only as a customer, but also as a person. If working with a sales agent who will treat you with kindness, respect, honesty, and integrity matters to you, then make the drive to White Bear Subaru and be sure to ask for Matt Fox. I'm so glad I did. More

I decided to visit White Bear Subaru on a whim one night after work. I already knew which vehicle I wanted and was checking in for comparison sake. I met Mike and told him what I was looking for and why I s after work. I already knew which vehicle I wanted and was checking in for comparison sake. I met Mike and told him what I was looking for and why I stopped in. He was very easy to talk with, very knowledgable and personable and made the conversation fun (which is not always the case when searching for a new car). Mike then had an existing appointment show up, so I continued my conversation with Sam. We went out, drove the car, went over some of the features and an additional package option that was included. I felt like a person there, not just "another customer." I was even there for a while after they closed, but no one said anything about closing time or made me feel rushed. I picked up the car the next day. Mike went over all the features with me, inside and out. I couldn't be happier with my new Outback or with my experience at White Bear Subaru. More

Super helpful in terms of understanding our options and tradeoffs between various packages. Demonstrated features of car that had improved since our last Subaru purchase. Great job going through electron tradeoffs between various packages. Demonstrated features of car that had improved since our last Subaru purchase. Great job going through electronics which are a significant upgrade (blue tooth, hands free, etc). More

I bought a new 2013 Outback from Sam Basho. I had bought a car from him 12 years ago and went back again when I was ready for a new one. He was very fair and good to deal with. He did not try to pressure a car from him 12 years ago and went back again when I was ready for a new one. He was very fair and good to deal with. He did not try to pressure me and was easy to work with. In 15 years when I need a new Subaru I will go back to him again! More

Mike has excellent follow up and was very knowledgeable on the vehicles. Had a great buying experience purchasing a new outback. I had also gone to other dealerships and White Bear Subaru was the best pr on the vehicles. Had a great buying experience purchasing a new outback. I had also gone to other dealerships and White Bear Subaru was the best price by far. If you are considering purchasing a Subaru, Mike and this dealership are worth the time to talk to. More

Pia was just what you want in a salesman. The test drive sold me. Sam gave me a deal I couldn't pass up. Friendly and helpful all around. sold me. Sam gave me a deal I couldn't pass up. Friendly and helpful all around. More

Worked with Matt Fox when purchasing my new Subaru Outback. Matt went up and above the call of duty to get me the best trade-in value for my vehicles that could be found. Matt treated me with respect Outback. Matt went up and above the call of duty to get me the best trade-in value for my vehicles that could be found. Matt treated me with respect and made every attempt to make sure I was taken care of through-out the entire purchasing process and even afterwards following up to make sure all was going alright. I would recommend Mike to anyone. More

We originally dealt with Matt Fox, via internet, and he provided us with good information. When we (my wife and myself) stopped in to look at the cars in person, Matt was not working, but Steve Kloek work provided us with good information. When we (my wife and myself) stopped in to look at the cars in person, Matt was not working, but Steve Kloek worked with us in making our selection of a Subaru Outback. Steve was very friendly and helpful to us, and took the time to give us a nice little training session on all the Outback's features before we left with the new car. The buying experience went fairly quickly, and we appreciated all the help we got from everyone we dealt with at the dealership. More

I would like to thank the service team at White Bear Acura for their honesty and quick and friendly service. Just a quick note if it were not for the recommendations of your service team (Lee)I would no Acura for their honesty and quick and friendly service. Just a quick note if it were not for the recommendations of your service team (Lee)I would not have known to fix things on my car (water pump) that would have failed soon after costing me even more money. Thanks again More

We recently bought a 2013 Outback. Pia Vang was our sales consultant. Pia is enthusiastic, knowledgeable about the Subaru vehicles, friendly, helpful and easy to work with. He accompanied us on the t sales consultant. Pia is enthusiastic, knowledgeable about the Subaru vehicles, friendly, helpful and easy to work with. He accompanied us on the test drive and explained the Outback features and advantages. He kept us posted on the delivery date. When we purchased and picked-up the car, he ordered sandwiches for us since we were there for a couple hours over the lunch hour. He gave us a thorough hands-on tutorial on how to operate all of the controls and features of the car from the roof rack, to the spare tire, to the audio and navigation controls…everything. Pia has offered to help us with all of our future questions and concerns about the car, e.g., how to set-up blue-tooth connections when we get a smart phone. More