White Bear Acura Subaru

First purchase of outback Ahmed was awesome! Fun, no pressure, knowledgeable, efficient plus !! Coffee/ cream , Pia took over when the salesman I was working with (Ahmed) was b Ahmed was awesome! Fun, no pressure, knowledgeable, efficient plus !! Coffee/ cream , Pia took over when the salesman I was working with (Ahmed) was busy- immediately filling in and checking up in me! Very friendly and positive environment! Thank you uncertainty of finance guys name Matt or Mike - but also great job! More

Our best experience with from sales person. Art has been the best salesperson we have ever had. Not pushy trying to sell, was my first impression, very knowledgeable about the vehicle and patien Art has been the best salesperson we have ever had. Not pushy trying to sell, was my first impression, very knowledgeable about the vehicle and patient with us while making the decision. More

Great customer service I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait, and what service maintenance/repair is needed & why, as well as itemized costs estimates. I am always given the option to decline or accept any service suggested or costs...upfront before any work is done! I highly recommend Whie Bear Acura Subaru. Sebastian More

RDX appointment On our recent service appt. Jordan Sprandel gave us courteous and prompt service on our RDX. We intend to return in the future for our future service On our recent service appt. Jordan Sprandel gave us courteous and prompt service on our RDX. We intend to return in the future for our future service appointments. More

Excellent Matt made my first experience at Subaru, easy going. His relax. confident approach to my problems, was quickly and efficiently resolved. He was very p Matt made my first experience at Subaru, easy going. His relax. confident approach to my problems, was quickly and efficiently resolved. He was very patient and explain in detail what was wrong with my vehicle and offer solutions that do not necessarily meant expending unnecessary moneys, Very satisfy with this gentleman! More

Dead Battery on 2016 Outback.... 2nd time in 6 weeks. 2016 Outback with 15K miles battery dead for 2nd time in 6 weeks. Called White Bear Subaru and Greg said bring it right in. Got it jumped, drove to 2016 Outback with 15K miles battery dead for 2nd time in 6 weeks. Called White Bear Subaru and Greg said bring it right in. Got it jumped, drove to WBS and 90 minutes later walked out with a new battery. There are so many gizmos (computers) on these newer Subarus requiring more battery power and I don't think the factory installed batteries are large enough to handle it. We've owned Subarus for 40 years and have never had dead battery issues before buying this car. Greg was understanding, easy to work with, and made sure the problem was looked at asap. They didn't have any loaner cars available so I waited in the lounge. WBS has always been courteous and friendly people to work with. More

Subaru will try to correct the problem I've had my 2015 Subaru Legacy into the Service Department 3 time for the same issue; a hesitation when accelerating from a stop or near stop. The fi I've had my 2015 Subaru Legacy into the Service Department 3 time for the same issue; a hesitation when accelerating from a stop or near stop. The first two times I was told the computer needed to be updated. The update temporarily solved the problem. Within a few weeks, the hesitation was back. The last time I came in with this same problem, the computer was updated and the problem, again, was resolved. Greg asked me to contact him if this problem occurs again. Subaru will call in a District Specialist to review the problem and try to come up with a resolution. Greg assured me Subaru would work with me to get the problem fixed to my satisfaction. More

Greg made it a pleasure From the very first contact, Greg was great. He was on top of what we needed, told us what to expect and stayed in touch through completion of the wor From the very first contact, Greg was great. He was on top of what we needed, told us what to expect and stayed in touch through completion of the work. We appreciated his factual, no pressure handling of an unexpected problem with lights. More

Good experience with both new and used. I bought a new (David Ringsred) and used vehicle (Landon Medvec). Both guys were very prompt in responding and doing whatever they could to make my s I bought a new (David Ringsred) and used vehicle (Landon Medvec). Both guys were very prompt in responding and doing whatever they could to make my shopping experience and the vehicle the best. I would recommend these guys to anyone. More

Hassle-free & fun car buying experience! After searching online for a gently used SUV, I found a couple that interested me at White Bear Acura. I emailed the dealership and Landon got back t After searching online for a gently used SUV, I found a couple that interested me at White Bear Acura. I emailed the dealership and Landon got back to me within minutes! Even though the dealership was 35 miles from our house, we made the trek and Landon had the car I wanted to look at pulled up, heated and ready when we arrived! They gave me a fair price (Kelly blue book) for my trade-in and Landon and Matt stayed working with us for an hour after the dealership had closed! For the entire visit, I wasn't uncomfortable at any time, never felt pressured, laughed a lot, and actually enjoyed the evening! This has never been my experience with car buying. Ever. More