White Bear Acura Subaru

ACURA RL takata recall Good dealership; ancillary staff very nice. When you set up an appointment you get the chance to select a loaner car, which I needed because I would Good dealership; ancillary staff very nice. When you set up an appointment you get the chance to select a loaner car, which I needed because I would be on call at the hospital. Was told that they don't give out loaner cars for this fix on the day of the visit without looking further than that. Was going to be shuttled when an ancillary staff member let me know that there were available loaners and offered me one. I was actually called in to the hospital during this period, so I lucked out. I was well taken care of, but sort of by accident. This is my second time there and I would say my experience has been average as far as dealerships go (though the runners are top notch). I would guarantee any other dealership would not hesitate to lend out a loaner, and would go beyond that to meet this expectation without any excuse. More

Best All-around Sales and Service White Bear has always given fast, friendly, and affordable service. In the rare instance where an adjustment was made, they have done so with no hass White Bear has always given fast, friendly, and affordable service. In the rare instance where an adjustment was made, they have done so with no hassle or delay. I prefer to take my Subaru here for all services, and will likely purchase my next vehicle here, as well. More

Excellent Service! Easy to schedule, service was performed as scheduled. The stiff shifting action was corrected by lubricating cable pivot points. Shifting is as good Easy to schedule, service was performed as scheduled. The stiff shifting action was corrected by lubricating cable pivot points. Shifting is as good as when the car was new; cost was reasonable. More

Oil change and tire rotation Very good!!! The people are very friendly and the service was excellent. It took less time than what he told us, not so much waiting around. Love the Very good!!! The people are very friendly and the service was excellent. It took less time than what he told us, not so much waiting around. Love the new coffee machine, my husband likes his coffee dark. Thank you More

Very Pleased - 30K Service Inspection I purchased a 2016 Forester XT back in August of 2015. I've been servicing my vehicle with the dealership ever since and have been very satisfied. I I purchased a 2016 Forester XT back in August of 2015. I've been servicing my vehicle with the dealership ever since and have been very satisfied. I've always received an honest window for service time. I really love just pulling up to the garage and getting right in and having someone assist me within the first couple minutes. I just had my 30K service inspection completed. I was informed that it would be about 3 1/2 hours when I made my appointment, but with the complimentary loaner vehicle it was in no way an inconvenience as I was out the door in about 10 minutes. Very nice loaner vehicle as well. I got to drive a 2017 Outback, which was fun to try out. I have no complaints with White Bear Acura Subaru and will definitely recommend them. More

Excellent service I received excellent service from people that care. they kept me informed about the work and any options. Everyone was interested in my and my cars we I received excellent service from people that care. they kept me informed about the work and any options. Everyone was interested in my and my cars well being. More

good deal I needed new tires. I shopped around, Amazon, Tires Plus, Tirerack.com. Then compared with dealer. Dealer was no better but no worse than the best dea I needed new tires. I shopped around, Amazon, Tires Plus, Tirerack.com. Then compared with dealer. Dealer was no better but no worse than the best deal I could find online for a well rated consumer report tire. Plus lifetime rotation and $100 gift card. More

Dee Dhanraj, great customer service Brought my Outback in last week to replace a broken windshield. The job was done on time but when I came to pick up the car, the key had been misplace Brought my Outback in last week to replace a broken windshield. The job was done on time but when I came to pick up the car, the key had been misplaced and after a 20 minute search still were not found. Dee apologized and set me up with a rental car to get me home. He called the next day to let me know the dealer would be making a new key for me. After another 15 minutes he called again to tell me that my key had been found. Dee went the extra mile and kept me informed and I appreciate his customer care. By the way, the windshield replacement looks great. More

Respectful Service Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very pr Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very prompt and polite..waiting room is clean and comfortable. Free coffee and snacks are appreciated. Always in and out within scheduled time.. More

Wonderful and easy! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! More