White Bear Acura Subaru

150,000 general maintance One of the main reasons I keep coming back to this dealer is the great service I get when I bring my car in. Actually, an important reason I purchase One of the main reasons I keep coming back to this dealer is the great service I get when I bring my car in. Actually, an important reason I purchased my second TL was because of the service team. I have brought my 2003 & 2009 Acura TLs to this dealer for service since my first purchaser in 2003. They have been great to explain the service done to my cars and do not try to "up sale" me with things I really don't need. They have been a trusted partner in the service of my vehicles and when I have comparison shopped various things, I have found them to be competitive for COMPARABLE services. Also, being a woman, I am treated with respect and the technicians have never "talked down" to me as if I don't know what they are talking about. Thanks Jordan for your excellant service and help. More

Service for the 125000 mile plus I had the 125000 mile service done on my 2004 Acura RL and received wonderful service from Jordan. Although it took three day because of parts not bei I had the 125000 mile service done on my 2004 Acura RL and received wonderful service from Jordan. Although it took three day because of parts not being available, I was informed about all the problems, changes and needs of my vehicle. I have loved dealing with tgus dealership and have been a patron for over 25 years. More

Awesome Customer Service! I'm giving a 5 star rating because from the moment I pulled into the garage, everyone was friendly and helpful. Matt was my service advisor, and expla I'm giving a 5 star rating because from the moment I pulled into the garage, everyone was friendly and helpful. Matt was my service advisor, and explained each service being completed, as well as clearly informing me on my next checkup. His customer service was spot on, and I'm happy I found my Subaru Forester at a top-notch dealership that cares about its customers! More

Great service from Seth V Seth was a great salesman but a even better resource. I wasn't sure what vehicle I wanted so I shared my interests with Seth and over the course of a Seth was a great salesman but a even better resource. I wasn't sure what vehicle I wanted so I shared my interests with Seth and over the course of a month, I purchased a vehicle that Seth suggested. It was like having a personal shopper who was serving my best interests, not his own. I couldn't be more pleased with my car, the service and the overall experience. I would trust Seth with any future purchase. More

Great Service-Great Cars Just leased a brand new 2017 Legacy Sport and must say Scott, Matt, and Sam were all helpful. I like the transparency and openness of these business p Just leased a brand new 2017 Legacy Sport and must say Scott, Matt, and Sam were all helpful. I like the transparency and openness of these business people. Questions were answered completely and everybody in the showroom looked like they were putting the customer first. I did not feel any pressure to buy any "up-selling" services but I did keep the info in case I changed my mind. Not only would I recommend this dealer, I AM going back there for our next vehicle! More

Wonderful Transactiom Just purchased a 2017 forester. Love the car! Seth Vander Loop did a wonderful job of helping me decide on the vehicle options which best met my Just purchased a 2017 forester. Love the car! Seth Vander Loop did a wonderful job of helping me decide on the vehicle options which best met my needs. The whole transaction went smoothly and with no delays. I recommend the dealership without reservations More

Expensive, Long wait even with appointment This was my first oil change for me new Legacy. I was shocked to find that my oil changes are $75.00 and they charge $26.00 for an oil change and no This was my first oil change for me new Legacy. I was shocked to find that my oil changes are $75.00 and they charge $26.00 for an oil change and no vacuuming of the car. That information may have deterred me from purchasing that vehicle as I am used to a $40.00 oil change, free tire rotation and a vacuum on the inside of my car. Perhaps the dealership should focus a bit on customer service as I found the service tech a bit rude and stand offish. I do however take a bit responsibility as I had a bit of sticker shock. More

Service was outstanding! Being a customer for around 17 years at White Bear Acura I have always been very Please at how I have been treated. The work is always done right and Being a customer for around 17 years at White Bear Acura I have always been very Please at how I have been treated. The work is always done right and on time Great Company! More

Excellent customer service Purchased a new Subaru Crosstrek from Scott Sprecher. Scott was great, we test drove a couple different models and he made sure we were getting what w Purchased a new Subaru Crosstrek from Scott Sprecher. Scott was great, we test drove a couple different models and he made sure we were getting what we wanted with the color, interior and options we wanted. The manager visited with us, financing was easy and we purchased the extended warranty. We ended up wanting a color that was not on the lot, Scott located it and called in 3 days when it arrived. It was detailed, full of gas and Scott made sure we knew how to operate everything. More

Service encounter Excellent service. Fast, friendly, knowledgeable. Comfortable waiting area, although a bit crowded on the morning that I was there for my car's routin Excellent service. Fast, friendly, knowledgeable. Comfortable waiting area, although a bit crowded on the morning that I was there for my car's routine service. The computers were down initially, but that didn't affect the service I received. More