White Bear Acura Subaru

Great service Matt found the source of a slow tire leak and fixed it while my car was in for an oil change, which saved me an extra trip to the service department. Matt found the source of a slow tire leak and fixed it while my car was in for an oil change, which saved me an extra trip to the service department. Nice. More

Continued Excellent Customer Service I can always depend on top-notch customer service from the team at White Bear Acura Subaru - Greg, James and the employee who washed the car (sorry, I I can always depend on top-notch customer service from the team at White Bear Acura Subaru - Greg, James and the employee who washed the car (sorry, I did not remember his name). Thank you for the continued outstanding job! More

Slow and expensive Overpriced for an oil change and a tire rotation. My first one with a brand-new car! It took over two hours, and then they gave me the wrong car. I wi Overpriced for an oil change and a tire rotation. My first one with a brand-new car! It took over two hours, and then they gave me the wrong car. I will go elsewhere for future car maintenance. More

All-around Wonderful Experience! My daughter is a recent college graduate. She and I stopped in to White Bear Acura Subaru planning to just look at the SUVs and gather some informat My daughter is a recent college graduate. She and I stopped in to White Bear Acura Subaru planning to just look at the SUVs and gather some information about them. After spending a few minutes looking around on our own in their comfortable, bright show room, a very pleasant sales person named Scott greeted us. My daughter had done some research online and we both had questions about the vehicles we were interested in. Scott was very knowledgeable and answered every one of our questions and asked a few himself to better understand how to help us. We also took advantage of watching the very helpful video information explaining Subaru's wonderful eyesight safety option features. My daughter test drove a vehicle, which she was a bit nervous about, but Scott was very calming and reassuring. She loved the vehicle immediately, and had in mind the color and options she was hoping to purchase. White Bear Acura Subaru had the exact vehicle she was looking for, brand-new, with only 20 miles on it! Scott explained the difference between buying to own or leasing, and we chose the leasing option. We went from only looking and learning to having learned a lot, and feeling very happy and comfortable with making an exciting brand-new car purchase! During our time there we were also greeted by Pia, the store manager, and had some pleasant, easy conversation with him. We never felt any pressure at all from anyone. We returned the next day to finalize the paperwork and were helped by another pleasant employee, Karl in the finance department. My daughter's new car was washed and shiny and ready to roll out the door that afternoon! This was a once in a lifetime purchase for us with our daughter, and it could not have been more pleasant or memorable, thanks to the excellent, knowledgeable, and personable people at White Bear Acura Subaru, and their excellent stock and selection of vehicles on hand, ready to lease or purchase. I feel very good knowing that my daughter will be driving such a safe vehicle. And we truly felt like the people at Subaru cared about us; they treated us like family. We look forward to going back for oil changes, etc. We highly recommend this dealership. Thank you! xo More

White Bear Subaru--A Great Experience Shopping at White Bear Subaru was a great experience. I had done my research and was visiting different dealerships to see the cars recommended by Co Shopping at White Bear Subaru was a great experience. I had done my research and was visiting different dealerships to see the cars recommended by Consumer Reports. Since Subaru had the highest safety ratings, I decided to stop by on a rainy Thursday night and take a look around. Chris Allen met me at the door, introduced himself and showed me the cars I was interested in. He demonstrated all the features of the Outback and the Forester and I literally fell in love with Subies. It was kind of late but he took the time to let me test drive a car and I was sure this was what I wanted. We made an appointment for a couple of days later, which gave me more time to think about it. The sales manager Pia Vang stopped by the desk to visit that night and again on the morning I came back. We received a good discount from being members of Costco and retired military. It was all very easy. Chris has gone above and beyond expectations in following up with me to make sure everything in the Twilight Blue Outback is working well and that I understand how to use all the features. It's all so high tech! There's many more conveniences that are built into this car than I'm used to. In a few days, I'll meet with Ryan who will go over everything again just to keep me "in the know." Then there's the affiliated company who will rust proof and ding proof the car. Amazing experience! I would definitely recommend this dealership and Chris Allen is the guy to ask for. He's great! I'm looking forward to enjoying years of driving a Subaru. I have to say it handles very well. Taking corners at speeds I haven't been able to do in a minivan is a fun experience. Try it yourself. You'll be in for quite a nice surprise. More

Oil change The service was great, excellent and fast. The new Subaru building is beautiful. The furnitures are so pretty. The only thing missing is Subaru clothi The service was great, excellent and fast. The new Subaru building is beautiful. The furnitures are so pretty. The only thing missing is Subaru clothing and souvenirs More

My first service at this dealership I recently purchased a used Acura RL and brought it in for an oil change and inspection. I received immediate attention by two service associates wh I recently purchased a used Acura RL and brought it in for an oil change and inspection. I received immediate attention by two service associates who actually greeted me personally as I drove up and then treated me as if I was family. Nena explained the service I was to receive and checked on recalls that were outstanding. We made arrangements for the recalls to be fixed next week and other concerns I had. She showed me around the dealership making sure I knew where everything was located. I believe it was Luke who helped familiarize me with the electronics in the car , going out of his way to answer my questions and brainstorm what he wasn't familiar with. I left very impressed with the service associates and the work performed on my car. 10 out of 10. More

Amazing Service! Travis and everyone down at White Bear Subaru are an amazing team that helped me into essentially the Car of my Dreams. I can't recommend the team ove Travis and everyone down at White Bear Subaru are an amazing team that helped me into essentially the Car of my Dreams. I can't recommend the team over there enough for any and all who are looking for a new vehicle! More

Old car and new I brought my Forester into the service department. Greg did some investigating. After several phone conversations, I decided to trade the old car in f I brought my Forester into the service department. Greg did some investigating. After several phone conversations, I decided to trade the old car in for a new Impreza. Ahmed was the salesperson that helped me out. He was knowledgeable and kind, a fantastic combination. This is the third Subaru I have bought here over the past 15 years. Everyone I have dealt with there has been helpful and caring. I really have appreciated my experiences there! More

Oil Change and Tire Rotation I was impressed with Matt’s attention to detail, his attitude, courtesy, and professionalism. He took a personal interest in my satisfaction. The fac I was impressed with Matt’s attention to detail, his attitude, courtesy, and professionalism. He took a personal interest in my satisfaction. The fact that he asked if I “minded if they washed and vacuumed my car” demonstrated that he was truly considerate of my preferences. He was fully invested in his job and it was easy to talk with him. He verified the services I requested when booking the appointment on-line. He was focused and took the time to be sure I understood everything and that my questions were answered. The service was completed in a timely manner and the car was washed and vacuumed. Nice! Afterwards, Matt discussed the results of Multi-Point Inspection. I also appreciate the work of the people behind the scenes. More