White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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overall the service at white bear Subaru is very thorough, employees are very competent Karl in finance was probably the most professional and straight to th the service at white bear Subaru is very thorough, employees are very competent Karl in finance was probably the most professional and straight to the point , which was a good thing for a financial helper. thankyou all. . More
Free oil change I bought a new Subaru Impreza in March and it was due for an oil change at 3000. Imagine my surprise when I brought my car in and was told the first o I bought a new Subaru Impreza in March and it was due for an oil change at 3000. Imagine my surprise when I brought my car in and was told the first oil change is FREE! The service at White Bear Subaru is always great. I have been coming here since 1992. I love those wonderful extras they do for their customers!!! More
Routine Maintenance Excellent service (as usual) when receiving my 15K routine maintenance. All services required and costs laid out at the beginning of the visit. Was in Excellent service (as usual) when receiving my 15K routine maintenance. All services required and costs laid out at the beginning of the visit. Was in and out in roughly and hour. Thanks again. More
AC repair on late model I had the AC repaired on my 2000 3.2TL. Dropped the car off on Saturday for Monday morning service. They found and replaced a damaged o-ring, recharg I had the AC repaired on my 2000 3.2TL. Dropped the car off on Saturday for Monday morning service. They found and replaced a damaged o-ring, recharged the system and inspected for leaks. Feedback and communication was excellent, and the price for the work was fair. More
Service Greg is efficient, knowledgeable and always provides top notch service and takes care of any arrangements needed. Got the car in on a moments notic Greg is efficient, knowledgeable and always provides top notch service and takes care of any arrangements needed. Got the car in on a moments notice and Greg was ready to go when I got there. Always impressed! More
Excellent Service Everyone I worked with at White Bear Acura Subaru was extremely professional and knowledgeable. Sam took a lot of time helping me to get into the righ Everyone I worked with at White Bear Acura Subaru was extremely professional and knowledgeable. Sam took a lot of time helping me to get into the right vehicle. I bought a new Outback and I love it. Financing was really fast. Mike had everything ready for me when I came in to sign for my new car. More
If Lack of Follow=>Poor Customer Service-> Ask for Mgr Prior visit-told car needed specific repair; Return visit for the service before an out of town excursion, thinking 13 days would be plenty of time Prior visit-told car needed specific repair; Return visit for the service before an out of town excursion, thinking 13 days would be plenty of time to get it ready. Told part must be ordered; okay, email me when part has arrived, sure thing we can email you. 8 days later and still no email, so I called wondering what was taking so long; after connecting to service line, then parts desk, then appointment desk, then back to parts. In fact the ordered part arrived 5 days ago and now the service center is booked up and they can't get me in for days. I took the word of the front line staff. Their lack of follow through meant the car would not be ready in time. However the next day, I was contacted, offering to fit me in to the schedule earlier, before my trip. I should have bypassed the frontline staff and should have required speaking to a service manage rather than following their service phone prompts. They did get me in an they did make the repair. The quality and confidence I have in their repair work ensures I will return again. And if I experience bad service in the future, I will immediately require speaking to the the manager and will not spend any time with the front end staff (who apparently are not trusted to vary from their set script). More
recall service Service was excellent! asked for a quote on new tires and received it in writing. As always service at this site is the best! Luke was prompt, kept me Service was excellent! asked for a quote on new tires and received it in writing. As always service at this site is the best! Luke was prompt, kept me advised of there progress as well. More
Love my new cross trek They made this car buying experience pleasant and fast. The finance manager Mike was extremely fast we were out of his office within 35 minutes! Ahmed They made this car buying experience pleasant and fast. The finance manager Mike was extremely fast we were out of his office within 35 minutes! Ahmed our sales person was very thorough and answered all of questions. More
Best car buying experience so far I used Costco auto program and had a great experience with this Subaru dealer store. Matt Fox did great job by letting me test drove two cars before I I used Costco auto program and had a great experience with this Subaru dealer store. Matt Fox did great job by letting me test drove two cars before I made mind to buy one without hesitation. The quality, safety features and the price are important factors to buyers like myself who prefer to buy new cars. Matthew fox made me feel I was powered to make my own decision and he was a great helper, he was like a friend or family who can back you up. I have to mention that I felt zero pressure this time. The final sale paperwork by Matt also went through smoothly. I was given a few dealer's optional packages and I only picked one of them. It was easy and absolutely the best car buying experience I have ever had. More