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White Bear Acura Subaru
Vadnais Heights, MN
7,075 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,075 reviews
May 10, 2018
Customer friendly. Efficient. Timely. I used the Express Service on this visit - treated very well - Ue is great. I am considering an "upgrade" - stopped and talked with Efficient. Timely. I used the Express Service on this visit - treated very well - Ue is great. I am considering an "upgrade" - stopped and talked with Seth - who was extremely helpful and answered all my questions. More
by Bersha
Verified Customer
May 10, 2018
Good experience with this service department. Great service. Nice people. Oil change and other job done well and quick. Ver satisfy with the quality of job people performed here. Thank you! Great service. Nice people. Oil change and other job done well and quick. Ver satisfy with the quality of job people performed here. Thank you! More
by derek.yang
Employees Worked With
Nena Larson
May 10, 2018
Great customer service I had my vehicle in for service. All staff were courteous and professional, and waiting time was minimal. Appreciate the complimentary car wash as wel I had my vehicle in for service. All staff were courteous and professional, and waiting time was minimal. Appreciate the complimentary car wash as well. More
by Kathy
May 10, 2018
Excellent services 75,000 mile maintenance. Lots of checks done and finished within an hour. Everyone knowledgeable. Excellent service. Everyone very friendly. Gave exp 75,000 mile maintenance. Lots of checks done and finished within an hour. Everyone knowledgeable. Excellent service. Everyone very friendly. Gave explanations verbally as well as in writing. More
by Mary Ann Newman
Employees Worked With
Matt Hanson
May 10, 2018
Satisfied My initial contact was with an email and they gave me the information I requested. Everything we discussed was correct when we finalized the purchase. My initial contact was with an email and they gave me the information I requested. Everything we discussed was correct when we finalized the purchase. It was a great buying experience! More
by Legap
Employees Worked With
Matthew Fox, Chang Her
May 10, 2018
quick, efficient, professional 50,000 mile review, completed oil change and tire rotation. Whole process was quick, efficient and professional and would continue to highly recommen 50,000 mile review, completed oil change and tire rotation. Whole process was quick, efficient and professional and would continue to highly recommend this service center More
by KNPAR2001
Employees Worked With
Peng Lee
May 10, 2018
Thank You Peng I think this Subaru dealer is great! They are kind, thorough and helpful. Peng had good suggestions and explanations for the service needed. I would h I think this Subaru dealer is great! They are kind, thorough and helpful. Peng had good suggestions and explanations for the service needed. I would highly recommend More
by CATHERINE.H.ROSE
Employees Worked With
Matt Hanson, James Burton, Peng Lee
May 10, 2018
Great service Service on my vehicle was done quickly and on time. Waiting area is clean, comfortable, and perfect to get work done. It’s convenient to have the earl Service on my vehicle was done quickly and on time. Waiting area is clean, comfortable, and perfect to get work done. It’s convenient to have the early service area open. More
by SPJMARTIN3
Employees Worked With
May 10, 2018
new car Straightforward, honest and to the point. It was an easy experience from sales and financing. I would definitely consider purchasing my next new car Straightforward, honest and to the point. It was an easy experience from sales and financing. I would definitely consider purchasing my next new car at White Bear Subaru. More
by Mark
May 10, 2018
Post service problems. Weeks after bringing my Forester in for an air bag recall I realized that the portion of my dash that controls the A.C. and defrosters was electricall Weeks after bringing my Forester in for an air bag recall I realized that the portion of my dash that controls the A.C. and defrosters was electrically dead. I took it to a non-dealership shop thinking a fuse had blown and spent ~$65.00 with no solution. Called the Subaru service department and got Greg. After explaining the problem he asked if I had by chance just had an airbag replaced. On hearing that I had he said bring it in we can likely fix it pretty quickly. And they did. So, while it sounds like someone failed to reconnect an electrical connector while doing the air bag service, they did recognize the mistake over the phone and fixed it quickly and for free. So mixed reviews on this one. I was treated very well and they did admit it was their mistake. I will continue to have my vehicle serviced by these guys.. More
by chris@ckay.us
Employees Worked With
