White Bear Acura Subaru

A Pleasant experience I did research on the car I wanted and the wife and I had the color and model picked out within 5 minutes of being on the lot. We walked in with the n I did research on the car I wanted and the wife and I had the color and model picked out within 5 minutes of being on the lot. We walked in with the number of the car we wanted; a quick test drive later and Chi was doing paperwork. More

Excellent service and everything completed in a timely way. My experience was excellent and the service was completed very quickly-- all my questions were answered and the service personnel made the welcome ver My experience was excellent and the service was completed very quickly-- all my questions were answered and the service personnel made the welcome very quick and efficient. More

Friendly welcoming atmosphere! From the time we were greeted by Scott Sprecher, we had the feeling the purchase of our Subaru would be a good experience. It is obvious Scott likes w From the time we were greeted by Scott Sprecher, we had the feeling the purchase of our Subaru would be a good experience. It is obvious Scott likes what he is doing and is proud of the vehicles he sells. He helped us feel even more comfortable that we made the right decision buying a Subaru. Karl Gunderson in finance was very personable and professional. He's a good guy. More

Brakes. Grinding noise turned out to be a tiny rock! Great customer service. Quoted me a reasonable price and time. Under an hour. Price was half what they quoted me. Gave me the "reason" my brake were s Great customer service. Quoted me a reasonable price and time. Under an hour. Price was half what they quoted me. Gave me the "reason" my brake were so loud and explained how it might have happened.overll great experience. More

Service Appointment- Power Steering Problem My 2014 STi was leaking power steering fluid and pulling slightly to the right. James Burton was happy to schedule an appointment and I was able to ch My 2014 STi was leaking power steering fluid and pulling slightly to the right. James Burton was happy to schedule an appointment and I was able to choose the best day and time. Greg Nichols provided excellent customer service. The mechanic was very knowledgeable and professional. he did a hands on diagnosis so I could see the root of the problem. The part was in stock and the repair was completed that same day. I was loaned a new Forester to drive while I waited. It has been a week now since the appointment and the problems have been corrected. My only complaint would be the cost of the repair. But that is to be expected at any dealership. Overall, it was a positive experience. More

Friendly, Accomating, No pressure to buy. The people I worked with were all great! The paper floor mats In the front seats should have been removed before I drove off the lot. The people I worked with were all great! The paper floor mats In the front seats should have been removed before I drove off the lot. More

NSX Sale Good service. The team made sure that the car was delivered on time. I would have preferred a little more frequent communication on the status of the Good service. The team made sure that the car was delivered on time. I would have preferred a little more frequent communication on the status of the build. More

Awesome and fast Great with the process. From scheduling to on-time completion. Courteous employees. Great lobby with cubicles to work while you wait. Have always used Great with the process. From scheduling to on-time completion. Courteous employees. Great lobby with cubicles to work while you wait. Have always used this dealership for servicing. But with the new layout and express service lanes, it's a breeze. Highly recommended. More

Best Car Purchase Experience in 40 Years! Seth Vander Loop is the #1 reason why we purchased our new car at White Bear Acura Subaru. I spent less time in the purchase experience than ever bef Seth Vander Loop is the #1 reason why we purchased our new car at White Bear Acura Subaru. I spent less time in the purchase experience than ever before in the past 40 years. Seth listened to my interests and remembered with each follow-up contact. Trust is a challenge in the industry (many many bad examples out there), but I have a favorite car sales representative and compared Seth to others at other dealerships within the last month. This is a very positive reflection on the dealership. I will purchase another car through Seth some day. Thanks also to Landon in Finance for being very professional and good to work with; this is a role that has ruined my relationship at another dealership. Thank you, White Bear Subaru! More

Great customer service Walked in to purchase my lease but Mike sat down with me and went over all my options. After I was educated on all my options I chose to lease a new v Walked in to purchase my lease but Mike sat down with me and went over all my options. After I was educated on all my options I chose to lease a new vehicle which worked best for my family at this time. I did not feel as if I was being pushed one way or another but instead just given options for me to make the best decision. They were very attentive and the women at the front desk was very welcoming. I felt as if they wanted me there from the moment I stepped inside. Great Experience!! More