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White Bear Acura Subaru
Vadnais Heights, MN
7,074 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,074 reviews
June 04, 2018
New Outback on short notice Excellent experience, very friendly. Marilyn was somewhat new to the organization but did a great job digging out information that she didn't have av Excellent experience, very friendly. Marilyn was somewhat new to the organization but did a great job digging out information that she didn't have available. Chang in finance was incredible to work with, very accomodating to our somewhat different set of circumstances in purchasing our new Outback. Sam worked some level of magic to get the vehicle that we wanted (color/model/options) onto the lot to meet our short timeline. All around great effort! More
by bjswx44
Verified Customer
June 03, 2018
90,000 miles It’s always painful to drop $600 for a 90,000 mile tuneup, but the staff at Subaru made my Forester feel brand new again. I will be a Subaru owner for It’s always painful to drop $600 for a 90,000 mile tuneup, but the staff at Subaru made my Forester feel brand new again. I will be a Subaru owner for life. More
by danjstep1
Employees Worked With
Matt Hanson
June 03, 2018
Service for a sqeeky noise The service at Acura is exceptional and is always done in an efficient and timely manner. The staff is great to work with and the waiting area is alwa The service at Acura is exceptional and is always done in an efficient and timely manner. The staff is great to work with and the waiting area is always clean! I know long have a squeaky wheel! More
by DebA
Employees Worked With
Jordan Sprandel
June 03, 2018
Great Job! Great job on routine service and finding & fixing a new problem, and the round-trip shuttle ride to Forest Lake. All while short- handed that day. T Great job on routine service and finding & fixing a new problem, and the round-trip shuttle ride to Forest Lake. All while short- handed that day. Thanks! More
by PVOLLMER
June 03, 2018
Any make and model This guy hit it out of the park again! Very friendly guy! He even got me in on such short notice! Will always go to get service from this guy! This guy hit it out of the park again! Very friendly guy! He even got me in on such short notice! Will always go to get service from this guy! More
by RYRS192
Employees Worked With
June 03, 2018
Extremely pleased! I was very happy with the attention paid to me by all the service people that I had contact with and how prompt they were in getting me answers regard I was very happy with the attention paid to me by all the service people that I had contact with and how prompt they were in getting me answers regarding my Subaru. Their care and help made a bad situation a good experience. More
by CATHY32843
June 03, 2018
I felt I was treated honestly and fairly. Treated honestly and fairly. Matt was good at explaining the features of the vehicle. I will recommend Matt to friends and family. A positive experien Treated honestly and fairly. Matt was good at explaining the features of the vehicle. I will recommend Matt to friends and family. A positive experience. More
by janettangen
Employees Worked With
Matthew Fox, Karl Gunderson
June 03, 2018
Highly recommend Ahmad was great! I recommend him highly for your next car purchase! Great knowledge, friendly demeanor. We walked in thinking about a different bra Ahmad was great! I recommend him highly for your next car purchase! Great knowledge, friendly demeanor. We walked in thinking about a different brand & left a few hours later with a new Subaru! More
by lsmora
Employees Worked With
Ahmed Deeb
June 03, 2018
Good but could be better Regularly bring two Outbacks in for maintenance and the work completed is always good. The 2015 gets treated with top notch service but there seems to Regularly bring two Outbacks in for maintenance and the work completed is always good. The 2015 gets treated with top notch service but there seems to be less enthusiasm for taking care of the 2005. Also, the person who received my car was unable to find a recommended repair record from the last time that the car was brought in, which I was prepared to have completed this time. Overall, good service and will continue taking my Subarus there. More
by joe
Employees Worked With
June 03, 2018
Still want to love the service dept Currently own our 2nd and 3rd Subaru’s from this dealership. Have always liked the service dept, however, recblty started having concerns. In the pa Currently own our 2nd and 3rd Subaru’s from this dealership. Have always liked the service dept, however, recblty started having concerns. In the past 3 visits, we have had to come back with our vehicles right away due to the service techs not repairing something correctly or forgetting to finish something with the service. This has become more than annoying. We have also received conflicting reports on our brake usage for one vehicle. After 3 routine oil changes, we were told the brake usage percentage was (in order): At 50%, showing slight wear, at 75%. Additionally, we purchased a used 2014 Legacy which had 13K miles. We were really disappointed that we had to come back and do a 15K service on this vehicle so soon after purchase. We thought the car would be thoroughly serviced before resale. We also ended up having to buy a new battery within 2 months of purchase and get a tire remounted. The brake switch sensor also failed on this vehicle. A lot of maintenance on a car with such low miles and within less than 6 months from purchase. More
by dahlsx4
