White Bear Acura Subaru

Great Customer Service We spent 4 hours looking for the right car, completing paperwork and going through all details with John and Mike. John was very honest with informati We spent 4 hours looking for the right car, completing paperwork and going through all details with John and Mike. John was very honest with information and tot he point with questions about what my needs are and how to finance. I was able to also connect with John about why he is passionate about this work and felt he truly enjoys his job. I felt he was very patient with my pace as this was my first time looking for a new car-- didn't experience any pressure, I was able to express my concerns, questions and always had options. Mike was very friendly. I felt comfortable and understood information provided to me. Its great to see a diverse team including a spectrum of workers with different ages and ethnicity. I would recommend this location. More

Very Good Service. Appointments easy to make. Service people are professional and helpful. Most important, the work is done within the time projected and by people wh Appointments easy to make. Service people are professional and helpful. Most important, the work is done within the time projected and by people who know Subaru vehicles. More

nice people to deal with I have had a persistent oil leak issue with my 2011 forester. While this has been frustrating to get fixed, the dealership and the service consultant I have had a persistent oil leak issue with my 2011 forester. While this has been frustrating to get fixed, the dealership and the service consultant Dee Dhanraj have been very nice to work with. The repairs have been under warranty which is nice, the dealership has provided new loaner cars each time I have come back for further diagnosis and repairs. I feel like they are trying hard to get my issue resolved. More

Excellent The trade went well and Ahmed did everything he could to get the car i wanted. he was nice and overall excellent, the car is very comfortable to drive The trade went well and Ahmed did everything he could to get the car i wanted. he was nice and overall excellent, the car is very comfortable to drive and it’s exactly the car i look at from the website. More

Oil change Everything went well and on time,the waiting room was well stocked and clean. The service person asked pertinent questions and was courteous. I did th Everything went well and on time,the waiting room was well stocked and clean. The service person asked pertinent questions and was courteous. I did think the $80.00 charge for oil change was expensive. More

Oil change Simple oil change and standard check up on my car was all done. The waiting area was exceptional and had a space for my son to play! Everyone there wa Simple oil change and standard check up on my car was all done. The waiting area was exceptional and had a space for my son to play! Everyone there was extremely friendly! More

Customer service to the 'max'!!! From the beginning, service rep., Dee, then to salesman, Moe, to the finance person, Chang, I was made to feel as if there was no one else they needed From the beginning, service rep., Dee, then to salesman, Moe, to the finance person, Chang, I was made to feel as if there was no one else they needed to help. They were professional, personable, helpful and fun to deal with. This is my 2nd Subaru (this time a lease) and I will never hesitate to go back to them for any questions or service. Maybe in 3 years, I can give you a review on my 3rd Subaru. They are my 'go-to' people from now on. :-) More

oil change Oil change appointment easy to schedule. Was in and out in less than an hour. Really nice to have a complimentary car wash. Very happy that they had a Oil change appointment easy to schedule. Was in and out in less than an hour. Really nice to have a complimentary car wash. Very happy that they had also washed my front floor mats! More

Excellent, straightforward service. I was very pleased with the competitive pricing and the responsiveness of the salesperson, whom I found to be very knowledgeable and helpful. I also l I was very pleased with the competitive pricing and the responsiveness of the salesperson, whom I found to be very knowledgeable and helpful. I also liked Matt's transparent approach to the entire transaction. I appreciated that he was able to negotiate the price directly with me so I was spared the annoying process of the salesperson playing the middleman between the finance person and me. I also found Mike Akright to be easy to work with and responsive with my follow-up questions. Unlike past car purchases, this has been a positive experience. While White Bear is not the closest dealership to me, I intend to continue to service my vehicle there. If the service department measures up to my experience thus far, I have much to look forward to. More