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White Bear Acura Subaru
Vadnais Heights, MN
7,055 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,055 reviews
June 03, 2018
Still want to love the service dept Currently own our 2nd and 3rd Subaru’s from this dealership. Have always liked the service dept, however, recblty started having concerns. In the pa Currently own our 2nd and 3rd Subaru’s from this dealership. Have always liked the service dept, however, recblty started having concerns. In the past 3 visits, we have had to come back with our vehicles right away due to the service techs not repairing something correctly or forgetting to finish something with the service. This has become more than annoying. We have also received conflicting reports on our brake usage for one vehicle. After 3 routine oil changes, we were told the brake usage percentage was (in order): At 50%, showing slight wear, at 75%. Additionally, we purchased a used 2014 Legacy which had 13K miles. We were really disappointed that we had to come back and do a 15K service on this vehicle so soon after purchase. We thought the car would be thoroughly serviced before resale. We also ended up having to buy a new battery within 2 months of purchase and get a tire remounted. The brake switch sensor also failed on this vehicle. A lot of maintenance on a car with such low miles and within less than 6 months from purchase. More
by dahlsx4
Verified Customer
June 03, 2018
Regular Maintenance I brought my 2009 Acura RL for regular maintenance. The service agent was courteous and went through the recommended services. It was quick and effici I brought my 2009 Acura RL for regular maintenance. The service agent was courteous and went through the recommended services. It was quick and efficient. Everything was working fine. More
by REVDRJSS
Employees Worked With
June 02, 2018
Review I believe they do a good job, and are certainly accommodating. However, we come in for an oil change and leave with a $280. repair bill. Happens eve I believe they do a good job, and are certainly accommodating. However, we come in for an oil change and leave with a $280. repair bill. Happens every time. We take an old car in to Toyota for an oil change, and that is exactly what is done and what we get billed for. I really feel they take advantage of an opportunity to do more than is probably necessary. More
by eunice1
Employees Worked With
Peng Lee
June 02, 2018
Quick oil change , free car wash, & they even hosed off my floor mats. Thanks! I wish there was free cold beverages on hot days & snacks were already gone. , free car wash, & they even hosed off my floor mats. Thanks! I wish there was free cold beverages on hot days & snacks were already gone. More
by kristin918
Employees Worked With
Peng Lee
June 02, 2018
Perfect Peng treated me very well with respect. I recommend Peng as to his friendliness and kind heart. He helped me as much as he can with honest input of my Peng treated me very well with respect. I recommend Peng as to his friendliness and kind heart. He helped me as much as he can with honest input of my Subaru. Go Peng!!! More
by MENGESOTA
June 02, 2018
Great Dealership Experience The staff were knowledgeable and helpful in our selection of a new car that best met both our financial and transportation needs. We have been custom The staff were knowledgeable and helpful in our selection of a new car that best met both our financial and transportation needs. We have been customers of this dealership for almost 15 years, and have always had a favorable buying experience. More
by Vadnais Heights Subaru Owner
Employees Worked With
Pia Vang, Ahmed Deeb, Chang Her
June 02, 2018
Efficient! I asked Greg how long the repair would take and he estimated 1 1/2 - 2 hours. I was waiting at the service center. After one hour, my car was done! I asked Greg how long the repair would take and he estimated 1 1/2 - 2 hours. I was waiting at the service center. After one hour, my car was done! He put 2 technicians on it so I wouldn't have to wait so long. I really appreciated his respect for my time. More
by Janalee
Employees Worked With
June 02, 2018
Disorganized I made an appointment on line. Many days in advance. Described what I needed done. When I arrived, no one seemed to know or care about what I wrote. B I made an appointment on line. Many days in advance. Described what I needed done. When I arrived, no one seemed to know or care about what I wrote. Because of that, they could not perform the repair as did not have the part. I signed up for the shuttle. There was confusion about when the shuttle would return, but nice driver did arrive .Filled out a form with my phone number and approximate time to be picked up. They did not pick me up at around the time I asked. I had to call. When brought to the attention of the staff the driver said he had his things to do and so did the other staff. When brought to the attention of the experienced staff member who was my contact staff, he blamed the new guy. My on line appointment had the correct number and so did the form I filled out. Unfortunately they called my husband not me to say they were done with the work They seemed under staffed and they were training a new staff member so I am not rating them poor for that reason. Did offer possible discount on labor if I return to do repair that I did not get done this appointment. More
by sls
June 02, 2018
Great service. Smart folks who know the cars. Reasonable prices and friendly. Bought my Acura wagon from them and highly recommend. I usually don't go back to the d Smart folks who know the cars. Reasonable prices and friendly. Bought my Acura wagon from them and highly recommend. I usually don't go back to the dealer for services, but they are so outstanding, I will go back for the life of the car. More
by Welshie
Employees Worked With
Other Employees :
Nicole Love, Mike Schaible
June 02, 2018
New Car Purchase - Subaru Seth did an excellent job. Happy to recommend your dealership to friends and family. Looking forward to continuing my relationship with White Bear Acu Seth did an excellent job. Happy to recommend your dealership to friends and family. Looking forward to continuing my relationship with White Bear Acura Subaru. Love the car! More
by john.spanhake
Employees Worked With
