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White Bear Acura Subaru
Vadnais Heights, MN
7,075 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,075 reviews
July 08, 2023
Kudos to Jay, David, John and Matt for making the lease of our new RDX go so smoothly of our new RDX go so smoothly More
by Paul Wicklund
July 07, 2023
Great experience with Acura dealership staff; David was very helpful when ordering car and checking on delivery status very helpful when ordering car and checking on delivery status More
by Bob
July 07, 2023
Yvonne is efficient and so pleasant to work with. She is always looking out for her clients. She is always looking out for her clients. More
by abigailpribbenow
Verified CustomerEmployees Worked With
July 07, 2023
Yvonne was great to work with on my new car purchase. Very friendly and knowledgeable. I felt very comfortable asking questions about my options. Very friendly and knowledgeable. I felt very comfortable asking questions about my options. More
by Sandi
Employees Worked With
July 07, 2023
Superb, capable service. Always dependable folks attending to my favorite car. I highly recommend these people! Always dependable folks attending to my favorite car. I highly recommend these people! More
by RDAVIN
July 06, 2023
Sales Associates are friendly, knowledgeable, courteous, funny and easy to work with. We are very happy with our purchase. funny and easy to work with. We are very happy with our purchase. More
by kris
July 05, 2023
Enjoyed working with Yvonne on the purchase of a new Subaru Ascent. Easy process and would definitely recommend Yvonne to others searching for a new Subaru. Subaru Ascent. Easy process and would definitely recommend Yvonne to others searching for a new Subaru. More
by steve.hogie
Employees Worked With
July 04, 2023
Sam Basho has been great to our family and friends for 16+ years along with Sam the sales manager who retired unfortunately. I don’t even know who the sales manager was on this last transaction no face 16+ years along with Sam the sales manager who retired unfortunately. I don’t even know who the sales manager was on this last transaction no face or name because the LITTLE xxxxx never came out of his hole to see us, so I will rate all the sales managers one star. Offered us $1700 less than the lowest value of KBB poor condition of a vehicle trade in because “it smelled like smoke.” Which is only considered a $1000 reduction in Trade/lease value. Trade/lease was brought back with 17k of 36k allowed, no burns, stains or scratches or any other damage actually had upgrades from original purchase window visors, window tint, etc and detailed before trade. Unlike new vehicle still had shipping plastic pieces on it inside and out, poor new car prep. Sam did counter offer thankfully. The trade in was sold in one week “because little xxxxx couldn’t sell it because it was smoked in” I have NEVER been treated with such disrespect from a sales manager in a car purchase in my life. More than likely I will NEVER do business with them or any luther dealership again along with two other of our family and friends households. Would have walked but Sam arranged for a vehicle we wanted, waited a month for arrival and our time is to valuable wasting on a vehicle trade/flip. Know your numbers and value of your vehicle because the sales managers are worse than a stereotypical car salespeople. At least the salesman will see you face to face and treat you with dignity, curtesy and respect. Twenty years of great sales and customer service out the window all because of sales manager little xxxxx. Cannot believe I’m even wasting time I will never get back writing this review other than if it can save just one person from being screwed by a little xxxxx. Shame on you luther. Extremely disappointed. More
by Dissatisfied customer
July 03, 2023
I had the 2nd front coil spring break within a year on my Impreza sport. WB Subaru found the part and scheduled me the next day to have it repaired. They also gave me a discount on balancing the wheels sin Impreza sport. WB Subaru found the part and scheduled me the next day to have it repaired. They also gave me a discount on balancing the wheels since I had had it done less than a month before. And they completed the job in less time than estimated. While the staff was great, my Impreza is over 7 years old with 25,000 miles. I don't drive when there is snow/ice/road salt on the roads and I have a garage. The first coil spring broke last August and the 2nd one in June. Plus miscellaneous recalls like the key sticking in the ignition. My previous Subaru Forester was a good car, but the Impreza makes me wonder if my next car will be a Subaru. With the low mileage and lack of used car inventory, it's still worth too much to get rid of, but I discourage everyone I know from buying this model. More
by schre012
Employees Worked With
Alissa Brogan
July 02, 2023
The personnel, Yvonne, Tim and Matt in particular, are superlative. Their knowledge, work ethic, attention to detail and follow-up is exceptional. They are superior ambassadors for the dealership and the superlative. Their knowledge, work ethic, attention to detail and follow-up is exceptional. They are superior ambassadors for the dealership and the Subaru brand. More
by sdsiebellmgmt
Employees Worked With
