White Bear Acura Subaru

Fast friendly service. Thank you Top notch customer service. They always get you greeted and your car into the service bays before you can sit down in the waiting area. Best waitin Top notch customer service. They always get you greeted and your car into the service bays before you can sit down in the waiting area. Best waiting area as well with internet service and space to work. Amazing setup. More

Not just an oil change. Getting an oil change and tire rotation at White Bear Acura is always so much more. They did this quickly and right on time, per my appointment, which Getting an oil change and tire rotation at White Bear Acura is always so much more. They did this quickly and right on time, per my appointment, which I easily made online. Jordan always takes the time to review my vehicle in total with me. While there I get to look at the new models and catch up with the sales folks. The waiting area is clean and there is a separate place that is quieter and away from the TV, if so desired. More

Personal attention and service! I always get the best customer service at White Bear Acura. I am on my 5th Acura and the Service Dept keeps me coming back! I always get the best customer service at White Bear Acura. I am on my 5th Acura and the Service Dept keeps me coming back! More

Quick and efficient Battery failed on my new Subaru Outback after only 2500 miles. Dealership replaced it quickly with the bigger free of cost. Bad for Subaru's reputatio Battery failed on my new Subaru Outback after only 2500 miles. Dealership replaced it quickly with the bigger free of cost. Bad for Subaru's reputation. More

Quick and fast I would come back again for another car with Acura. Jose Garcia did a great job with showing us around and how the car works. I would come back again for another car with Acura. Jose Garcia did a great job with showing us around and how the car works. More

Responsive to concerns I felt some of the service work recommended by the dealer (and which I agreed to have done) was unnecessary and expensive but didn’t want to refuse it I felt some of the service work recommended by the dealer (and which I agreed to have done) was unnecessary and expensive but didn’t want to refuse it in case of future warranty questions. Upon getting home I checked the recommended service frequency chart in my warranty booklet and found that for normal conditions some of the work that was recommended by the dealership was indeed not necessary. In discussing the issue with the service manager he indicated that Subaru recommends more frequent service for some things because of the climate conditions in our area. Since my use of the car is somewhat atypical, in the future we will use the normal service frequency schedule, not the severe service schedule. I felt that the service manager was responsive to my concerns and I will continue to have my service work done here as long as they do a good job. More

Great service! I’ve always had great service! The staff listen and they genuinely care about making sure they address all your concerns and pull in the resources nec I’ve always had great service! The staff listen and they genuinely care about making sure they address all your concerns and pull in the resources necessary to meet your needs. More

Highly recommend Marilyn Babcock I recently stopped by White Bear Subaru on a Friday afternoon and had the pleasure of working with Marilyn Babcock. We love the 2018 Subaru Outback 3 I recently stopped by White Bear Subaru on a Friday afternoon and had the pleasure of working with Marilyn Babcock. We love the 2018 Subaru Outback 3.6R but unexpected circumstances on our end caused us to need to delay our car purchase decision for now. I however felt compelled enough to share the wonderful experience I had with Marilyn Babcock. Part of the reason to do this is that my only other prior interaction (via phone and email) with a different salesperson at WBL Subaru was highly unprofessional and disappointing. I contemplated writing off WBL Subaru all together after that but I decided to give them another try due to the dealerships proximity to my home and was so pleasantly surprised by Marilyn. She was very kind, knowledgeable and patient. She simply had a wonderful approach and demeanor. I never once felt pressured in anyway and very much enjoyed getting to know her. We plan to revisit our new car purchase in Q1 2019 and will definitely plan to reach out to Marilyn again at that time. Even with the fact that WBL Subaru has a beautiful new dealership and a very large inventory of colors and models to choose from, everyone deserves the opportunity to have a positive car buying experience. So if that's what you want as well, then be sure to work with Marilyn Babcock!! Keep up the great work, Marilyn! More

First Time Buyer(s) My friends daughter and I both were interested in looking at Subarus so we stopped by White Bear Subaru, Dan Christopherson was great to work with. Bo My friends daughter and I both were interested in looking at Subarus so we stopped by White Bear Subaru, Dan Christopherson was great to work with. Both of us are first time buyers and Dan was very thorough and respectful to both of us. I really appreciated the attention he gave us individually. I did not intend to purchase a car that day but when Dan had me test drive a used 2013 Forester that ticked all my boxes down to the color, I had some serious thinking to do and he gave me that time. He then turned his attention to my young friend and totally impressed me by treating her like the potential buyer that she was not a young kid. After her test drive of an Outback, I had been texting my son-in-law and he confirmed that for the year, mileage, condition the he felt it was a very good deal. So I tentatively said I would purchase the Forester. Dan then noticing my "fear" assured me that they have a 5 day/500 mile return policy and that if during that time I decided I just didn't want it or couldn't do it, I could bring it back with no problem. He was kind to explain the whole process not only for me but for the benefit of my friend so that she would be ready to make a future purchase also. I would highly recommend White Bear Subaru/Acura to anyone thinking of making a car purchase. Thank you Dan for helping through my first vehicle purchase! More