White Bear Acura Subaru

art stanko was very nice to work with. would recommend him to any one i know would recommend him to any one i know More

They had fast service and were able to give advice and answer questions. When there was something wrong with the car they got me in to the service techs to fix it quickly. answer questions. When there was something wrong with the car they got me in to the service techs to fix it quickly. More

I had a good experience with Yvonne and Mike from Finance. They made the purchase process easy for me. Finance. They made the purchase process easy for me. More

Everyone was considerate, especially Landon and Seth who showed patience and respect for my decisions. Their suggestions helped with the final outcome. showed patience and respect for my decisions. Their suggestions helped with the final outcome. More

Very disappointed. I scheduled an appointment online for Thursday at 7:15. When I showed up at 7:10 I waited in line for 10 minutes in the line I was told to. After 15 I scheduled an appointment online for Thursday at 7:15. When I showed up at 7:10 I waited in line for 10 minutes in the line I was told to. After 15 minutes I went to the express lane and saw that there was an unattended loaner car that was blocking the initial lane I was in causing the back up. Once I checked in I waited 10 more minutes to talk to someone about my car. It's now 30 mins past my appointment time and I'm going to be late for work. I got my loaner vehicle and went over my cars issues then was told my car wouldn't be looked at until Friday! Why did I have an appointment for Thursday if they weren't looking at it until Friday? Now I needed to make arrangements for Friday as well. This cost me extra money I didn't plan on spending! That is really upsetting. I would have liked to know before showing up on Thursday that my car was getting bumped. I would have rescheduled. It seemed to me that the workload was more than could be done in a day, so maybe that needs to be addressed. I have never brought my car to the dealership for work, always assumed the prices were high. Now I don't think I'll ever bring it back... too unpredictable. The people were helpful and friendly the issue seems to be the scheduling. More

Jon was accommodating, knowledgeable thoughtful and accommodating. The financing was helpful, easy and quick. Wonderful experience!! accommodating. The financing was helpful, easy and quick. Wonderful experience!! More

Always treats me with the utmost respect and friendly service regardless of the reason for stopping in. service regardless of the reason for stopping in. More

While I ultimately decided to buy my vehicle from this dealership, my expectations were not entirely met based on both the reviews and the firsthand accounts I had received from close family and friends w dealership, my expectations were not entirely met based on both the reviews and the firsthand accounts I had received from close family and friends who had dealings with this location. One area that could be improved is the handling of financing options. Instead of being presented with them upfront, I had to inquire about them myself. During my visit to the dealership to purchase the vehicle, I found myself filling out a financing application, even though I could have done so from my home if I had been informed earlier. What puzzled me was that, shortly after submitting the application, I received a call from a different sales rep. at the same location, seemingly unaware of my previous interactions. This lack of communication among the sales team was quite apparent. As we neared the completion of the purchase process for my new vehicle, a significant oversight was noticed. The finance rep. remembered that I was trading in my existing vehicle, necessitating adjustments to both the price and the paperwork. This oversight could have had significant consequences, and I believe there should be more robust procedures in place to prevent such situations. Additionally, a few days prior to my purchase, I had placed a deposit on the vehicle, which was intended to be applied toward my initial purchase price. Unfortunately, this detail was overlooked by the finance rep. Although the deposit has since been refunded, it highlights the need for more effective processes to prevent such oversights from occurring in the future. Finally, I was not made aware of the additional benefits that come with buying from this location, such as the Holiday discount card. While this was not communicated to me, I looked on the website later on and noticed it mentions that the card may take a few weeks to arrive via mail. I would have appreciated having this information ahead of time to set my expectations accordingly. There are perks from buying from a dealership and this should be something to eagerly promote to encourage customers to use this location. However, it seems like the opposite and instead nothing something that is even mentioned. More

Everyone friendly and helpful. Questions answered. Much new technology for us to learn. Most items covered. Questions answered. Much new technology for us to learn. Most items covered. More

The servicing is always done in a timely manner, Jake is thorough and swift and takes time to review any concerns and explain the service in detail. thorough and swift and takes time to review any concerns and explain the service in detail. More