White-Allen European Auto Group

Amazing, Mark went out of his way to get me approved! Originally denied, jumped through hoops to get me into a new car! Mark will still answer texts about questions that I have about the car! Originally denied, jumped through hoops to get me into a new car! Mark will still answer texts about questions that I have about the car! More

Great Experience! From my call to state, engine light was on, to getting me a loaner car, to work being completed, everything was excellent., service dept keep me abrea From my call to state, engine light was on, to getting me a loaner car, to work being completed, everything was excellent., service dept keep me abreast of every step. More

Car buying made enjoyable. Sales personal were very knowedgable of products and were more than helpful finding the car that fit my needs. No presure and easy to deal with both Sales personal were very knowedgable of products and were more than helpful finding the car that fit my needs. No presure and easy to deal with both before and after an agreement was made. Great selection of vehicles to choose from. More

2013 Audi A5 Convertible Scottie was GREAT and everyone else that I came in contact with. I was told 30 minutes and they were replacing a grill cover under warranty due to it Scottie was GREAT and everyone else that I came in contact with. I was told 30 minutes and they were replacing a grill cover under warranty due to it peeling. He came out right away told me it would not be done in 30 and gave me a loaner car and I was off. EXCELLENT CUSTOMER SERVICE!!!!! More

New VW purchase I have been visiting White-Allen for a number of weeks. I am an owner of a 2010 Jetta TDI and plan to let VW buy it back. However, while waiting Jamie I have been visiting White-Allen for a number of weeks. I am an owner of a 2010 Jetta TDI and plan to let VW buy it back. However, while waiting Jamie and Nick located a 2017 Jetta. It is the color we wanted and with the drive train we wanted as we could not buy a new diesel. The purchase was very easy and both Nick and Jamie treated me very professionally. Now I am waiting for VW to complete the buy back of the 2010 Jetta TDI. jetta with the drive train, as well the exterior and interior colors I wanted. Very professional treatment by the two men. More

Rattle The service technician found and eliminated a minor rattle. I didn't expect it to be fixed. They did warn me that it may take a little longer than th The service technician found and eliminated a minor rattle. I didn't expect it to be fixed. They did warn me that it may take a little longer than the standard service time. More

One year check up on 10 year old VW Beetle They were punctual; offer free shuttle service or loaner car. Well worth paying a little more. They also do an exterior wash. Katina Zan is really nic They were punctual; offer free shuttle service or loaner car. Well worth paying a little more. They also do an exterior wash. Katina Zan is really nice and helpful. Also, the man who received my car(did not get his name) was friendly and kind. They work hard and aim to please👍 More

Service Needed a battery & service handled it quickly. Service department is always so kind & helpful. I do all my yearly servicing at White Allen & appreciat Needed a battery & service handled it quickly. Service department is always so kind & helpful. I do all my yearly servicing at White Allen & appreciate how easy they make the process More

Another XJ I worked with Tim Brookhart again -- this is my 3rd Jag, and my experience could not have been more positive. Even though it was the end of the month I worked with Tim Brookhart again -- this is my 3rd Jag, and my experience could not have been more positive. Even though it was the end of the month and sales were quite brisk, Tim did everything possible for me, communicated with me on his own time and most importantly, did everything I needed. Anthony Gardner then spent time to help me become familiar and comfortable with the electronics of the car and "got me rolling." All went well....again, and could not have been better. Unless the car would have been free. More

Fantastic sales experience Jamie and Ernie went above and beyond to get me into my new 16 Passat. The car is awesome and the whole experience was painless and easy going, everyo Jamie and Ernie went above and beyond to get me into my new 16 Passat. The car is awesome and the whole experience was painless and easy going, everyone did an amazing job! More