Whitaker Buick GMC

Used Vehicle purchase with Trade-In Had a great used car purchase experience at Whitaker. Tom Ruka was very friendly and helpful. We felt like we got a good deal on a newer car that we Had a great used car purchase experience at Whitaker. Tom Ruka was very friendly and helpful. We felt like we got a good deal on a newer car that we love! More

A GREAT Dealership!! I was very well informed on all the bells and whisles in the truck!I was very comfortable working with Mike Gaydos.Thank you all!! Scott H. I was very well informed on all the bells and whisles in the truck!I was very comfortable working with Mike Gaydos.Thank you all!! Scott H. More

Buying a new truck Working with Jim Lapadat was great i told him what kind of truck i was looking for and he found one for me. I was just looking for a 2 door and 2 whee Working with Jim Lapadat was great i told him what kind of truck i was looking for and he found one for me. I was just looking for a 2 door and 2 wheel drive truck no thrills. He listen to what i wanted and did not try to sell me something i did not want. He found what i wanted in less then a week. He also help me with after market add ons bed liner,tono cover mud flips so i did not have to go somewhere else to get it done. So when i came to pick up my new truck it was all ready to go. He did a very good job of getting my truck and all the paper work done and going over how the truck works. I a very satisfied with Jim Lapadat and the dealer ship he works for it was a no stress event and fun o work with. Tom Graff White Bear Lake MN. More

Great Service but Finance Experience was Tough We purchased a low mileage Yukon. The Sales Dept and follow up was great. All of our needs were met. The financing piece was a challenge. We were pre- We purchased a low mileage Yukon. The Sales Dept and follow up was great. All of our needs were met. The financing piece was a challenge. We were pre-approved with our bank but signed the paperwork at the Dealer to save a trip. I regret that decision. We completed the paperwork and took the car home. A week later we learned that the dealer did not have us sign all of the paperwork for our bank. We went back and signed more forms. 10 days later, we were not seeing the loan in our account. After contacting our bank they said they still needed 2 more forms and had left 3 messages for the dealer with no response. We found the paperwork they needed, dropped it off at our bank and the loan was finished. It took over 30 days for the dealer to get their money and a lot of hassle for us. Next time, I will work with my bank directly. Everything else in the process was good- definitely go there but fill out loan paperwork at the bank! More

Took in our 2010 Buick LaCrosse for "Service Rear Axle" indicator light. Was low clutch fluid. They added half quart of fluid and charged us $320. Axle" indicator light. Was low clutch fluid. They added half quart of fluid and charged us $320. More

I had a very exceptional experience from Whitaker Buick. I was dreading the hassle and pressure of a new car purchase. Steve Whitaker was with me every step of the way. Brad Madison taught me everything I n I was dreading the hassle and pressure of a new car purchase. Steve Whitaker was with me every step of the way. Brad Madison taught me everything I needed to know about the operation of the car, before I left the showroom. He quickly assessed my needs as a learner and was considerate of the time I had available. Then, Brad followed-up with a phone call to see how I was doing with the operation of the car and invited me to come in to answer any additional questions I might have. I made an appointment for what I call some "nice to know" features, because I feel comfortable with the "need to know" features. I am very appreciative with the excellent service I received from both Steve and Brad. They made me feel special! More

The sales team is very friendly and seemingly honest. The price is competitive - which is why I bought a vehicle here. Unfortunately, I bought a used Jeep with 44K miles on it. When I brought it home I The price is competitive - which is why I bought a vehicle here. Unfortunately, I bought a used Jeep with 44K miles on it. When I brought it home I had a hard time starting it the next day...and the next....and next. Finally I could only start it by jumping it in the morning with my 50 amp battery charger. This is my bad luck - except for the fact the sales manager was using this Jeep to drive to and from work - which tells me he knew about the issue. Living far away I found a local dealer that replaced the TIPM (totally integrated program module) that was a common problem in the 2011 Jeep and caused the issue of not starting that I had experienced. The dealer was Fury motors and they did the work under a courtesy warranty - as the Jeep was out of warranty (very nice - I will buy my next vehicle there). Once replaced, It not only fixed the starting problem but made my digital fictions work as well as several interior lights - which makes me believe the owner of Whitaker GMC that supposedly new Jeeps was fully aware of the issues and still sold and the vehicle. I buy a new / used vehicle about every two years. This is the first time I felt a problem was unloaded to me - I do not recommend this dealer in any way shape of form - sorry to say. More

We have purchased several cars from Jerry Dreckman at Whitaker Buick. He listens to what you want and then sets out to find that car. We never feel rushed to make a decision and he makes you feel that Whitaker Buick. He listens to what you want and then sets out to find that car. We never feel rushed to make a decision and he makes you feel that you are his only customer- even though that is not true. The LaCrosse we just purchased was what we really wanted, but we had come to the conclusion that it would be more expensive than we wanted. On Labor Day, Jerry called and had found one that was within our price range. It is over and above what we thought we would get- we love it. Jerry gives exceptional service and that is why we continue to go back to him for our car purchases. We have all of our maintenance done at Whitaker and have been more than pleased with the service in that department also. Thanks Jerry and thanks Whitaker Buick! More

Mike Gaydos is an extremely honest and genuine salesmen. I really appreciated his patience and expertise with Buick line of cars. He spent nearly 3 hours of his time with the careful explanation of the ins I really appreciated his patience and expertise with Buick line of cars. He spent nearly 3 hours of his time with the careful explanation of the ins an outs of our new vehicle. He even offered to come help us set up the Homelink for our garage door. I highly recommend Mike Gaydos and the Forest Lake Dealership to all of my family and friends. I am satisfied with my new Buick Regal. More

Brad was knowledgeable and friendly. He took the time I needed to get familiar with the features of the my new Terrian. He made sure the gas tank was full and the car was wiped down even in the rain. Cus needed to get familiar with the features of the my new Terrian. He made sure the gas tank was full and the car was wiped down even in the rain. Customer service is excellent at this dealership. I would strongly recommend them for the purchase of your next vehicle! More