Whitaker GMC

I bought a new Buick Enclave from Steve Bystrom and was very pleased with from start of finish his knowledge of the vehicle and his willingness to take time and explain everything to me and workout a deal. very pleased with from start of finish his knowledge of the vehicle and his willingness to take time and explain everything to me and workout a deal. After the sale I have recieved several follow up calls asking about my satisfaction and if I had any questions after having driven it for a few days. I would definitely recommend Whitaker Buick and Steve Bystrom to my friends. Rich Granger More

Whitaker Buick/GMC in Forest Lake, MN was once again a great purchase experience for me. This is the 5th new vehicle that I have purchased from them and I have the same great result every time! They tak great purchase experience for me. This is the 5th new vehicle that I have purchased from them and I have the same great result every time! They take time to research and explain the best option whether lease or purchase for the type of driving that I do. They just don't tell me it is the best option, they actually show me the numbers and cost benefits one way or the other. I have also been extremely satisfied with their demonstration of the car's features. They are more than happy to answer any questions that I may have. They follow up the sale with personal contact just to check in and see how I like the vehicle. Service is also great after the sale! More

This was the best experience one could have in buying a car. The dealer accommodate me to make sure that I was not inconvenienced in the least in test driving, buying and picking up the car. The appointme car. The dealer accommodate me to make sure that I was not inconvenienced in the least in test driving, buying and picking up the car. The appointments were arranged in advance and everything was ready and orderly when I arrived including all paperwork. They took extra time to make sure I understood how to use the many features on the car and followed up after a few days to make sure everything was satisfactory. The personal service level was terrific and much appreciated. More

Good overall experience as we already had our mind made up on the vehicle we wanted. The call backs when inquiring for information could have been better. My wife and I would return for another vehicle aga up on the vehicle we wanted. The call backs when inquiring for information could have been better. My wife and I would return for another vehicle again but as a loyal customer I would hope the return calls will be better next time. Thank you More

Great experience with the Forest Lake Whitaker crew. Jerry Dreckman treated me very well, and went way above and beyond in assisting me with my trade in. I would recommend to anyone to go and see him. Jerry Dreckman treated me very well, and went way above and beyond in assisting me with my trade in. I would recommend to anyone to go and see him. Forest Lake Whitaker had absolutely the best price I could find on the make/model/options/mileage of vehicle I was looking for. Nice laid back evironment with no high pressure situations. I will visit them first, the next time I need to shop for a vehicle. Thanks!! More

Whitaker Buick was very accommodating to my needs. Mike and Steve worked very hard to understand what vehicle would meet my needs and then went out to the auction to find the exact car I was looking for. and Steve worked very hard to understand what vehicle would meet my needs and then went out to the auction to find the exact car I was looking for. Mike was willing to meet me late at night to test drive a couple of vehicles and he met me after hours at my house to exchange a loaner vehicle that I was able to use while the Enclave was in route to the Whitaker dealership. I highly recommend the Whitaker dealership for friendly service and fair pricing! They have won my business for maintenance work and my next vehicle purchase. More

Michael made the car buying experience as painless as possible. He treated me as an intelligent adult, which doen't always happen when a woman goes out to buy a car. He asked me about my needs and want possible. He treated me as an intelligent adult, which doen't always happen when a woman goes out to buy a car. He asked me about my needs and wants and then showed me vehicles that met those criteria. He is very knowledgeable about the vehicles he sells and the competition. He told me about the options that were on the cars and how the would benefit me. He gave me all the options and so I could make an informed decisions. He walked me through all the bells and whistles to ensure that I could use all I was paying for. He has been in contact after the sale to make sure that I was happy with my purchase. I would recommend Michael and Whitaker to anyone. More

Jerry was our salesman and he went WAY above and beyond for us. When I wasn't sure when we could get my son up to see a car because he is a college student in St. Paul, Jerry volunteered to drive the car f for us. When I wasn't sure when we could get my son up to see a car because he is a college student in St. Paul, Jerry volunteered to drive the car from Forest Lake to St. Paul, so my son could test drive it! Talk about service. He was very cooperative about getting some repairs done at cost and splitting the price with us. The car was priced very fairly and was in excellent condition. There were none of those "games" with the salesmanager that you encounter so many places. Everyone was friendly and didn't try to sell us anything extra. I plan to take my daughter to Whitaker and work with Jerry to find her a car as well. I heartily recommend Whitaker! They are fair, friendly, and easy to work with. More